Job Summary
Community Health Systems is hiring a Senior Quality Assurance Analyst. The Sr Quality Assurance Analyst - EHR, facilitates quality assurance activities supporting electronic health record (EHR) implementations, application conversions, and related healthcare technology initiatives. The position works collaboratively with clinical, revenue cycle, operational, and technical stakeholders to coordinate structured testing activities and support successful system transitions.
This role requires strong coordination, communication, and organizational skills, along with an understanding of healthcare application workflows and testing methodologies. The Senior Quality Assurance Analyst guides participating testing resources, manages execution expectations, monitors readiness and progress, and coordinates issue resolution throughout the testing lifecycle.
Essential Functions
- Coordinates testing activities supporting healthcare application conversions, system implementations, and enterprise technology initiatives.
- Partners with clinical, revenue cycle, and operational leadership to identify testing resource requirements and establish execution schedules.
- Facilitates integrated testing events and provides direction to participating facility resources regarding testing procedures, expectations, and deliverables.
- Collaborates with application teams and subject matter experts to support validation of clinical and business workflows.
- Tracks testing progress, execution metrics, identified defects, and outstanding issues throughout defined testing cycles.
- Coordinates communication between facilities, project leadership, application support teams, and external technology vendors.
- Identifies testing dependencies, resource constraints, and potential risks to implementation timelines.
- Facilitates testing status meetings, defect reviews, and issue escalation discussions.
- Maintains accurate testing records and provides updates regarding readiness, progress, and completion status.
- Supports improvements to testing processes, resource preparation, and cross-functional collaboration.
- Performs other duties as assigned.
- Maintains regular and reliable attendance.
- Complies with all policies and standards.
Qualifications
- Bachelor's Degree in Information Technology, Computer Science, or Software Engineering; or the equivalent required
- 5-7 years of experience in application analysis, system configuration, or IT solution delivery required
Knowledge, Skills and Abilities
- Deep knowledge of application workflows, system configurations, and integration frameworks.
- Strong analytical, troubleshooting, and documentation skills.
- Proven ability to manage medium to large-scale application projects.
- Excellent collaboration, stakeholder communication, and mentoring capabilities.
- Ability to balance technical priorities with organizational goals.
Skills Required
- Bachelor's degree in Information Technology, Computer Science, or Software Engineering, or equivalent
- 5-7 years of experience in application analysis, system configuration, or IT solution delivery
- Deep knowledge of application workflows, system configurations, and integration frameworks
- Strong analytical, troubleshooting, and documentation skills
- Experience managing medium to large-scale application projects
- Excellent collaboration, stakeholder communication, and mentoring capabilities
- Ability to balance technical priorities with organizational goals
Community Health Systems Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Community Health Systems and has not been reviewed or approved by Community Health Systems.
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Healthcare Strength — Stated offerings include medical, dental, vision, and prescription coverage, alongside life and disability insurance. Coverage breadth is presented as a core part of the package across affiliated hospitals.
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Leave & Time Off Breadth — Paid time off for vacation, holidays, and illness is part of the package. Time-away benefits are included as a standard element across roles and facilities, subject to local terms.
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Wellbeing & Lifestyle Benefits — Tuition assistance, student-loan support, and license or certification reimbursement are emphasized, particularly for clinical roles. These programs can reduce education costs and support ongoing professional development.
Community Health Systems Insights
What We Do
Community Health Systems, Inc. is one of the nation’s leading operators of general acute care hospitals. The organization’s affiliates own, operate or lease more than 80 hospitals in 16 states with approximately 15,000 licensed beds. Affiliated hospitals are dedicated to providing quality healthcare for local residents and contribute to the economic development of their communities. Based on the unique needs of each community served, these hospitals offer a wide range of diagnostic, medical and surgical services in inpatient and outpatient settings.
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