Sr. Splunk/Cribl Engineer | Remote, USA

This position will be fully remote and can be hired anywhere in the continental U.S.

The Sr. Engineer works in Optiv Security’s 24x7x365 Security Operations Center as a member of the Managed Security Services (MSS) team. The Sr. Engineer will be responsible for creation of procedures, implementation of the software pipeline, focusing on the monitoring and platform and maintaining security systems for client environments.  Experience and knowledge of observability pipelines, Splunk  SIEM and other Security Technologies is essential.  The candidate will work closely with Management, Principal Engineers, Senior Engineers, Solution Architects, Threat Analysts and other internal teams and clients to complete high profile, critical services to existing Managed Security Service clients.  The Sr. Engineer will serve as a primary responder for Managed Security customer systems, taking ownership of client issues and tracking through resolution.

How you’ll make an impact:

• Act as a point of escalation for other Engineers and provide guidance and mentoring.

• Assist with client transition and onboarding serve as primary point of contact for Managed Security Service clients.

• This will require documentation of Account Governance processes and responsibility for report generation and notification to senior leadership about potential client Service Level Agreement (SLA) issues.

• Explain and demonstrate how to use observability and SIEM products to both technical and relatively non-technical personnel.

• Provide remote consulting services via interactive client sessions to assist with implementation of multiple product vendors and technologies.

• Implement, configure, and maintain SIEM software and appliance-based products in large enterprise and Government environments.

• Develop, deploy and tune SIEM content such as correlation rules, dashboards, reports and models.

• Provide escalation support to Tier 1 for Authorized Support Customers, following processes and interacting appropriately with both customers and partners when required.

• Help lead the Splunk team by prioritizing clients work requests, projects, and service tasks. 

• Work closely with Management, Service Delivery and Principal Engineers in defining processes and procedures for internal projects. 

• Analyzes and identifies areas of improvement with existing processes, procedures, and documentation. 

• Assist in team development by defining strategies and responsibilities to be successful and grow. 

• Develop internal training methods to support Managed Services and their clients. 

• Implement and configure SIEM software and appliance-based products in Enterprise and Government environments. 

• Perform knowledge transfers and train clients regarding security and system configuration 

• The Senior Data Engineer has no direct reports.

What we're looking for:

• 2+ years professional experience managing and maintaining observability platforms.

• 1+ years experience as a Splunk Administrator

• 2+ years experience as Cribl Administrator

• Expert-level knowledge of Splunk Enterprise Security 

• Experience with installing and configuring Splunk CORE and Splunk Enterprise Security 

• The ability to aggregate and analyze logs from various deployed security devices. 

• Ability to deal confidently with complex technical problems.

• Willingness to learn and support multiple observability vendor platforms.

• You should have experience in designing, automating, maintaining and optimizing observability platforms (metrics, logging, and tracing)

• Knowledge of security logging for Linux, Windows, major EDRs, Firewalls, & Active Directory.

• Expertise in delivering large-scale systems using big data technologies including but not limited to: Enterprise-scale Kafka, Splunk, TSDB, etc.

• Previous experience working with Cloud (AWS, Azure, GCP)

• You should be abreast of industry standards and trends related to telemetry and software pipelines.

• The ability to aggregate and analyze logs from various deployed security devices.

• Some experience with creating custom: content, dashboards, reports, and alerts.

• Shift flexibility, including the ability to provide on call support (24/7) when needed.

• Experience working with Internal and client Ticketing and Knowledge Base Systems for Incident and Problem tracking as well as procedures. (i.e., Jira, Confluence, ServiceNow etc.).

• General security knowledge (GIAC, CISSP, CCSE, CISA, HBSS, NSA, CEH, Cisco Security, Security +, or other security certifications).

• Knowledge of Linux and Windows Operating Systems.

• An understanding of a wide array of server grade applications such as: DBMS, Exchange, DNS, SMTP, IIS, Apache, SharePoint, Active Directory, Identity Management, Patch Management, LDAP, SQL, and others.

• Experience with various security products/technologies such as: Devo, Chronicle, EDR, XDR, Exabeam, Sentinel, QRadar, Splunk, LogRhythm, Securonix, Elastic, RSA NetWitness, SumoLogic, and infrastructure components such as proxies, firewalls, IDS/IPS, DLP etc.

• Familiarity with DevOps

• Strong written and verbal communication skills are a must. 

• Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. 

• Ability to deal with problems involving several concrete variables in standardized situations.

• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

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What you can expect from Optiv

• A company committed to championing Diversity, Equality, and Inclusion through our Employee Resource Groups.
• Work/life balance
• Professional training resources
• Creative problem-solving and the ability to tackle unique, complex projects
• Volunteer Opportunities. “Optiv Chips In” encourages employees to volunteer and engage with their teams and communities.
• The ability and technology necessary to productively work remotely/from home (where applicable)

EEO Statement

Optiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age 40 and over, marital status, genetic information, national origin, status as an individual with a disability, military or veteran status, or any other basis protected by federal, state, or local law.

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