Jobs at Optiv

Respond to and resolve MSS/SOC tickets, perform health checks, basic troubleshooting, configure security products, maintain content and reports, mentor junior staff, and communicate status to clients and partners while following processes and building knowledge base assets.

The Account Manager will lead sales of cybersecurity services, manage client relationships, and execute strategic account plans while exceeding sales targets.

The role involves administering and supporting CyberArk Privileged Access Management solutions, troubleshooting issues, and ensuring compliance with SLAs. Responsibilities include configuration, log analysis, and documentation of incidents. A strong engineering background and familiarity with PAM technologies are essential.

The Regional Director will lead and develop sales teams, manage client relationships, and drive revenue growth in cybersecurity solutions.

Lead strategy, growth, and operations for a global Managed Detection & Response practice. Drive SIEM modernization, agentic AI/LLM SOC architectures, partner alliances, P&L accountability, and 24/7 service delivery. Sponsor key accounts, handle incident escalations, and build high-performing, distributed security and data engineering teams.

Own and drive sales for assigned strategic accounts, build multi-year account plans, generate a large qualified pipeline, manage forecasts, lead cross-functional teams, engage client executives, ensure client satisfaction, and execute sales using Force Management principles (MEDDICC, Command of the Message).

Serve as a trusted security advisor focused on Threat Management: design pragmatic security programs, support sales pursuits, perform requirements analysis, qualify opportunities, coordinate evaluations, and collaborate with delivery teams to implement SOC/SIEM/SOAR, threat intelligence, forensics, and related controls. Maintain client relationships, promote partner technologies, and support account planning and proposals.

The Principal SIEM Consultant will lead SIEM solution design and integration, guiding teams, and addressing customer security requirements for complex engagements, ensuring effective architecture and operations while mentoring other consultants.

Senior engineer responsible for managing and maintaining Palo Alto security systems and Prisma solutions within a 24x7 SOC. Own client configurations, lead deployments, develop custom rules and integrations, mentor junior staff, perform capacity planning, UAT, documentation, and provide post-production support while following AFC processes.

Drive public sector (state, local, education) revenue by building and expanding partner and distributor relationships. Manage deal registration, partner enablement, co-branded marketing, pipeline growth, executive reporting, and joint business planning. Represent Optiv at SLED events and coordinate with marketing, vendor/channel managers, and sales to tie pipeline and revenue to expenditures.

Field-based Account Manager responsible for selling cybersecurity services and technology solutions into strategic accounts. Owns the full sales cycle, builds multi-year account plans, grows pipeline, manages forecasts, and leads cross-functional teams to drive client satisfaction and revenue. Engages executives, partners, and internal teams; leverages sales methodologies (e.g., MEDDICC) to achieve and exceed quotas.

Lead end-to-end program delivery for information security engagements: define requirements, onboard teams, build schedules, manage risks, budgets, and stakeholder communications, and drive program health across multiple multi-year client engagements.

Serve as a trusted advisor designing pragmatic, scalable security programs and solutions, support sales by qualifying opportunities, drive cross-sell, lead technology evaluations, maintain client relationships, and collaborate with delivery teams. Provide thought leadership, represent Optiv externally, and pursue continuous professional development. Up to 40% travel.

Provide operational support for managed machine identity services: process certificate lifecycle tasks, perform PKI maintenance, handle ServiceNow incidents, engage with clients, contribute automation and process improvements, maintain documentation, and participate in on-call rotation.

Sell Optiv security services and technology solutions to strategic accounts in the Greater Toronto Area. Own the full sales cycle, build multi-year account plans, develop qualified pipeline, lead cross-functional teams, engage executives, and drive client satisfaction and revenue growth against quota using sales methodologies like MEDDICC.

Field-based Account Manager responsible for selling cybersecurity services and technology solutions to strategic accounts in the greater Detroit area. Owns the full sales cycle, builds multi-year account plans, develops a large pipeline, manages forecasts, leads cross-functional teams, drives client satisfaction, and executes sales using Force Management/MEDDICC methodologies.

Serve as a trusted advisor designing pragmatic Network/SASE/OT security solutions, driving sales and cross-sell opportunities, leading requirements gathering, demos, and technology evaluations, collaborating with delivery and account teams, producing proposals/RFI responses, maintaining certifications and thought leadership, and supporting client advisory relationships to deliver comprehensive, defensible security programs.

Serve as a client-facing cybersecurity advisor focused on Identity and Access Management and related domains. Design pragmatic security programs, support sales pursuits, perform requirements gathering, technology selection, demonstrations, and proposal work. Maintain client and partner relationships, drive cross-sell/upsell, support service delivery alignment, and pursue continual professional development and certification. Travel roughly 25%.

The role involves leading complex cybersecurity projects, improving operational efficiency, delivering technical solutions, and collaborating with clients. Responsibilities include risk analysis, IT continuity planning, providing training, and maintaining professional knowledge.

Responsible for managing security systems, providing technical response for CyberArk, documentation, routine maintenance, and engaging with clients on privilege access management solutions.