Role: Lead Technical Support
Location: Bangalore
Full/ Part-time: Full time
About Carrier
Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, life-saving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the centre of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier.
About the role: Customer Engineering – Automation & Problem Management Specialist
Job Responsibilities:
Ability to Discovery, Design and Deployment of Automation packages
Ability to understand the requirements from various functions and provide solutions.
Analytical skill to identify root cause of the issue and provide solution.
Study existing controls systems and BMS systems and prepare engineering design note.
Propose controls & operations enhancements and solution documentation
Lead technically for Integration of Controllers to Central Supervisory Systems – Design, Plan, Execute.
Technical Interfacing with Customer and Internal Stakeholders
Carry out pilots and manage implementations
Prepare advisory reports for improvement and enhancement opportunities
Troubleshoot customer problems and propose short-term and long-term solutions
Prepare / evaluate controls programs & logics and simulate to ensure SOPs are achieved
Remote Commissioning Design and Execution
Assist product management during release (UAT) and post release stages
Continuous Retro Commissioning Design and Execution.
Monitor the various Projects (KPI/KRA) during all phases (Initiation, Planning, monitoring/execution, closure) to ensure the desired Output/outcome.
Set-up Proof of Concept for buildings
Requirements:
4 – 8 years’ experience.
Bachelor’s degree in engineering/technology (B.E/B.Tech) in related field.
Should have exposure to Field HVAC assets and operational knowledge.
Programming/commissioning knowledge with Reliable Controls and other control systems
Knowledge to Develop / Deploy / modify the BMS / Controls Logic sets for AHUs, Chiller Sequence (high level), RTUs etc. and knowledge Electrical assets.
Integration and troubleshooting expertise in various BMS components
Problem solving and Analytical skills.
In-depth understanding of Building Equipment
Ability to conduct the training sessions through training academy.
Good to have skills on Microsoft Office tools
Good verbal and written Communication skills
Benefits
We offer a competitive total rewards package that may include other benefits and well‑being programs. Offerings vary by role and location and are designed to support employees’ health, security, and success.
Equal Treatment and Non-Discrimination
Carrier is committed to equal treatment and non-discrimination principles. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or disability, or any other applicable protected class.
If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at [email protected] will make every effort to meet your needs in accordance with applicable laws.
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Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
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Skills Required
- 4–8 years of professional experience
- Bachelor’s degree in engineering or technology, such as B.E. or B.Tech, in a related field
- Exposure to field HVAC assets and operational knowledge
- Programming and commissioning knowledge with Reliable Controls and other control systems
- Knowledge of developing, deploying, and modifying BMS and controls logic for AHUs, chiller sequences, and RTUs
- Knowledge of electrical assets
- Integration and troubleshooting expertise across various BMS components
- Problem-solving and analytical skills
- In-depth understanding of building equipment
- Ability to conduct training sessions through a training academy
- Proficiency with Microsoft Office tools
- Good verbal and written communication skills
Carrier Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Carrier and has not been reviewed or approved by Carrier.
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Leave & Time Off Breadth — Paid time off is described as generous with the option to purchase additional days, and policies scale with tenure. This breadth helps offset base-pay concerns for some roles.
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Parental & Family Support — Paid parental leave covers birth, adoption, and bonding with structured programs for primary caregivers. Coverage spans various family situations, enhancing overall support.
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Retirement Support — Retirement offerings include a 401(k) with a Lifetime Income Strategy focused on converting savings to income. This structure emphasizes long-term financial planning.
Carrier Insights
What We Do
As the leading global provider of healthy, safe and sustainable building and cold chain solutions, Carrier Global Corporation is committed to making the world safer, sustainable and more comfortable for generations to come. From the beginning, we’ve led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do. For more information, visit www.Corporate.Carrier.com.
