Johnson Controls
About Johnson ControlsAt Johnson Controls, we create smart, healthy, and sustainable environments where people live, work, learn, and thrive. From enhancing building performance to improving safety and comfort, we deliver meaningful outcomes across industries such as healthcare, education, data centers, and manufacturing. With a global team of 100,000 experts across 150+ countries and over 140 years of innovation, we are the engine behind our customers’ mission.
What You Will DoAs a Supplier Management Senior Analyst within the Agile Center of Excellence (Agile COE), you will play a pivotal role in ensuring that strategic IT suppliers support the organization’s transition from a project-based delivery model to a product-centric, agile operating model.
Your responsibilities will focus on understanding current vendor contracts, guiding contract adaptation for agile teams, and driving supplier performance across Agile value streams. You will:
- Analyze and interpret existing supplier contracts, identifying required adjustments as teams shift to product-focused funding and ways of working.
- Lead contract reconfiguration activities to ensure alignment with agile delivery models, continuous value creation, and evolving team structures.
- Monitor and manage supplier performance, ensuring adherence to service commitments and agile outcomes.
- Establish and maintain governance practices that support transparency, quality, and continuous improvement in supplier engagements.
- Oversee ServiceNow SLA performance, ensuring that services meet expectations within agile delivery cycles.
- Support the Agile COE’s mission by ensuring supplier partnerships evolve in line with agile principles, iterative delivery, and customer-centric value.
To support the Agile COE and ensure high-performing supplier partnerships, you will:
Strengthen Supplier Engagement- Build collaborative relationships with IT suppliers to support agile delivery, innovation, and shared accountability.
- Review current contracts and identify modifications needed for product-based funding, cross-functional product teams, and iterative delivery cadences.
- Partner with Legal and Procurement to update contracting frameworks, including performance metrics, KPIs, and commercial structures that fit agile delivery.
- Evaluate supplier adherence to service levels, agile objectives, and continuous delivery expectations.
- Create and execute remediation plans when performance gaps are identified.
- Monitor SLA performance, ensuring issues are resolved with speed and transparency consistent with agile practices.
- Support contract negotiations to ensure flexibility, measurable outcomes, and shared risk management that aligns with agile delivery models.
- Identify and mitigate financial, operational, legal, and security risks.
- Track contract milestones, agile performance metrics, and supplier commitments across value streams.
- Work closely with Product Owners, Scrum Masters, Legal, Procurement, and Operations teams to ensure supplier support aligns with agile planning and delivery cycles.
- Identify opportunities to streamline supplier spend, improve commercial terms, and enhance long-term value.
- Deliver clear reporting on contract status, supplier performance, SLA compliance, and improvement opportunities to leadership and agile stakeholders.
- Education & Experience:
Bachelor’s degree with 6+ years of experience in supplier management, IT contract oversight, and SLA performance tracking. - Skills & Competencies:
- Strong understanding of supplier governance and performance management.
- Experience adapting or managing contracts within evolving delivery models (agile experience preferred).
- Ability to analyze data to identify trends and drive performance improvements.
- Strong negotiation, stakeholder management, and communication skills.
- Familiarity with procurement processes, contract management tools, and ServiceNow for SLA tracking.
- Collaborative mindset and ability to work effectively within diverse global teams.
- Self-driven, adaptable, and resilient in a fast-paced, evolving environment.
- Experience working with suppliers supporting Agile or Product-based delivery models.
- Exposure to AI & automation tools for supplier analytics and performance management.
- Certifications such as ITIL, Agile-related certifications, or vendor management designations
Johnson Controls Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Johnson Controls and has not been reviewed or approved by Johnson Controls.
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Retirement Support — Retirement support is positioned as a meaningful part of the package through employer 401(k) matching, repeatedly framed as a strong pillar of the overall rewards mix. The matching contribution is described with specific match levels in multiple places, reinforcing perceived value for long-term saving.
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Leave & Time Off Breadth — Time off is presented as comparatively robust, with multiple paid holiday categories, vacation time, and sick time described as generous or “amazing” in places. Paid time off breadth appears to be a consistent contributor to total rewards attractiveness beyond base pay.
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Flexible Benefits — Benefits are described as broad and customizable, spanning standard medical/dental/vision plus optional add-ons like pet insurance, identity protection, and legal support. Tuition reimbursement is repeatedly highlighted as a high-value option supporting professional development.
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What We Do
At Johnson Controls, we transform the environments where people live, work, learn and play. From optimizing building performance to improving safety and enhancing comfort, we drive the outcomes that matter most. Dedicated to protecting the environment, we deliver our promise in industries such as healthcare, education, data centers and manufacturing. With a global team of 100,000 experts in more than 150 countries and over 130 years of innovation, we are the power behind our customers’ mission. Our leading portfolio of building technology and solutions includes some of the most trusted names in the industry, such as Tyco®, York®, Metasys®, Ruskin®, Titus®, Frick®, Penn®, Sabroe®, Simplex®, Ansul® and Grinnell®.
