Sr Director, Commercial Operations

Posted An Hour Ago
Be an Early Applicant
Hiring Remotely in Massachusetts, USA
Remote
193K-275K Annually
Senior level
Biotech
Our Mission is to enable our customers to make the world healthier, cleaner and safer.
The Role
Lead commercial and sales operations to improve sales productivity, processes, systems, and analytics. Advise senior leadership on sales strategy, compensation, territory alignment, and performance metrics. Drive sales enablement technology, change management, and cross-functional initiatives to support revenue growth and operational efficiency.
Summary Generated by Built In

Work Schedule

Standard Office Hours (40/wk)

Environmental Conditions

Office

Job Description

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.
DESCRIPTION:
As Senior Director of Sales Operations at Thermo Fisher Scientific, you'll enhance commercial excellence and sales force effectiveness across our organization. You'll collaborate with senior leadership to optimize sales performance through innovative strategies, data-driven insights, and effective operational models. Leading a diverse team, you'll enhance sales productivity through improved processes, systems, and tools while serving as a key strategic advisor to commercial leadership.
You'll lead initiatives to streamline commercial operations, implement sales enablement technologies, and develop comprehensive analytics that guide decision-making. Working collaboratively with sales, marketing, finance, and other stakeholders, you'll design and execute strategies that drive revenue growth while ensuring operational efficiency. Your leadership will be instrumental in developing sales compensation plans, territory alignments, and performance metrics that foster excellence.
REQUIREMENTS:
• Bachelor's degree required
• Minimum of 10 years relevant experience in sales operations, with significant leadership experience
• Preferred Fields of Study: Business, Science, or related technical field
• Demonstrated success developing and implementing sales effectiveness strategies and tools
• Expert in CRM systems, sales analytics, and performance metrics
• Strong financial acumen including P&L management and sales compensation design
• Experience leading distributed teams and managing through matrix organizations
• Advanced analytical and problem-solving capabilities with data-driven decision making
• Exceptional communication and presentation skills for executive-level engagement
• Demonstrated ability to influence and collaborate across functions and cultures
• Expertise in sales process optimization and change management
• Strong project management skills and ability to manage multiple initiatives simultaneously
• Proficiency with Microsoft Office suite and sales technology platforms
• Experience with Salesforce.com or similar CRM systems
• Global business experience preferred
• 20-25% travel required
• Success leading organizational transformation initiatives
• Ability to translate complex data into actionable business insights

Compensation and Benefits

The salary range estimated for this position based in Massachusetts is $192,700.00–$275,000.00.

This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

  • A choice of national medical and dental plans, and a national vision plan, including health incentive programs

  • Employee assistance and family support programs, including commuter benefits and tuition reimbursement

  • At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy

  • Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan

  • Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards

Skills Required

  • Bachelor's degree
  • Minimum of 10 years relevant experience in sales operations with significant leadership experience
  • Demonstrated success developing and implementing sales effectiveness strategies and tools
  • Expert in CRM systems, sales analytics, and performance metrics
  • Strong financial acumen including P&L management and sales compensation design
  • Experience leading distributed teams and managing through matrix organizations
  • Advanced analytical and problem-solving capabilities with data-driven decision making
  • Exceptional communication and presentation skills for executive-level engagement
  • Demonstrated ability to influence and collaborate across functions and cultures
  • Expertise in sales process optimization and change management
  • Strong project management skills and ability to manage multiple initiatives simultaneously
  • Proficiency with Microsoft Office suite and sales technology platforms
  • Experience with Salesforce.com or similar CRM systems
  • Global business experience
  • 20-25% travel required
  • Success leading organizational transformation initiatives
  • Ability to translate complex data into actionable business insights
  • Preferred Fields of Study: Business, Science, or related technical field

Thermo Fisher Scientific Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Thermo Fisher Scientific and has not been reviewed or approved by Thermo Fisher Scientific.

  • Retirement Support Retirement programs include a strong company 401(k) match and an employee stock purchase plan that add meaningful long‑term value. Feedback suggests these features stand out among core financial benefits even when base pay feels average.
  • Healthcare Strength Health coverage offers multiple national medical options alongside dental and vision, with company‑paid life and disability coverage. This breadth is considered a solid foundation even if some costs may not be the lowest among peers.
  • Parental & Family Support Paid parental and caregiver leave, backup care, adoption assistance, and specialized family resources are available. Feedback suggests these supports are a notable plus for colleagues managing family and caregiving needs.

Thermo Fisher Scientific Insights

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The Company
HQ: Waltham, MA
100,000 Employees

What We Do

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD.

Why Work With Us

You will join a company which every colleague has the opportunity to create possibilities, for oneself, for our customers and patients. There is no more exciting place to be than at the forefront of solving problems which help improve lives around the world. As a company, we are committed to supporting your career aspirations and your journey.

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