Sr. Customer Development Analyst

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St. Louis Park, MN, USA
In-Office
Senior level
Food • Retail
The Role
Analyzes category trends, shopper behavior, syndicated market data, and internal account information to develop selling stories, customer presentations, business reviews, scorecards, and growth recommendations. Partners with sales, marketing, trade marketing, and retail customers to support business objectives, sales initiatives, product launches, and planogram development. Builds relationships with account managers and retailers while identifying opportunities to improve account performance.
Summary Generated by Built In
Job Summary & Responsibilities

We are seeking a strategic and results-driven Sr. Customer Development Analyst to join our team at Kemps Home Office in St. Louis Park, MN. In this role, you will leverage category, shopper, and customer insights to develop compelling, data-driven selling stories and actionable recommendations that influence key customer decisions and drive business growth. As a trusted business partner to the sales teams and retail customers, you will create impactful presentations, lead business reviews, identify growth opportunities, and support execution of sales initiatives and new product launches. The ideal candidate combines strong analytical capabilities with relationship-building skills, using data, market trends, and category expertise to deliver meaningful results and support our branded growth objectives.

 

 

Responsibilities include, but are not limited to:

  • Develop internal and external relationships to act as a business partner with account managers and trusted advisors to key retailers.
  • Analyze category trends, shopper behavior, and syndicated data sources such as Circana (IRI) and NielsenIQ to create data-driven selling stories and customer presentations that drive growth. Partner with the sales lead to deliver impactful presentations during customer engagements.
  • Lead creation of retail sell sheets to aid in execution of sales initiatives and new item launches.
  • Create business reviews and monthly volume scorecards for key accounts utilizing internal data warehouses. Identify business growth opportunities and provide recommendations to sales leads.
  • Collaborate with team members, sales, marketing, and trade marketing to align on and execute annual growth objectives.
  • Lead development of space initiatives, including utilization of planogram software.
Preferred Qualifications
  • Undergraduate degree in business, sales and marketing, or related curriculum (or equivalent combination of experience and education).
  • 5 to 8 years of sales or business analysis, market research, or related experience.
  • Experience working with syndicated market data sources such as Circana (IRI) or NielsenIQ is required.
  • Ability to communicate clearly and effectively, both verbally and in writing, for a diverse range of internal and external audiences.
  • Experienced in building consensus with a variety of departments around key initiatives.
  • Work with the ability to provide quality deliverables on time.
  • Certification and/or License – may be required during course of employment.
  • Ability to travel up to 15% annually.

Benefits:

  • Comprehensive Benefits Package available 1stof the month after start date
  • 401(k) with company contribution
  • Competitive pay
  • Paid vacation and holidays
  • Career growth opportunities – we promote from within!
  • Service recognition and employee rewards
  • Employee referral program
  • Tuition reimbursement
  • Work for dairy farm families


An Equal Opportunity Employer including Disabled/Veterans

Skills Required

  • Undergraduate degree in business, sales and marketing, or a related field, or equivalent combination of education and experience
  • 5 to 8 years of sales, business analysis, market research, or related experience
  • Experience working with syndicated market data sources such as Circana (IRI) or NielsenIQ
  • Clear and effective verbal and written communication skills
  • Ability to build consensus across departments around key initiatives
  • Ability to deliver quality work on time
  • Certification and/or license may be required during employment
  • Ability to travel up to 15% annually

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The Company
HQ: Saint Paul, MN
1,125 Employees
Year Founded: 1914

What We Do

Kemps LLC is an American dairy company that produces fresh milk, frozen yogurt, sour cream, cottage cheese, and frozen novelty treats. It is a subsidiary of Dairy Farmers of America.

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