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Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com
Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!
Position Summary
The Sr. Associate, Human Resources, serves as a key partner supporting a broad range of human resources and talent acquisition activities. This role is responsible for coordinating onboarding, recruitment administration, compliance processes, employee transactions, and HR operational support while partnering with leaders and employees across the organization. The incumbent applies strong HR knowledge, sound judgment, and analytical skills to resolve issues, improve processes, and ensure an exceptional employee experience.
This position serves as a trusted resource for employees, hiring managers, and HR partners, providing support across the employee lifecycle while ensuring compliance with company policies and regulatory requirements. The role may act as a subject matter expert and mentor to junior team members and is recognized as a knowledgeable resource within the department.
This is a hybrid role, based at our Buffalo, NY, office and is required to be onsite 3 days/week.
- Coordinate nationwide onboarding activities to ensure a seamless new hire experience for the US Channel business.
- Prepare and distribute new hire communications, including orientation details, company information, and onboarding requirements.
- Maintain orientation rosters and partner with training teams to coordinate onboarding schedules.
- Support internship recruiting initiatives and coordinate onsite internship activities and engagement programs.
- Promote and administer employee referral programs to support talent attraction efforts.
- Conduct and monitor pre-employment background checks and ensure timely resolution of any issues.
- Manage I-9 completion and reverification processes, ensuring compliance with federal regulations.
- Maintain accurate employee records and ensure compliance with HR policies, procedures, and regulatory requirements.
- Assist with audits, reporting requirements, and documentation requests.
HR Systems & Data Management
- Utilize Workday to track candidate and employee activity, generate reports, and streamline workflows.
- Maintain the accuracy and integrity of HR data and personnel records.
- Support system testing, reporting enhancements, and continuous improvement initiatives.
Employee & Business Support
- Serve as a resource for employees and managers regarding HR policies, processes, and programs.
- Partner with business leaders to address day-to-day HR needs and support organizational objectives.
- Provide administrative and operational support across multiple HR functions.
- Support employee engagement initiatives and HR communication efforts.
- Maintain confidentiality and discretion when handling sensitive employee information.
Team Collaboration & Leadership
- Serve as a subject matter resource for HR processes, systems, and recruiting operations.
- Crosstrain and provide backup support for unemployment claims administration and HR analytics activities.
- Assist in developing and improving HR procedures, workflows, and systems.
- Act as a lead, mentor, or trainer for less experienced team members as needed.
- Contribute to HR and talent acquisition projects that enhance organizational effectiveness and employee experience.
QualificationsEducation & Experience
- Associate degree or equivalent experience with a minimum of five (5) years of HR, recruiting, or related functional experience; OR
- High school diploma or equivalent with a minimum of eight (8) years of related experience, including four (4) years of position-specific experience.
Preferred Qualifications
- Experience supporting recruiting, onboarding, or HR operations in a corporate environment.
- Experience using Workday or similar HRIS and applicant tracking systems.
- Knowledge of employment laws, compliance requirements, and HR best practices.
- Experience with EEO, AAP, I-9, and background screening processes.
Knowledge, Skills & Abilities
- Strong knowledge of HR operations, recruitment administration, onboarding, compliance, and employee support.
- Advanced organizational skills with exceptional attention to detail and accuracy.
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
- Strong analytical and problem-solving skills with the ability to make sound recommendations.
- Excellent verbal and written communication skills.
- Proven ability to build partnerships and work effectively across all levels of the organization.
- Strong customer service orientation and commitment to providing a positive employee experience.
- Ability to maintain confidentiality and exercise discretion when handling sensitive information.
- Proficiency with Microsoft Office applications and HR technology platforms.
What You Bring to the Role
- Recognized skilled specialist in the HR field with broad functional expertise.
- Ability to work independently on complex assignments requiring judgment, initiative, and problem-solving.
- Demonstrated capability to identify process improvements and implement more effective ways of working.
- Strong collaboration skills with the ability to influence and support leaders and employees across multiple business functions.
- Serves as a trusted resource and knowledge base within the HR organization.
#LI-AH1
The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidate’s primary work location, pay grade, and variable compensation plan. Individual base pay within each range depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range.
At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance. U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.
This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all these duties.
Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check.
Ingram Micro Inc. is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.
Skills Required
- Associate degree or equivalent experience with a minimum of five (5) years of HR, recruiting, or related functional experience OR High school diploma with minimum eight (8) years related experience including four (4) years position-specific experience.
- Experience coordinating onboarding, recruitment administration, and HR operations.
- Experience conducting and managing pre-employment background checks and I-9 completion/reverification.
- Proficiency with Microsoft Office applications.
- Ability to maintain confidentiality and exercise discretion handling sensitive employee information.
- Experience using Workday or similar HRIS and applicant tracking systems.
- Knowledge of employment laws, compliance requirements, and HR best practices (EEO, AAP, I-9 processes).
- Experience supporting internship programs, employee referral programs, or campus recruiting initiatives.
Ingram Micro Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ingram Micro and has not been reviewed or approved by Ingram Micro.
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Strong & Reliable Incentives — Feedback suggests bonus eligibility is common and commission structures can lift total earnings in sales roles. Pay is described as solid and reliably on time in many contexts.
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Healthcare Strength — Feedback suggests the health offering is comprehensive, with multiple medical options including a copay-only plan and an HSA plan with employer funding. Wellness programs, pharmacy support, and an EAP reinforce the package.
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Retirement Support — Feedback suggests retirement support includes a 401(k) with company match and automatic savings features. This provides a structured foundation for long-term savings.
Ingram Micro Insights
What We Do
Ingram Micro helps businesses Realize the Promise of Technology™. It delivers a full spectrum of global technology and supply chain services to businesses around the world. Deep expertise in technology solutions, mobility, cloud, and supply chain solutions enables its business partners to operate efficiently and successfully in the markets they serve. Unrivaled agility, deep market insights and the trust and dependability that come from decades of proven relationships, set Ingram Micro apart and ahead.
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