Job Title: Sr. Claims Examiner
Department: Claims
Location: On-site in Glen Allen, VA
Job Description: We are seeking a Sr. Claims Examiner to join our team of collaborative and highly-skilled Claims professionals. The ideal candidate will be responsible for investigating, evaluating, and settling complex commercial casualty claims. The candidate should have a minimum of 6 years of commercial casualty claims handling experience which would include reviewing and analyzing coverage, liability, and damages. Strong letter writing skills are essential.
Responsibilities:
- Review and analyze coverage, liability, and damages for complex casualty claims.
- Write both coverage and liability position letters.
- Conduct interviews with claimants, witnesses, and other parties involved in the claim.
- Hire and manage outside vendors such as independent adjusters, defense counsel, and other experts as needed.
- Prepare detailed claim reports as needed for upper management.
- Negotiate settlements with claimants and attorneys.
- Maintain accurate notes, records and files.
Qualifications:
- Bachelor’s degree or equivalent combination of education and relevant experience.
- Minimum of 6 years of experience in commercial casualty claims adjusting.
- Excellent written and verbal communication skills including letter writing ability.
- Strong knowledge of commercial liability insurance policies, coverage analysis, and claims handling procedures.
- Experience with any or all of the following: General Liability (GL), Commercial General Liability (CGL), Construction Defect, Premises Liability, Products Liability, or Bodily Injury claims.
- Excess & Surplus (E&S) lines experience strongly preferred.
- Excellent communication, negotiation, and analytical skills.
- Ability to work independently and as part of a team.
Compensation:
At the time of posting, the expected base salary range for this role is $100,000-$120,000 annually. Additionally, this position is eligible for participation in our annual bonus program. Actual compensation will be determined by many factors, including but not limited to, location, education, certifications, qualifications, relevant experience, internal equity, business need, and any applicable minimum wage requirements. Richmond National offers a comprehensive benefits package, more details on which can be found below.
Skills Required
- Bachelor's degree or equivalent combination of education and relevant experience
- Minimum of 6 years of commercial casualty claims adjusting experience
- Excellent written and verbal communication skills, including letter-writing ability
- Strong knowledge of commercial liability insurance policies, coverage analysis, and claims handling procedures
- Experience with general liability, commercial general liability, construction defect, premises liability, products liability, or bodily injury claims
- Excess and Surplus lines experience
- Excellent communication, negotiation, and analytical skills
- Ability to work independently and as part of a team
What We Do
Richmond National is a specialty property & casualty insurance company focused on providing insurance to small and mid-size businesses that are unable to find coverage in the standard insurance market. We operate exclusively within the excess & surplus lines market, which provides our underwriters flexibility to develop highly tailored policies to best meet the insurance needs and risk management objectives of our customers. We work with a select group of appointed wholesale brokers that are deeply familiar with our insurance products and our underwriting appetite in the areas in which we focus. We believe that our wholesale broker partners value access to carriers that are consistent, stable sources of wholesale-only E&S capacity that can respond quickly to opportunities. Our company was formed by a group of highly experienced industry professionals, many of whom have worked for some of the most successful E&S carriers in the industry. Members of our management team have also been responsible for the formation or capitalization of several successful startup and early stage specialty insurance companies. We have adopted the best practices of the specialty insurance companies we have been involved with over the last 25 years while also incorporating the use of modern, cloud-based technology to help drive efficiency across our business in order to better serve our customers and business partners.
