Syneos Health® is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress.
Our Clinical Solutions team members act with a drug development mindset, applying their years of experience and deep expertise to truly understand customer needs and represent those in the solutions we shape.
Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you’ll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to deliver – for one another, our customers, and, most importantly, for those in need.
Discover what your 25,000 future colleagues already know:
Why Syneos Health
• We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
• We are committed to building an inclusive culture – where you can authentically be yourself. Central to this is our purpose – Driven to Deliver – which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone’s life.
• We are continuously building the company we all want to work for and our customers want to work with. Why? Because we know that when we bring together smart colleagues from across the world, we can shape the future of healthcare, driving impact for customers and defining the pace of patient progress.
Job Responsibilities
The Trial Informatics Senior Analyst supports the administration of the Veeva Clinical system and tools utilized by Development Operations. The Informatics Senior Analyst ensures standardization in the process for collection of metrics and data. The Senior Analyst ensures the information is provided to the business in a format that can enable informed decision making. The Informatics Senior Analyst supports the technical oversight of all clinical systems which may include setting up and monitoring interfaces with external vendor systems, and working with IT on user enhancements and updates.
- Support the administration of reporting systems and prepare metric reports.
- Work with clinical study teams to ensure the accuracy of data in clinical systems.
- Provide support, under the direction of the TMF Compliance Manager, to Veeva Clinical end users, including receipt, evaluation and recommendation for all issue/enhancement requests. Hands-on training support as required.
- Provide appropriate access to user requests to Veeva Clinical system.
- Monitor and Support Integration functionality and administration with the client partner CRO’s to ensure data flow, record mapping, and record matching is occurring as expected.
- Collaborate with the technical team as needed to support system enhancement and roll out of changes/enhancements.
- Support the development of training material/user manuals/learning solutions for clinical systems.
- Provide SharePoint Site Administration support to Clinical Study Support Team Sites and pages as needed or assigned by Department SharePoint Owner(s).
- Support study teams and Dev Ops Leadership in making data-driven decisions to optimize clinical trial recruitment and Increase efficiency of study start up activities.
- Bachelor Degree in an IT or scientific field.
- Minimum 5 years of experience in the pharmaceutical industry related to support of clinical systems.
- Previous Veeva Platform Knowledge preferred
- General knowledge of and experience working in a GCP environment.
- Demonstrate communication and technical writing skills.
- Strong computer and analytical thinking skills.
- Goal oriented, self-starter with proven ability to work independently.
- Ability to manage multiple tasks simultaneously and meet deliverables in accordance with stated timelines.
Get to know Syneos Health
Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients.
No matter what your role is, you’ll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health.
http://www.syneoshealth.com
Additional Information
Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.
Skills Required
- Bachelor Degree in an IT or scientific field
- Minimum 5 years of experience in the pharmaceutical industry related to support of clinical systems
- Previous Veeva Platform Knowledge
- General knowledge of and experience working in a GCP environment
- Demonstrate communication and technical writing skills
- Strong computer and analytical thinking skills
- Goal oriented, self-starter with proven ability to work independently
- Ability to manage multiple tasks simultaneously and meet deliverables in accordance with stated timelines
Syneos Health Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Syneos Health and has not been reviewed or approved by Syneos Health.
-
Leave & Time Off Breadth — Unlimited PTO for managers and flexible time‑off options make time away accessible and support work‑life balance. Day‑to‑day usability can depend on team and workload, but the policy breadth is a clear strength.
-
Retirement Support — A 401(k) with company match is frequently highlighted as a strong component of the package. Despite vesting details to confirm, the retirement offering adds meaningful long‑term value.
-
Parental & Family Support — Partnership with Maven provides fertility, adoption support, parental‑leave guidance, and women’s health resources across multiple regions. This family‑building support enhances the overall total rewards appeal.
Syneos Health Insights
What We Do
Syneos Health® is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. We bring together a talented team of professionals, who work across more than 110 countries, with a deep understanding of patient and physician behaviors and market dynamics. Together we share insights, use the latest technologies and apply advanced business practices to speed our customers’ delivery of important therapies to patients. Syneos Health supports a diverse, equitable and inclusive culture that cares for colleagues, customers, patients, communities and the environment.
