At CDW, our purpose is to make technology work so people can do great things.
The Role
Description
At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW.
* Job
* Summary:
* The Senior Business Analyst, Systems and Data Insights role works closely with business leaders, stakeholders and subject matter experts to understand desired business processes, and document application business requirements to best reflect those needs and assist with the implementation of those requirements. This role performs business and functional requirements gathering, takes part in business solution design and systems analysis.
What you will do:
* Collaborate with stakeholders and Services & Solutions process team to clarify, prioritize and validate project requirements and business objectives/goals.
* Derive a detailed understanding of the stated business problem and objectives and work with the stakeholder and technical team toward resolution to achieve the objectives
* Decompose business problems and work with the project team to determine the root cause, provide solution alternatives, and assist in change management activities
* Engage key stakeholders and subject matter experts to capture pain points/issues
* Collect data and perform data analysis to support validation of potential opportunity value
* Implement new or revised processes & prove out the value or effectiveness of proposed solutions
* Perform quantitative & qualitative analysis to help justify the investment necessary to deliver potential solutions.
* Gather and prepare supporting analysis and design documentation from a business perspective
* Take part in system test plans and validate that business goals are accomplished
* Drive alignment of project objectives and solutions to organizational business strategies and objectives
* Serve as an internal consultant for cross-functional collaboration & knowledge sharing
* Build credibility and trust across stakeholder groups.
* Develop strong internal relationships with key stakeholders and subject-matter experts across the organization.
What we expect of you:
* Bachelor's degree and 5 years of experience within finance, data analytics, management consulting, business strategy, or process improvement.
* Work experience in process definition including facilitation, process documentation, and process improvement.
* Technical experience with Certinia.
* Fluency in Agile methodology.
* Facilitate or actively participate in Program Increment (PI) planning, defining features, and mapping dependencies across the Agile Release Train.
* Collaborate with Agile teams and stakeholders in Lean-Agile practices, fostering a culture of continuous improvement and self-organization.
* Own and coordinate the Team or Program Backlog, refining features and stories to align with customer needs and business objectives.
* Coordinate and participate in system demos to showcase incremental value and ensure adherence to quality standards (Built-in Quality).
* Excellent organizational and time management skills.
* Excellent written and verbal and communication skills with the ability to effectively interact with all stakeholders.
* Strong understanding of financial processes & concepts of a services business.
* Critical thinker & creative problem solver.
* Data-driven mindset and approach.
* History of balancing multiple priorities simultaneously with the ability to adapt to the changing needs of the business while meeting deadlines.
* Critical attention to detail & ability to stay focused on repetitive tasks.
* Proficient in Microsoft Office tools, especially Excel.
* Master's Degree, a plus.
* Lean Six Sigma Green Belt, a plus.
* Experience with SAFe Agile, a plus. Pay range: $102,100 - $142,940 depending on experience and skill set Quarterly bonus target of 5% subject to terms and conditions of plan Benefits overview: [https://cdw.benefit-info.com/](https://cdw.benefit-info.com/) Salary ranges may be subject to geographic differentials
* CDW is committed to being an AI-fluent organization
* We're looking for people who bring curiosity, a learner's mindset, and a willingness to engage with ever-evolving technology and tools. We value adopting AI as a partner, openness to experimentation, and a shared interest in learning together on AI. Our goal is to create a culture where AI enhances- not replaces- human creativity and decision-making. You don't need to be an expert today; what matters is your readiness to explore, adapt, and grow with us as we integrate AI responsibly and effectively into our work.Additionally, CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, our goal is to understand your experience, strengths, skills, and qualifications. As an AI forward company, we see AI not just as a tool, but as a catalyst for new ways of thinking, creating, and communicating. We encourage candidates to embrace an AI mindset, one that's curious, adaptive, and ready to explore what's possible. We welcome thoughtful use of AI to expand your perspective and elevate how you share your story, while ensuring your application remains rooted in your own background, judgment, and voice.
