At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.
Join HCSC and be part of a purpose-driven company that will invest in your professional development.
Job SummaryThis position is responsible for leading business analysis, ensuring alignment and integration across functional areas in support of divisional strategies, and ensuring consistency and efficiency of major, complex, and strategic cross-divisional and enterprise-wide projects and initiatives from inception to completion. Provides oversight and coordination of project teams, resources, and budgets to implement projects or initiatives according to dynamic and critical timelines. Interacts with all levels of management, including senior leadership. Supports the prioritization of transformational program activities, tracks progress toward goals, and drives successful business outcomes through strategic analysis and operational execution.Required Job Qualifications:
* Bachelor’s degree and 5 years of experience OR 9 years of experience in business analysis, process improvement, project management, business operations or relevant health care industry experience
* 3 years of experience leading with large and complex multi-million dollar projects.
* Experience communicating with senior management from multiple divisions.
* Experience developing and delivering presentations.
* Strong problem-solving, issue resolution and decision making skills.
* Knowledge of strategic planning techniques and industry trends
* Experience interpreting business and financial information to support decision-making.
* Negotiation and stakeholder management skills.
* Excellent verbal and written communications skills including establishing cross-functional working relationships, facilitating discussions, and building collaborative team environments.
* Strong organizational skills with the ability to manage multiple complex projects simultaneously.
* Experience managing multiple complex projects successfully.
* Detail oriented with strong analytical capabilities.
* PC proficiency to include MS Office products
* Experience analyzing business requirements, identifying gaps, dependencies, risks, and downstream impacts, and working with stakeholders to drive clarification and resolution.
Preferred Required Job Qualifications:
* Health insurance or healthcare industry experience with emphasis on Product, Sales, Enrollment, Membership, or Provider operations.
* Proven strategic thinking with a demonstrated ability to translate strategy into execution.
* Ability to drive decisions, create optionality, evaluate tradeoffs, and determine impacts of various solution approaches.
* Knowledge of Facets and other CCR applications, including the ability to assess impacts across multiple business functions, systems, and operational processes.
* Knowledge of provider operations and provider data management, including provider setup, maintenance, network participation, terminations, and related downstream impacts.
* Experience performing end-to-end impact analysis across business processes, operational workflows, data, and technology platforms.
* Experience using SQL and SQL Server Management Studio (SSMS) to query, validate, reconcile, and analyze data in support of business analysis, issue resolution, and testing activities.
* Understanding of healthcare data flows, system integrations, and dependencies across enterprise applications.
* Basic understanding of AWS services, including S3 and Lambda concepts, to support analysis of integrations, data movement, and operational support activities.
* Experience partnering with business and technology teams to define requirements, validate solutions, and ensure successful implementation outcomes.
* Experience evaluating current-state business processes and systems to identify opportunities for improvement, simplification, automation, and operational efficiency.
* Experience supporting large-scale transformation initiatives involving process redesign, system modernization, or operational improvement efforts.
* Knowledge of Agile, Waterfall, or hybrid delivery methodologies.
* Experience facilitating stakeholder workshops, requirements sessions, and cross-functional decision-making discussions.
Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!
Pay Transparency Statement:
At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards.
The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.
Flex employees are expected to be in the office a minimum of three days a week. Management will have discretion to modify an employee's weekly schedule for exigent circumstances.
HCSC Employment Statement:
We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics. We are a drug-free and smoke-free workplace. Employment may be contingent upon successful completion of drug screening in accordance with applicable law.
Base Pay Range$69,800.00 - $125,900.00Exact compensation may vary based on skills, experience, and location.
Skills Required
- Bachelor's degree and 5 years of experience, or 9 years of experience in business analysis, process improvement, project management, business operations, or relevant healthcare industry experience
- At least 3 years of experience leading large and complex multi-million-dollar projects
- Experience communicating with senior management across multiple divisions
- Experience developing and delivering presentations
- Strong problem-solving, issue resolution, and decision-making skills
- Knowledge of strategic planning techniques and industry trends
- Experience interpreting business and financial information to support decision-making
- Negotiation and stakeholder management skills
- Excellent verbal and written communication skills, including cross-functional collaboration and facilitation
- Strong organizational skills and ability to manage multiple complex projects simultaneously
- Detail orientation and strong analytical capabilities
- PC proficiency, including Microsoft Office products
- Experience analyzing business requirements and identifying gaps, dependencies, risks, and downstream impacts
- Health insurance or healthcare industry experience involving Product, Sales, Enrollment, Membership, or Provider operations
- Ability to translate strategy into execution through strategic thinking
- Ability to drive decisions, evaluate tradeoffs, and assess solution impacts
- Knowledge of Facets and other CCR applications
- Knowledge of provider operations and provider data management
- Experience performing end-to-end impact analysis across processes, workflows, data, and technology platforms
- Experience using SQL and SQL Server Management Studio to query, validate, reconcile, and analyze data
- Understanding of healthcare data flows, system integrations, and enterprise application dependencies
- Basic understanding of AWS services, including S3 and Lambda
- Experience partnering with business and technology teams to define requirements and validate solutions
- Experience evaluating processes and systems for improvement, simplification, automation, and efficiency
- Experience supporting large-scale transformation initiatives involving process redesign, system modernization, or operational improvement
- Knowledge of Agile, Waterfall, or hybrid delivery methodologies
- Experience facilitating stakeholder workshops, requirements sessions, and cross-functional decision-making discussions
Health Care Service Corporation Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Health Care Service Corporation and has not been reviewed or approved by Health Care Service Corporation.
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Retirement Support — A pension plan alongside a matching 401(k) is offered, an uncommon combination in the private sector. This combination is described as a standout element that helps retain employees.
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Healthcare Strength — Healthcare options are broad, with multiple medical, dental, and vision choices, wellness incentives, and access to resources like on-site fitness centers and an EAP. These offerings add meaningful value beyond base pay.
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Parental & Family Support — Paid parental leave (up to six weeks at full pay after one year), adoption assistance, and mothers’ rooms are available. These supports reinforce family needs alongside work commitments.
Health Care Service Corporation Insights
What We Do
Imagine Something New, Something Different. Health Care Service Corporation, a Mutual Legal Reserve Company (HCSC), is the largest customer-owned health insurer in the nation and the fourth largest overall. Operating through our Blue Cross and Blue Shield Plans in Illinois, Montana, New Mexico, Oklahoma and Texas (as well as a variety of affiliates and subsidiaries,) we are expanding access to high-quality, cost-effective health care. We are equipping members with information and tools so they can make the best health care decisions for themselves and their families. HCSC is continuously recognized as an employer committed to community, diversity and inclusion, training and development. HCSC is committed to pioneering the health care space in ways as effective as they are creative. If you are passionate about the impact you want to have through your work, with a desire to apply innovative thinking to new and emerging challenges, we encourage you to learn more about HCSC. Learn about what we stand for, how we work and the difference we’re making in the lives of our 15 million members. Join HCSC and discover what new ways of thinking can mean for you, your community, our customers and our organization. Divisions of Health Care Service Corporation, a Mutual Legal Reserve Company, an Independent Licensee of the Blue Cross and Blue Shield Association.
