HOW YOU’LL CONTRIBUTE
- Technical and implementation focus is on providing standard and customized applications to resolve business needs/issues.
- Identifies business system requirements and related business/application solutions over a complete business process.
- Develops new customizations with design, documentation, testing and training.
- Conducts business process evaluations to gain technical knowledge of business requirements.
- Writes and maintains system documentation
- Required to perform duties outside of normal work hours based on business needs.
- Other duties as assigned
WHAT YOU’LL BRING
Required Education, Experience, Certification/Licensure
- Generally requires BS Degree or equivalent work experience
- Typically have 4-7 years of directly related experience.
- CBAP (Certified Business Analysis Professional) certification preferred
KNOWLEDGE, SKILLS, AND ABILITIES (KSAs)
- Excellent organizational and project management skills.
- Considers the business implications of the application of technology to the current business environment.
- Solid working knowledge of standard features and functions of multiple applications/modules to field, analyze and resolve customer issues/problems.
- Strong written and oral communication skills in order to define business and technical parameters and lead team to meet business requirements.
- Identifies problems, researches alternatives, prepares presentations, drives solutions, tests to confirm, gains consensus, and implements solutions for multiple applications within multiple functions.
- Strong working knowledge of Data Analysis and/or relational databases.
- Standard Microsoft Office skill set.
- Strong working knowledge of system integrations and supporting technologies.
COMPLEXITIES & IMPACT
- Uses skills as a seasoned, experienced professional with a full understanding of industry practices and established policies and procedures.
- Troubleshoots a wide variety of complex problems and identifies solutions within broad application and functional expertise
- Perform Data Analysis by collecting, analyzing, and summarizing data
- Validate and/or create Quality Assurance Test Cases and/or perform testing
- Conduct/contribute to business acceptance testing.
SUPERVISION RECEIVED OR EXTENDED
- No Supervision of others
- Works under general direction.
- Mentors and advises less experienced Business Systems Analysts, monitoring project status.
- Uses expertise of other Business Systems Analysts and leverages a wide range of additional resources to explore/implement complex customized applications as a solution.
- May lead an implementation team or lead a medium sized project in a project management type role.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal work hours and/or responsibilities from time to time, as needed.
This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.
What We OfferBy choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.
Top Skills
What We Do
First American provides financial services through its Title Insurance and Services segment and its Specialty Insurance segment. The First American Family of Companies’ core business lines include title insurance and closing/settlement services; title plant management services; title and other real property records and images; valuation products and services; home warranty products; property and casualty insurance; and banking, trust, and investment advisory services. First American Title Insurance Company provides comprehensive title insurance protection and professional settlement services for homebuyers and sellers, real estate agents and brokers, mortgage lenders, commercial property professionals, homebuilders and developers, title agencies and legal professionals to facilitate real estate purchases, construction, refinances or equity loans. First American's thorough title searches, title clearance and title insurance policies help to produce clear property titles and enable the efficient transfer of real estate. As one of the largest title insurance companies in the nation, First American offers title insurance and settlement services through its direct operations and an extensive network of agents throughout the United States and internationally. First American Title Insurance Company traces its history to 1889 and is the largest subsidiary of First American Financial Corporation (NYSE: FAF).
