Sr Data Operations Technical Specialist

Posted Yesterday
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Hyderabad, Telangana, IND
In-Office
Senior level
Healthtech • Biotech • Pharmaceutical
The Role
Provide technical support and subject-matter expertise for clinical data management systems and processes. Develop specifications, support EDC builds (eCRF, edit checks), perform UAT, train/mentor staff, assist proposals, support audits, and ensure global best practices and documentation for clinical study databases.
Summary Generated by Built In
Sr Data Operations Technical Specialist

Syneos Health® is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress.
 
Our Clinical Solutions team members act with a drug development mindset, applying their years of experience and deep expertise to truly understand customer needs and represent those in the solutions we shape.
 
Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you’ll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to deliver – for one another, our customers, and, most importantly, for those in need.
 
Discover what your 25,000 future colleagues already know:
 
Why Syneos Health
• We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
• We are committed to building an inclusive culture – where you can authentically be yourself. Central to this is our purpose – Driven to Deliver – which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone’s life. 
• We are continuously building the company we all want to work for and our customers want to work with. Why? Because we know that when we bring together smart colleagues from across the world, we can shape the future of healthcare, driving impact for customers and defining the pace of patient progress. 

Job Responsibilities

Job Description

Supports Data Management in meeting technical deliverables for studies and creating and providing technical solutions to enable efficient processes. Uses expertise in primary development tools within Data
Operations.

Job Responsibilities

  • Supports development of specifications for technical data management processes and systems

  • Contribute to the Request For Proposal (RFP) and Request for Information (RFI) process

  • Prepares input for proposal bid defense meetings where appropriate

  • Acts as Subject Matter Experts (SME) for designated systems/databases used by Data Management (DM)

  • Supports DM to ensure processes in relation to systems/databases are consistent and that best practices are maintained globally. Can consult with internal functional teams and sponsors as a SME

  • Assists with developing, monitoring and enforcing productivity, quality standards and efficiencies, input into the development of project and timeline metrics

  • Maintains awareness of potential out of scope work for assigned projects and supports Lead Clinical Data Manager (LCDM) as appropriate

  • Participates in and supports internal and external audits and inspections

  • Supports the development of User Test Plans for data entry screens, electronic edit checks, data listings, import/export programs and medical coding

  • Supports the release of tested clinical data databases and updates to the production environment

  • Develops and/or delivers:

    • Applicable data management departmental training related to technical processes and systems

    • Other project specific training

  • Supports the development of CRF and eCRF completion guidelines

  • Supports the development and review of specifications for listings and summaries (other than for statistical reporting requirements) from CRF databases and external sources

  • Participates in the development of departmental technologies, SOPs, processes and procedures

  • Supports and participates in the testing and integration of new technologies within Data Operations

  • Maintains documentation on an ongoing basis and ensures that all TMF filing is correct and up to date

  • Train and mentor Data Management staff

  • Maintains proficiency in Data Management systems and processes through regular training.

  • May represent Data Operations in company-wide initiatives

  • Performs other work related duties as assigned. Minimal travel may be required (up to 25%)

Qualification Requirements

  • Bachelor’s degree, Master’s degree preferred, or RN. In lieu of Bachelor’s degree or RN, equivalent related education and experience.

  • Good ability to explain technical processes

  • 4 + years of experience in CDM/Study Startup Designing.

  • Experience with EDC Build in Setup, (Writing specification - eCRF Specification Design & Data Validation Specification creation, Performing UAT, Writing Listings, understanding of protocol, understanding of Architect)

  • Preferred EDC: Rave / Veeva.

  • Effective communication, presentation, interpersonal skills, both written and spoken

  • Good organizational, planning and time management skills

  • Ability to multitask to deliver to tight deadlines while providing attention to detail

  • Ability to be flexible and adapt to change, working independently and as part of a global multidisciplinary team

  • Possesses a positive attitude and works well with others

  • Knowledge of ICH/GCP regulatory requirements for clinical studies

Get to know Syneos Health

Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients.

No matter what your role is, you’ll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health.

http://www.syneoshealth.com

Additional Information

Tasks, duties, and responsibilities as listed in this job description are not exhaustive.  The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description.  The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above.   Further, nothing contained herein should be construed to create an employment contract.  Occasionally, required skills/experiences for jobs are expressed in brief terms.  Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees.  The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.

Skills Required

  • Bachelor's degree or RN (or equivalent related education/experience)
  • 4+ years experience in Clinical Data Management / Study Startup design
  • Experience with EDC build and setup including eCRF specification design and data validation specification creation
  • Experience performing UAT, writing listings, and supporting import/export programs
  • Understanding of clinical study protocol and Rave Architect (or equivalent) for EDC design
  • Knowledge of ICH/GCP regulatory requirements for clinical studies
  • Effective written and verbal communication, presentation and interpersonal skills
  • Ability to train and mentor Data Management staff and deliver departmental/project-specific training
  • Preferred EDC experience: Medidata Rave and/or Veeva
  • Master's degree preferred

Syneos Health Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Syneos Health and has not been reviewed or approved by Syneos Health.

  • Leave & Time Off Breadth Unlimited PTO for managers and flexible time‑off options make time away accessible and support work‑life balance. Day‑to‑day usability can depend on team and workload, but the policy breadth is a clear strength.
  • Retirement Support A 401(k) with company match is frequently highlighted as a strong component of the package. Despite vesting details to confirm, the retirement offering adds meaningful long‑term value.
  • Parental & Family Support Partnership with Maven provides fertility, adoption support, parental‑leave guidance, and women’s health resources across multiple regions. This family‑building support enhances the overall total rewards appeal.

Syneos Health Insights

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The Company
HQ: Raleigh, NC
22,543 Employees

What We Do

Syneos Health® is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. We bring together a talented team of professionals, who work across more than 110 countries, with a deep understanding of patient and physician behaviors and market dynamics. Together we share insights, use the latest technologies and apply advanced business practices to speed our customers’ delivery of important therapies to patients. Syneos Health supports a diverse, equitable and inclusive culture that cares for colleagues, customers, patients, communities and the environment.

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