We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit CIBC.com
What You'll Be Doing
You’ll join a team that helps drive business and transformation initiatives across the organization by making change practical, thoughtful, and sustainable. As a Senior Consultant, Change Management, you’ll lead and support change management activities for strategic initiatives, working closely with business leaders, project teams, and key stakeholders. You’ll assess organizational impacts, develop change strategies, and create plans that build readiness, engagement, and adoption. You’ll help teams navigate changes to processes, tools, and ways of working by identifying risks and barriers early and recommending solutions. You’ll also provide guidance to leaders and managers so they can confidently support their teams through change and help ensure outcomes are sustained over time.
At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 2-3 day per week on-site, while other days will be remote.
How You'll Succeed
- Change Strategy Leadership - Lead the development and execution of change management strategies and plans for business and enterprise initiatives, ensuring change activities are aligned to project goals and delivery timelines.
- Impact Assessment - Conduct change impact assessments to identify implications for stakeholders, business processes, roles, and operational practices, and translate findings into actionable plans
- Stakeholder Engagement - Build strong relationships with business leaders, project managers, and cross-functional partners to drive alignment, support decision-making, and embed change activities into overall project delivery.
- Readiness and Adoption - Develop and deliver communication, stakeholder engagement, readiness, and adoption plans that help employees understand, prepare for, and adopt change successfully.
- Risk Mitigation and Coaching - Assess organizational readiness, identify resistance points and barriers, and recommend mitigation strategies while coaching leaders and people managers on their role in leading change.
- Measurement and Continuous Improvement - Track and report on change progress, stakeholder readiness, adoption measures, and key risks, while contributing to the continuous improvement of change management practices, templates, and tools.
Who You Are
- You have deep change management experience. You bring 5-7+ years of experience in change management, organizational change, transformation, project delivery, or a related field. You’ve supported complex, cross-functional initiatives and know how to move change from planning to sustained adoption.
- You can lead through influence. You’re skilled at partnering with business leaders, project teams, and stakeholders at different levels of the organization. You build credibility quickly and help create alignment across diverse groups.
- You’re a strong communicator and facilitator. You’re confident developing communication and engagement plans, facilitating workshops and working sessions, and helping stakeholders navigate change with clarity and confidence.
- You know how to turn insight into action. You can assess organizational impacts, evaluate readiness, identify risks and resistance, and implement practical strategies that support successful adoption.
- You have the right education and credentials. You have an undergraduate degree in Business Administration, Human Resources, Communications, Organizational Development, or a related field. A change management certification such as Prosci, Association of Change Management Professionals (ACMP), or an equivalent designation is an asset.
- Values matter to you. You bring your real self to work and live our values of trust, teamwork, and accountability in how you work with others and support change across the organization.
What you need to know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]
CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).
We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Job Location
Toronto-161 Bay St., 4thEmployment Type
RegularWeekly Hours
37.5Primary Recruiter
Ahmad AffaanSkills
Change Management, Change Management Processes, Communication, Deliverables Management, Management Reporting, Personal Initiative, Process Improvements, Project Management, TeamworkSkills Required
- 5–7+ years of experience in change management, organizational change, transformation, project delivery, or a related field
- Experience supporting complex, cross-functional initiatives from planning through sustained adoption
- Ability to partner with business leaders, project teams, and stakeholders at different organizational levels
- Strong communication and facilitation skills, including developing communication and engagement plans and facilitating workshops
- Ability to assess organizational impacts and readiness, identify risks and resistance, and implement adoption strategies
- Undergraduate degree in Business Administration, Human Resources, Communications, Organizational Development, or a related field
- Prosci, ACMP, or equivalent change management certification
- Legally eligible to work at the specified location and, where applicable, possess a valid work or study permit
What We Do
CIBC is here to help all our clients reach their goals. We know the importance of reliable financial products and services, and we’re dedicated to providing them in a way that lets you bank however you want, whenever you want. With innovative tools designed around your priorities and a team fully focused on your success, you’ll get the insights you need to get even closer to achieving your goals. This culture of innovation and shared values of trust, teamwork and accountability are why we’ve been named a top employer in Canada. They’re also why a career at CIBC is more than a job—it’s an opportunity to grow and work alongside some of the brightest in Canada. La Banque CIBC est là pour aider tous nos clients à atteindre leurs objectifs. Nous connaissons l'importance de produits et services financiers fiables, et nous nous engageons à les fournir d'une manière qui vous permette d'effectuer vos opérations bancaires comme vous le souhaitez, quand vous le souhaitez. Avec des outils innovants conçus autour de vos priorités et une équipe entièrement centrée sur votre réussite, vous obtiendrez les informations dont vous avez besoin pour vous rapprocher encore plus de vos objectifs. Cette culture de l'innovation et les valeurs partagées de confiance, de travail d'équipe et de responsabilité sont la raison pour laquelle nous avons été nommés l'un des meilleurs employeurs au Canada. C'est aussi pourquoi une carrière à la Banque CIBC est plus qu'un emploi : c'est une occasion de grandir et de travailler aux côtés de certaines des personnes plus brillantes au Canada









