Join Virginia Housing and help make a difference as a Sr. Business Process Analyst.
This important role as a Sr. Business Process Analyst delivers the organization’s first layer of operational insight by validating business solution intake requests, confirming business requirements, and identifying the true triggering event. Through structured problem identification, the SBPA uncovers process gaps, determines needed controls, and documents associated risks. This ensures every initiative begins with clear requirements, accurate classification, and a solid foundation for a strong, evidence‑based business case.
Virginia Housing is one of the nation’s leading housing finance agencies. Our mission is to help Virginians attain quality, affordable housing, which we accomplish through our lending and grant programs.
We are focused on employee engagement and committed to a healthy and diverse workforce. We offer on-site conveniences such as a fitness center and free parking. Educational opportunities to help your advancement are available through classroom and online programs.
To be successful in this role you must possess:
- Relevant degree or equivalent experience — Business, Operations, Information Systems, Process Design, or similar practices.
- Several years of hands‑on operational analysis — business solutions intake management, process evaluation, workflow mapping, or business operations oversight.
- Communication clarity — Translating ambiguous business partner requests into precise operational language.
- Critical thinking — Asking the right questions to uncover the real issue.
- Adaptability — Handling shifting priorities and evolving business needs.
- Diplomacy — Guiding partners toward clarity and understanding.
The ideal candidate would also have experience in:
- Industry knowledge — Understanding of the organization’s regulatory environment, operational model, and business systems.
- Platform and system fluency — Ability to navigate intake tools, workflow platforms, case management systems, and reporting dashboards
Applications and resumes are accepted online only at http://www.virginiahousing.com/careers.
This position will close at midnight on 9/22/2026
Hiring Range: $95,000 - $128,000
A background check will be performed as a condition of employment.
A Conflict-of-Interest Act Disclosure form and Secondary Employment Disclosure form will need to be completed as a condition of employment.
Virginia Housing requires associates to live and work within the Commonwealth of Virginia.
Internal applicants
(MR- 8) Please review relevant HR policy under 'Employment Practices' on the Zone before applying.
Apply through the Zone or at http://employees-virginiahousing.icims.com/.
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V3 Certified Military friendly employer
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Skills Required
- Relevant degree or equivalent experience in Business, Operations, Information Systems, Process Design, or a similar field
- Several years of hands-on operational analysis experience
- Experience with business solutions intake management, process evaluation, workflow mapping, or business operations oversight
- Clear communication skills for translating ambiguous business partner requests into precise operational language
- Critical-thinking skills to identify underlying business issues
- Ability to handle shifting priorities and evolving business needs
- Diplomacy when guiding business partners toward clarity and understanding
- Knowledge of the organization's regulatory environment, operational model, and business systems
- Experience navigating intake tools, workflow platforms, case management systems, and reporting dashboards
What We Do
When homes are affordable and accessible to jobs, good schools and transportation, everyone benefits. Individual lives are improved and communities as a whole grow stronger. Virginia Housing was created in 1972 by the General Assembly to help Virginians attain quality, affordable housing. We carry out this mission by working in public-private partnerships with local governments, community service organizations, lenders, Realtors, developers and many others. We provide mortgages for first-time homebuyers, as well as financing for apartment communities and neighborhood revitalization efforts. We offer free homebuyer classes, support housing counseling, and help people with disabilities and the elderly make their homes more livable. We also administer the federal Housing Choice Voucher and Housing Credit programs in Virginia. Virginia Housing is self-supporting and receives no state taxpayer dollars to fund our programs. Instead, we raise money in the capital markets, and we contribute a significant portion of our net revenues each year to help meet Virginia’s most difficult housing needs
