Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
Brown & Brown is seeking an SR Benefits Account Manager to join our growing team in Houston, TX!
This role is responsible for building and maintaining strong client relationships while supporting the delivery of high-quality service across an assigned book of Employee Benefits accounts. You will serve as a key point of contact for clients, support renewals and ongoing service needs, and partner closely with Producers and internal teammates.
How You Will Contribute:
Serve as a primary or shared point of contact for assigned employee benefits clients.
Support and lead renewals, including data gathering, marketing coordination, and client deliverables.
Partner with Producers to support client strategy, retention, and growth initiatives.
Coordinate plan design, funding analysis, vendor selection, and contribution modeling as appropriate for the role level.
Assist with self-funded, level-funded, and fully insured arrangements (experience dependent).
Collaborate with Account Managers, Analysts, and other teammates to deliver consistent service.
Ensure accurate documentation, compliance support, and adherence to service standards.
Participate in client meetings, renewal presentations, and enrollment activities.
Contribute to a collaborative, team-oriented culture through knowledge sharing and support.
Skills & Experience to be Successful:
Experience in Employee Benefits within a brokerage is preferred.
Background in client service, renewals, or account management.
Comfort working with clients and internal partners.
Interest in growing responsibility and expanding benefits expertise.
Strong communication, organization, and problem-solving skills.
Exposure to funding strategies, analytics, or vendor management is a plus (not required for all levels).
Teammate Benefits & Total Well-Being
We go beyond standard benefits, focusing on the total well-being of our teammates, including:
- Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
- Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
- Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
- Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.
Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.
Recruiting Vendor Disclosure Statement
Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies ("Recruiting Vendors"). Recruiting Vendors must have a valid written agreement and received prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page.
The Power To Be Yourself
As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.
Skills Required
- Experience in client service, renewals, or account management
- Strong communication, organization, and problem-solving skills
- Comfort working with clients and internal partners
- Experience in Employee Benefits within a brokerage
- Interest in growing responsibility and expanding benefits expertise
- Exposure to funding strategies, analytics, or vendor management
Brown & Brown Insurance Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Brown & Brown Insurance and has not been reviewed or approved by Brown & Brown Insurance.
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Healthcare Strength — Healthcare offerings are broad, spanning medical/Rx, dental, vision, life, disability, and added programs alongside Lyra access with up to eight no‑cost coaching or therapy sessions for teammates and covered dependents. Breadth extends to fertility/adoption solutions, second‑opinion services, diabetes care, and Medicare advocacy.
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Retirement Support — The 401(k) program includes an employer match up to 4% (100% of the first 3% plus 50% of the next 2%) with immediate vesting. Savings support is positioned as a core element of the total‑rewards package.
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Equity Value & Accessibility — An Employee Stock Purchase Plan is available, and the company emphasizes an ownership mindset with a large share of teammates as shareholders. This creates accessible equity participation alongside retirement savings.
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What We Do
Brown & Brown Insurance provides risk management solutions to help protect what our customers value most. Our four business segments offer insurance products and services to businesses and individuals. Our culture is built on integrity, innovation, superior capabilities, and discipline. We view insurance differently and use our experience, carrier relationships, and principled customer focus to deliver first-class service and solutions. Becoming a Brown & Brown teammate introduces you to a career with virtually unlimited possibilities. We think of ourselves as a team, so we have teammates—not employees. We strive to attract people who are competitive, driven, and disciplined. Our unique company culture of meritocracy rewards self-starters and those committed to doing what is best for our customers. We are proud to be certified as a Great Place to Work ®. Brown & Brown has demonstrated a Culture of Caring through dedication to the people and communities we serve. With more than 11,000 teammates in over 300 locations across the US, Canada, Ireland, the UK, Bermuda, and the Cayman Islands, we actively support numerous organizations in the local communities in which we live, work, and play. With a long-standing history of proven success, Brown & Brown is one of the insurance industry’s most powerful and influential leaders, ranked as the fifth-largest brokerage in the US and sixth in the world. You can find us on the NYSE as BRO.
