J.P. Morgan’s Commercial & Investment Bank (CIB) is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
CIB Business Support Management is a dedicated, specialized support function leveraged by the CIB to streamline internal operations, strengthen controls, reduce bureaucracy, and facilitate partnerships with various subject matter expert organizations (e.g., Technology, Real Estate, HR, etc.)
As a Senior Admin Analyst in Deal Concierge Team within Business Support Management, you will deliver executive hybrid support, manage projects, and drive operational excellence in a dynamic business environment. In this capacity, you will be providing comprehensive support to the deals team and global partners driving operational success. You will manage administrative and operational tasks during transaction high intensity period and time-sensitive deal activity process, working in close concert with the deal teams for a well-coordinated execution of tasks.
Job responsibilities:
- Deliver comprehensive executive and administrative support to deal teams throughout the life of sell-side transactions for all non-licensed activities
- Oversee local control and reporting activities for assigned line of business
- Align executive assistant support with business priorities and drive operational improvements with use of technology for enhanced efficiency (LLM, Copilot, MS teams etc.)
- Govern core business processes, ensuring compliance with key policies and practices
- Build and maintain strong client relationships, delivering consistent support
- Collaborate with other functional groups to ensure consistent service delivery
- Partner with senior leaders to gather feedback and support administrative needs
- Advocate for administrative staff, driving talent and career management for the pod
Collaborate with deal teams and global partners to utilize AI for data analysis, reporting, and process optimization, ensuring well-coordinated execution of tasks
Required qualifications, capabilities, and skills:
- Minimum 5-year experience in executive administrative support or operational management
Exceptional partnership and interpersonal skills for influencing and building relationships
- Proactive mindset in adopting emerging AI solutions for process efficiency, ensuring compliance, and risk mitigation in a dynamic business environment
Strong written and verbal communication skills across multiple audiences
Ability to make independent decisions and work with minimal supervision
Ability to manage multiple tasks and adapt to changing priorities
- Strong control orientation with a focus on compliance, risk mitigation, and a commitment to quality and attention to detail
- Proficiency in Microsoft Office Suite and ability to learn new technologies
- Self-starter with proactive mindset and ownership of agenda
- Willingness to work during core US hours
Preferred qualifications, capabilities, and skills:
- Experience providing administrative support within a financial firm or finance or operations background
- Experience promoting operational efficiency and process improvements
- Familiarity with global business environments and cross-functional collaboration
- Strong client relationship management skills
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Skills Required
- Minimum 5 years experience in executive administrative support or operational management
- Exceptional partnership and interpersonal skills for influencing and building relationships
- Proactive mindset in adopting emerging AI solutions for process efficiency, ensuring compliance, and risk mitigation
- Strong written and verbal communication skills across multiple audiences
- Ability to make independent decisions and work with minimal supervision
- Ability to manage multiple tasks and adapt to changing priorities
- Strong control orientation with focus on compliance, risk mitigation, quality and attention to detail
- Proficiency in Microsoft Office Suite and ability to learn new technologies
- Self-starter with proactive mindset and ownership of agenda
- Willingness to work during core US hours
- Experience providing administrative support within a financial firm or finance or operations background
- Experience promoting operational efficiency and process improvements
- Familiarity with global business environments and cross-functional collaboration
- Strong client relationship management skills
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental health coverage are comprehensive, with on-site clinics, preventive care, and specialized supports such as maternity nurse guidance and fertility treatments. Wellness activities can help offset copays and out-of-pocket costs, reinforcing the perceived strength of health benefits.
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Retirement Support — A 401(k) with dollar-for-dollar matching and additional automatic pay credits reflect strong employer-backed retirement savings. An employee stock purchase plan and related financial programs further bolster long-term financial support.
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Leave & Time Off Breadth — Paid time off, sick time, holidays, and generous parental leave are provided alongside family medical leave and adoption/fertility assistance. Additional programs like caregiver support and volunteer time off expand the breadth of time-away options.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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