Sr. Application Hub Specialist

Posted 6 Hours Ago
Be an Early Applicant
Shanghai, Shanghai Municipality, Shanghai, CHN
In-Office
Senior level
Healthtech • Biotech • Pharmaceutical
The Role
Lead and support system and data management projects, define business requirements, improve processes and SLAs, provide daily data consulting and user training, and ensure data accuracy for operational reporting.
Summary Generated by Built In

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

Main  Tasks & Responsibilities主要工作职责 :

1.        Coordinates or participate in cross function projects, provide business expertise to fulfill the process optimization, identifies the gaps in business system to meet he business requirements and improve process efficiency
 

2.        Support global/region  system and data management project implementation

3.        Define business needs, develop the proposal to meet the requirements

4.        Target on continuous improvement to SLA KPI for operation effectiveness

5.        Business acumen ability and focus on creative thinking and team work.
 

6.        Daily system and data consulting support to ensure data accuracy and integrity in operation activities and analysis report.

7.        Periodically provide user training for key user(s)

Education& Qualifications:

Bachelor Degree in Appropriate discipline 

Proficiency in both spoken and written English 

Good command of MS office software application 

Experience:

A minimum of 5 years’ related working experience

Professional Capabilities/Skills:  

Good data acumen, and preferably data analytics and mining tools 

Strong analytical and problem solving skills with the ability to effectively resolve issues of a complex nature. 

Planning & Organizing Capability

Customer Orientation & Relationship Management

Integrity and team work are core values 

Meticulous attention to detail

 

 

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.


Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.

Skills Required

  • Bachelor Degree in Appropriate discipline
  • Proficiency in both spoken and written English
  • Good command of MS Office software applications
  • Minimum of 5 years related working experience
  • Good data acumen
  • Experience with data analytics and mining tools
  • Strong analytical and problem solving skills
  • Planning and organizing capability
  • Customer orientation and relationship management
  • Integrity, teamwork, and meticulous attention to detail

Roche Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Roche and has not been reviewed or approved by Roche.

  • Retirement Support U.S. materials describe a 401(k) with both matching and an additional company contribution, supported by formal plan documents and true‑up features. This structure is positioned as a standout element of the total package, particularly at Genentech.
  • Leave & Time Off Breadth Time‑off provisions include substantial vacation, a year‑end shutdown, and a paid six‑week sabbatical after six years. These elements indicate a recharge‑oriented approach within the U.S. offering.
  • Healthcare Strength Company materials emphasize comprehensive medical, dental, vision, and mental‑health resources alongside well‑being programs. Benefits pages consistently highlight breadth across core health coverage elements.

Roche Insights

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The Company
Provincia de Buenos Aires
93,797 Employees
Year Founded: 1896

What We Do

Roche is a global pioneer in pharmaceuticals and diagnostics focused on advancing science to improve people’s lives. The combined strengths of pharmaceuticals and diagnostics under one roof have made Roche the leader in personalised healthcare – a strategy that aims to fit the right treatment to each patient in the best way possible. Roche is the world’s largest biotech company, with truly differentiated medicines in oncology, immunology, infectious diseases, ophthalmology and diseases of the central nervous system. Roche is also the world leader in in vitro diagnostics and tissue-based cancer diagnostics, and a frontrunner in diabetes management. Founded in 1896, Roche continues to search for better ways to prevent, diagnose and treat diseases and make a sustainable contribution to society. The company also aims to improve patient access to medical innovations by working with all relevant stakeholders. Thirty medicines developed by Roche are included in the World Health Organization Model Lists of Essential Medicines, among them life-saving antibiotics, antimalarials and cancer medicines. Roche has been recognised as the Group Leader in sustainability within the Pharmaceuticals, Biotechnology & Life Sciences Industry ten years in a row by the Dow Jones Sustainability Indices (DJSI).

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