Sr. Associate - CSR Services

About Give Grants  

Give Grants enables large Indian corporations and foundations to deliver maximum social impact.  Using a combination of consulting services, operations support and technology platforms, we work with 100+ companies and grantmakers to make their giving journey convenient, compliant and the  most impactful it can be. We are a part of Give, India’s largest philanthropic platform. Find out more  about us at give.do/givegrants 

About the role 

The CSR Services team is the primary owner of all client relationships (companies / corporate foundations / philanthropic foundations) and is responsible for overall client delight. Our service offerings include strategy and program design, partner identification, KPI mapping, on-ground monitoring and evaluation, and overall impact portfolio management. We also support clients in effectively using our CSR management tech platform. 

As a Senior Associate in this team, you will be working with the clients and will be required to understand the day-to-day operational tasks pertaining to the overall deliverables for the various stakeholders. This role will also require a good understanding and appreciation of the CSR / impact ecosystem and applicable standards / laws. At Give Grants, we believe in deriving client value through data-driven insights and the CSR Services team members also require developing a fair understanding of our tech products. 

Responsibilities 

1) Program identification and delivery  

• Understand client's CSR vision and co-develop action roadmap aligned to their CSR goals
  
• Deliver high-quality reports / insights / updates to clients by regularly engaging with NGO  partners and internal teams at Give Grants 
  
• Keep up with the updates in the CSR ecosystem and social development space to ably guide the clients 
  

2) Strategic Consulting 

• Help clients to design / restructure programs and program indicators in line with their intent to deliver real, measurable, sustainable impact 
  
• Analyse data from multiple sources including the technology platform and derive actionable insights for all stakeholders of the CSR programs. Share data-backed insights with the clients regarding their programs. 
  
• Undertake secondary research of the CSR / impact landscape / peer research to provide insights and trends to the clients. 
  
• Develop depth of knowledge and expertise within specific sub-verticals of the development landscape.
  

3) Stakeholder Management 

• Maintain close coordination with the clients and their partners for timely delivery of services as per the agreed scope of work  
  
• Timely raising of internal requests to ensure that the overall project plan and objectives are met. 
  
• Develop an understanding of our tech products, to provide appropriate guidance to client teams.
  
• Actively contribute to pre-sales efforts by supporting the development of high-quality collateral and proposals. 
  
• Contribute to ongoing development of thought leadership content through creation of reports,  articles, podcasts, and other knowledge products.
  

Required skills and expertise 

At Give, we believe in learning through doing. We are looking for self-starters who are willing to learn fast and work towards building an excellent customer-centric experience while providing them with quality support and guidance.  

• Graduate/post-graduate from top-tier institutes with strong academic background. An academic background in economics / development studies / sociology / social work and other allied streams will be a positive but is not essential. 
  
• Experience: 3-5 years preferably with exposure to CSR / development space or equivalent consulting experience.  
  
• Domain knowledge of CSR rules and understanding of the CSR ecosystem in India is essential.
  
• Knowledge in areas of national priority such as skilling, women empowerment, MCH, climate change will be a strong positive
  
• Strong analytical skills, excellent communication, storytelling and presentation skills, backed by  strong verbal and written communication along with keen attention to detail
  
• Technical Skills: Strong Microsoft PowerPoint, Excel, Word. Strong data analysis capabilities. Ability to work with the Google suite of products (Slides, Sheets, Docs)
  
• Soft Skills: Client communication, project management, relationship building, stakeholder  management and client influencing 
  
• Proven ability to work independently and collaboratively in a dynamic environment with a strong commitment to ethical practices, social justice, and advancing positive social outcomes. 
  
• A bias toward action, ability to manage multiple projects and priorities to deliver on tight  deadlines