CNX

Sr Analyst, WFM Planning

Posted Yesterday

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San Jose, San José, CRI

In-Office

Senior level

Energy

The Role

Senior Workforce Management analyst responsible for forecasting demand, capacity planning, staff scheduling, analyzing contact center performance metrics, and collaborating with operations to optimize staffing and service levels.

Summary Generated by Built In

Job Title:

Sr Analyst, WFM Planning

Job Description

Location:

CRI San Jose - Jacks

Language Requirements:

Time Type:

Full time

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The Company

HQ: Canonsburg, PA

843 Employees

Year Founded: 1864

What We Do

CNX Resources Corporation (NYSE: CNX) is the premier natural gas development, midstream, and technology company in Appalachia – one of the most energy abundant regions in the world. We believe in an Appalachia First approach to our work – prioritizing investments and utilizing home-grown resources that truly make a Tangible, Impactful, and Local difference in our regional communities first, and then far beyond. Over the past 150+ years, our 100% local workforce has produced low cost and low emission natural gas to help meet the world’s growing energy demand and catalyze environmental progress. Learn more about our company at CNX.com. Or, to view stories on our vision, innovations and actions, visit PositiveEnergyHub.com