National Interstate is a member of Great American Insurance Group. As one of the leading commercial transportation insurers in the nation, we offer risk financing solutions in all 50 states tailored to meet the needs of a wide variety of transportation classes. Our offerings include traditional insurance and innovative alternative risk transfer (ART) programs, including more than a dozen group captive programs catering to niche wheels markets. We are proud to be a multiple Northcoast 99 winner and Cleveland Plain Dealer Top Workplace in Northeast Ohio. It is because of our talented and dedicated team that we are able to live out our company values of integrity, transparency, fairness, accountability, empowerment and collaboration with each transaction we make. If you are ready to join an engaging and driven team such as ours, we would love to hear from you!
At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.
This position is not eligible for employment visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship.Since 1989, National Interstate has specialized in serving the insurance needs of the wheels-based transportation industry. Our steadfast focus on developing niche expertise in product design, loss control and claim services has made National Interstate one of the most respected names in commercial transportation insurance today. (https://natl.com/)National Interstate is looking for a Senior Application Engineer to join their team. This individual will either work hybrid from the Richfield, OH office 2 days per week or work fully remote from the USA, if not local to the office.National Interstate’s culture is built on connection, shared learning, and strong relationships. To support this, employees in this role are expected to be on-site a minimum of two days a week, with the potential to work three days remotely. Core in‑office days are Tuesday and Wednesday but will be determined by business needs.Essential Job Functions and Responsibilities- Designs, programs, builds, and deploys software applications and systems that support various business and insurance processes.
- Drives the implementation of new features and functionalities based on business requirements, enhancing the overall user experience. Ensures seamless integration of new applications with existing systems, minimizing disruptions to business operations.
- Supports software testing, deployment, maintenance, and evolution activities by correcting programming errors, responding to scope changes, and coding software enhancements
- Develops technical specifications based on conceptual design and stated business requirements.
- Collaborates with cross-functional teams to design and implement integration solutions that enhance data flow and system interoperability.
- Monitors and optimizes application performance, identifying and resolving any issues that may impact system efficiency. Conducts regular performance assessments and implements improvements to ensure applications run smoothly and efficiently.
- Provides technical support to end-users, addressing and resolving application-related issues in a timely manner.
- Develops and maintains documentation for troubleshooting procedures and best practices.
- Collaborates with business analysts, project managers, and other stakeholders to understand business needs and translate them into technical requirements. Provides regular updates on project status and progress.
- Proactively identifies opportunities for process improvements and implements solutions that enhance overall system performance.
- Performs other duties as assigned.
Company:
NIIC National Interstate Insurance Company
Salary Range:
Benefits:
We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.
Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at http://www.gaig.com/careers.
*Excludes seasonal employees and interns.
Skills Required
- Bachelor's degree in Information Technology, Computer Science, Software Engineering, or related field
- Minimum of 6 years of experience in software engineering and/or application engineering
- Advanced proficiency in multiple programming languages
- Advanced experience with cloud platforms
- Experience with modern development frameworks
- Extensive experience working in Agile/Scrum environments
- Strong understanding of machine learning concepts and their software engineering implications
- Experience with .NET / C#
- Experience with SQL
- Full stack development experience
- Test automation experience
- Strong analytical and problem-solving skills; ability to troubleshoot complex software issues
- Ability to develop technical specifications and integration solutions
What We Do
Vanliner Insurance Company is a premier provider of insurance products and services tailored to meet the unique needs of the moving and storage industry. Our mission since day one has been to provide first-class insurance products and unparalleled customer service to all of our customers. At Vanliner, a subsidiary of National Interstate Insurance Company, our success is supported by our A.M Best “A+” (Superior) rating (affirmed December 3, 2021). In addition, Vanliner is the proud recipient of the 2011 Summit Award, presented annually by the American Moving & Storage Association (AMSA) to an outstanding industry supplier
