What success looks like in this role:
Senior Salesforce Consultant supporting implementations, design, development and maintenance of Salesforce service Cloud and Data cloud ,inlcuding Salesforce Field service. Work with, architects and developers to design, implement features, fix bugs, and support integrations.
Key Responsibilities
- Design /Customize Salesforce service cloud features.
- Integration and ingestion of data from multiple disparate sources into Service cloud and Data cloud.
- Very well versed using declarative tools (Flows, Validation Rules, Formulae, Page Layouts).
- Very well versed with developing Apex classes/triggers ,custom Lightning web components (LWC).
- Expertise in requirement gathering, solution design reviews, and sprint planning.
- Reasonable experience in building world class digital experience portals.
- Provide insights to architects on when to go OOTB and when to customize .Very good understanding of best practices in Salesforce.
- Troubleshoot and resolve production issues and support end users.
- Assist developers when needed.
#LI-UG1
You will be successful in this role if you have:
Required Qualifications
- Bachelor’s degree in Computer Science, Information Systems or equivalent .
- Minimum 8 years hands on expertise in Salesforce service cloud or associated modules.
- Must have been a part of at least 1 end to end Service Cloud implementation and 1 Data cloud implementation.
- Very good knowledge of Salesforce platform: Objects, Security Model, Profiles, Permission Sets, Flows, Governor limits, Storage optimization.
- Very good knowledge of Data cloud concepts, like data segmentation, data spaces, data indexing etc.
- Familiarity with Apex, SOQL/SOSL, Lightning Web Components, and Salesforce CLI in VS Code.
- Hands on Expertise in Data cloud and ingestion of data from multiple data sources.
- Understanding of software development lifecycle (SDLC) and version control (Git).
Skills & Competencies
- Strong problem-solving and analytical skills.
- Good communication and teamwork.
- Let me help mindset .
- Strong foundational knowledge on OOPs.
Nice-to-have
- Experience with integrations (REST APIs), middleware ( AzureIPaaS).
- Familiarity with Agent force agents.
Salesforce field service and CRM analytics.
Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, blood type, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.
Local employment practices and rights may vary by jurisdiction and are subject to applicable local laws. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers.
If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at [email protected]. US job seekers can find more information about Unisys’ EEO commitment here.
Unisys Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Unisys and has not been reviewed or approved by Unisys.
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Fair & Transparent Compensation — Fair & Transparent Compensation: Compensation terms at hire are often presented clearly and upfront, creating a straightforward “take it or leave it” expectation. Pay outcomes are also described as variable by role and geography, with some pockets viewed as satisfactory or above average.
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Retirement Support — Retirement Support: A 401(k) plan with an employer match is commonly described as part of the core package. The match is often characterized as a meaningful component of total rewards relative to other benefits.
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Healthcare Strength — Healthcare Strength: Core medical, dental, and vision coverage is described as available and broadly in line with a large IT-services employer. The underlying carrier network is sometimes viewed as solid even when cost concerns exist.
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Unisys is a global information technology company that builds high-performance, security-centric solutions for the most demanding businesses and governments on Earth. Unisys offerings include security software and services; digital transformation and workplace services; industry applications and services; and innovative software operating environments for high-intensity enterprise computing. We build better outcomes securely for our clients across the Government, Financial Services and Commercial