* About Us
* CDW is a Fortune 500 technology solutions provider that helps businesses, government, education, and healthcare organizations achieve what's possible through technology. What makes CDW different isn't just what we do- it's how we do it. At CDW we act as one- building trust, speaking candidly, and working together to achieve more. We play to win- focusing on what matters most and delivering for our customers. And we think forward- staying curious, moving fast, and continuously learning. We believe meaningful work happens when people feel supported, heard, and empowered to contribute. That's why we think of ourselves as coworkers, not just employees- working together to solve complex challenges and deliver real impact for our customers and communities. As a full-stack, full-lifecycle technology partner, CDW brings deep expertise, strong relationships, and broad industry knowledge to help turn ideas into outcomes. When you join CDW, you become part of a collaborative environment where your work matters, your growth is supported, and your contributions help shape what's next. Together, we deliver the full promise of what technology can do.
* Together, we Make Amazing Happen.
* CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.
At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It's why we're coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we're headed. We're proud to share our story and Make Amazing Happen at CDW.
* Job
* Summary:
* The Senior Business Analyst, Systems and Data Insights role works closely with business leaders, stakeholders and subject matter experts to understand desired business processes, and document application business requirements to best reflect those needs and assist with the implementation of those requirements. This role performs business and functional requirements gathering, takes part in business solution design and systems analysis.
What you will do:
* Collaborate with stakeholders and Services & Solutions process team to clarify, prioritize and validate project requirements and business objectives/goals.
* Derive a detailed understanding of the stated business problem and objectives and work with the stakeholder and technical team toward resolution to achieve the objectives
* Decompose business problems and work with the project team to determine the root cause, provide solution alternatives, and assist in change management activities
* Engage key stakeholders and subject matter experts to capture pain points/issues
* Collect data and perform data analysis to support validation of potential opportunity value
* Implement new or revised processes & prove out the value or effectiveness of proposed solutions
* Perform quantitative & qualitative analysis to help justify the investment necessary to deliver potential solutions.
* Gather and prepare supporting analysis and design documentation from a business perspective
* Take part in system test plans and validate that business goals are accomplished
* Drive alignment of project objectives and solutions to organizational business strategies and objectives
* Serve as an internal consultant for cross-functional collaboration & knowledge sharing
* Build credibility and trust across stakeholder groups.
* Develop strong internal relationships with key stakeholders and subject-matter experts across the organization.
What we expect of you:
* Bachelor's degree and 5 years of experience within finance, data analytics, management consulting, business strategy, or process improvement.
* Work experience in process definition including facilitation, process documentation, and process improvement.
* Technical experience with Certinia.
* Fluency in Agile methodology.
* Facilitate or actively participate in Program Increment (PI) planning, defining features, and mapping dependencies across the Agile Release Train.
* Collaborate with Agile teams and stakeholders in Lean-Agile practices, fostering a culture of continuous improvement and self-organization.
* Own and coordinate the Team or Program Backlog, refining features and stories to align with customer needs and business objectives.
* Coordinate and participate in system demos to showcase incremental value and ensure adherence to quality standards (Built-in Quality).
* Excellent organizational and time management skills.
* Excellent written and verbal and communication skills with the ability to effectively interact with all stakeholders.
* Strong understanding of financial processes & concepts of a services business.
* Critical thinker & creative problem solver.
* Data-driven mindset and approach.
* History of balancing multiple priorities simultaneously with the ability to adapt to the changing needs of the business while meeting deadlines.
* Critical attention to detail & ability to stay focused on repetitive tasks.
* Proficient in Microsoft Office tools, especially Excel.
* Master's Degree, a plus.
* Lean Six Sigma Green Belt, a plus.
* Experience with SAFe Agile, a plus. Pay range: $102,100 - $142,940 depending on experience and skill set Quarterly bonus target of 5% subject to terms and conditions of plan Benefits overview: [https://cdw.benefit-info.com/](https://cdw.benefit-info.com/) Salary ranges may be subject to geographic differentials
* CDW is committed to being an AI-fluent organization
* We're looking for people who bring curiosity, a learner's mindset, and a willingness to engage with ever-evolving technology and tools. We value adopting AI as a partner, openness to experimentation, and a shared interest in learning together on AI. Our goal is to create a culture where AI enhances- not replaces- human creativity and decision-making. You don't need to be an expert today; what matters is your readiness to explore, adapt, and grow with us as we integrate AI responsibly and effectively into our work.Additionally, CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, our goal is to understand your experience, strengths, skills, and qualifications. As an AI forward company, we see AI not just as a tool, but as a catalyst for new ways of thinking, creating, and communicating. We encourage candidates to embrace an AI mindset, one that's curious, adaptive, and ready to explore what's possible. We welcome thoughtful use of AI to expand your perspective and elevate how you share your story, while ensuring your application remains rooted in your own background, judgment, and voice.
