LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consumers. We power nearly a billion conversational interactions every month, providing a uniquely rich data set and safety tools to unlock the power of Conversational AI for better customer experiences.
Welcome to the Global Product and Tech: Cloud team at LivePerson! We are a team of more than 320 people located across more than 22 countries in (EMEA, APAC, NA)
We are looking for a smart individual who wants to do more than just manage, but also shape and innovate!
In this role, you will have the opportunity to (your tasks):
- Design, implement, and manage secure and scalable cloud infrastructure in Google Cloud Platform (GCP).
- Develop and enforce security best practices for cloud-based applications, ensuring compliance with industry standards.
- Manage and secure Kubernetes (GKE) clusters, ensuring proper configuration, security, and scalability.
- Develop CI/CD pipelines that integrate GCP, Kubernetes, and HashiCorp Vault for secure and automated deployments.
- Collaborate with security, DevOps, and development teams to integrate HashiCorp Vault and Kubernetes into cloud workflows.
- Monitor, troubleshoot, and optimize cloud environments.
Here are some of the things you'll bring (requirements):
- Strong experience with Google Cloud Platform (GCP), including Compute Engine, IAM, Cloud Storage, VPC networking, and security best practices.
- Strong experience with (GKE is a plus), including cluster management, workload orchestration, RBAC, network policies, and security hardening.
- Experience with Infrastructure as Code (IaC) using Terraform for provisioning and managing cloud resources.
- Knowledge of CI/CD pipelines and their integration with Vault and Kubernetes for secure and automated deployments.
- Experience with monitoring and logging tools (e.g., Prometheus, Grafana) for cloud and Kubernetes environments.
- Proficiency in scripting and automation using Bash, Python, or Go to enhance operational efficiency.
- Willingness to participate in paid on-call duty approximately every 6-8 weeks, in alignment with our "You Build It, You Run It" philosophy.
A strong sense of quality, personal responsibility, and a passion for development.
Benefits:
- Annual Leave extended to a limit of 28 days (regardless of seniority);
- Additional days supporting employee wellbeing - Care Days (up to 5 days per year)
- 2 additional days of Volunteering per year (you choose how to use them, the important thing is that you do something good!)
- Remote first company with offices in the centre of Katowice and Warsaw
- Modern equipment (MacBook Pro)
- Employee bonus available to each employee (up to 20% of annual salary, depending on the position, depending on the position, annual assessment and annual results of the company)
- Monthly meetings with delicious lunches in the Office!
Why you’ll love working here:
As leaders in enterprise customer conversations, we celebrate diversity, empowering our team to forge impactful conversations globally. LivePerson is a place where uniqueness is embraced, growth is constant, and everyone is empowered to create their own success. And, we're very proud to have earned recognition from Fast Company, Newsweek, and BuiltIn for being a top innovative, beloved, and remote-friendly workplace.
Belonging at LivePerson:
Equal opportunities and the autonomous participation of people with severe disabilities and those with equivalent status, as well as respectful collaboration, are given at LivePerson. We warmly welcome applicants with disabilities or equivalent status. If you have any questions or require accommodations to create the best possible work environment at LivePerson, please don't hesitate to let us know.
Applicants must be authorized to work in Poland.
The talent acquisition team at LivePerson has recently been notified of a phishing scam targeting candidates applying for our open roles. Scammers have been posing as hiring managers and recruiters in an effort to access candidates' personal and financial information. This phishing scam is not isolated to only LivePerson and has been documented in news articles and media outlets.Please note that any communication from our hiring teams at LivePerson regarding a job opportunity will only be made by a LivePerson employee with an @liveperson.com email address.
LivePerson does not ask for personal or financial information as part of our interview process, including but not limited to your social security number, online account passwords, credit card numbers, passport information and other related banking information. If you have any questions and or concerns, please feel free to contact [email protected]
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What We Do
Forget the AI hype. We’re living in the age of conversation. Authentic, ongoing conversations are what fuel relationships, earn loyalty, and ultimately, drive growth. From the dawn of chat and messaging to the conversational AI era, LivePerson has been connecting businesses and customers through conversation for nearly three decades.
Our award-winning Conversational AI platform, Conversational Cloud®, is built using large language models fine-tuned by billions of real customer conversations. With safety and security guardrails designed for the world’s largest enterprises, you remain firmly in control of the conversation.
Why Work With Us
We build warmth into our work and our workplace by making all people feel seen, valued, and heard.
Dream Big, Help Others, Pursue Expertise and Own It. These four company values guide our continued, holistic growth as individuals, as teams, and as a global organization with over 1,000 employees.
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