Sutherland is seeking an organized and goal-oriented person to join us as an Sr. Associate - Network Administration. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!
Job DescriptionStrong experience in various Cisco network devices (Routers, switches)
Installation , configuration, and very strong troubleshooting experience in Cisco devices
Monitor performance and ensure system availability and reliability
Should be willing to work on shifts (both day and night) and should be ready to work in a team.
Provide Level- 2 support and troubleshooting to resolve issues within SLA.
Liaise with vendors and other IT personnel for problem resolution
QualificationsHands experience on - IOS up-gradation, password breaking of Router & Switches, knowledge Routing protocol in BGP
Switching - VLAN, VTP, STP, inter VLAN routing, HSRP, stacking.
Bachelor’s degree with CCNA and 5 Yrs experience or CCNP with more than 3 years’ experience
Skills Required
- Hands-on experience with Cisco routers and switches
- Installation, configuration, and troubleshooting experience with Cisco devices
- Hands-on experience with IOS upgrades and router and switch password recovery
- Knowledge of BGP routing protocol
- Knowledge of VLAN, VTP, STP, inter-VLAN routing, HSRP, and stacking
- Bachelor's degree and CCNA certification with 5 years of experience, or CCNP certification with more than 3 years of experience
- Willingness to work day and night shifts
- Ability to work in a team
Sutherland Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sutherland and has not been reviewed or approved by Sutherland.
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Flexible Benefits — Flexible scheduling and work-from-home arrangements are offered on certain programs, supported by remote-work infrastructure and virtual IT support. Program-specific flexibility is emphasized for “Sutherland Anywhere” roles.
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Leave & Time Off Breadth — Paid time off and paid training are positioned as standard elements, with some materials also highlighting flexible vacation days. Core leave features are presented as part of the baseline package.
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Strong & Reliable Incentives — Performance incentives, bonuses, and commissions are available on selected programs to supplement base pay. Goal-linked earnings opportunities are described for certain functions.
Sutherland Insights
What We Do
We make digital ?????™ by combining human-centered design with real-time Analytics, AI, Cognitive Technology & Automation to create exceptionally engineered Brand Experiences! Sutherland is an experience-led digital transformation company. Our mission is to deliver exceptionally engineered experiences for customers and employees today, that continue to delight tomorrow. For over 35 years, we have cared for our customers’ customers, delivering measurable results and accelerating growth. Our proprietary, AI-based products and platforms are built using robust IP and automation. We are a team of global professionals, operationally effective, culturally meshed, and committed to our clients and to one another. We call it One Sutherland. #MakeDigitalHuman