* About Us
* CDW is a Fortune 500 technology solutions provider that helps businesses, government, education, and healthcare organizations achieve what's possible through technology. What makes CDW different isn't just what we do- it's how we do it. At CDW we act as one- building trust, speaking candidly, and working together to achieve more. We play to win- focusing on what matters most and delivering for our customers. And we think forward- staying curious, moving fast, and continuously learning. We believe meaningful work happens when people feel supported, heard, and empowered to contribute. That's why we think of ourselves as coworkers, not just employees- working together to solve complex challenges and deliver real impact for our customers and communities. As a full-stack, full-lifecycle technology partner, CDW brings deep expertise, strong relationships, and broad industry knowledge to help turn ideas into outcomes. When you join CDW, you become part of a collaborative environment where your work matters, your growth is supported, and your contributions help shape what's next. Together, we deliver the full promise of what technology can do.
* Together, we Make Amazing Happen.
* CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.
What the Team is Saying
Phil
Practice Vice President
Mason
Sales Intern
Kevin Denison
Director, Strategic Initiatives — U.S. Commercial
Christine A. Leahy
Chair and Chief Executive Officer
CDW Compensation & Benefits Highlights
How does CDW ensure its pay and bonus plans are competitive?
CDW supports competitive pay and bonus plans through a broad total rewards approach that combines performance-focused compensation, strong benefits, long-term financial support, and the stability of a large established company.
- Total rewards philosophy: CDW’s compensation approach is built around more than base salary alone. Its ESG report says the company uses competitive compensation and performance-focused pay practices designed to reward excellence and support coworkers’ professional and financial growth. That philosophy is reinforced by a broader total rewards package that supports physical, emotional, financial, and social wellbeing.
- Performance-based pay and incentives: CDW explicitly describes its pay practices as performance-focused, indicating that compensation is designed to recognize strong individual contribution and results. Employee feedback also points to meaningful earning potential in some roles, along with merit increases and incentive opportunities, especially in performance-driven functions.
- Structured compensation components and financial support: CDW strengthens compensation competitiveness through multiple financial programs beyond salary. These include a 401(k), employee stock purchase plan, life insurance, disability coverage, accident-related insurance, and charitable gift matching. Together, these programs help support both short-term financial needs and longer-term financial security. CDW also connects compensation to career growth through its Global Career Framework, which helps employees see how advancement and future opportunities fit into the broader organization.
- Benefits as part of total compensation: Benefits are a major part of CDW’s competitive rewards story. The company offers healthcare, parental leave, adoption support, wellbeing resources, commuter benefits, legal assistance, and tuition reimbursement, among other offerings. Its ESG report also notes that in 2023 CDW made additional investments by reducing the benefits waiting period for new hires and increasing paid leave for primary parental caregivers and bereavement. Employees frequently mention benefits, PTO, flexibility, and job stability as strengths of the company’s overall package.
- Scale and stability: CDW’s size and market position also reinforce its ability to offer competitive rewards. As a Fortune 500 and S&P 500 company with about $21 billion in annual net sales and ~15,100 coworkers, CDW has the scale to provide broad benefits, structured pay programs, and long-term stability.
- External signals: Employee feedback points to several strengths in CDW’s rewards package, including mentions of generous compensation, strong benefits, stock options, merit increases, and financial stability. While compensation experiences can vary by role, reviews consistently suggest that benefits and overall package strength are important parts of CDW’s employer value proposition.
Bottom line: CDW supports competitive pay through a well-rounded total rewards model that combines performance-focused compensation, strong benefits, financial protection, and long-term career stability. It is especially well positioned for employees who value comprehensive benefits, growth opportunities, and the backing of a large, established technology company.
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The Company
What We Do
CDW Corporation is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. For more information about CDW, please visit www.CDW.com. Our broad array of products and services range from hardware and software to integrated IT solutions such as security, cloud, hybrid infrastructure and digital experience.
Why Work With Us
Trust, connection and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed.
Gallery
CDW Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
CDW is committed to offering a high quality, flexible work experience centered around connection, collaboration, and coworker well-being. Our flexible hybrid approach enables coworkers to get the best of working from home and being together.
Typical time on-site:
Not Specified
