At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. When you join #TeamAmex, you become part of a diverse community committed to delivering exceptional customer experiences and differentiated value.
The GMNS B2B Product team plays a critical role in shaping and delivering American Express’ strategy for next-generation B2B payments. The team is building a two-sided ecosystem that connects buyers and suppliers across multiple payment rails, while unlocking new economic models and platform capabilities.
This role will be embedded within a high-priority B2B Shared Services initiative and will serve as the day-to-day operator for the program. You will drive the operating system that keeps three core product focus areas moving in lockstep: Supplier Directory, ACH+ Network, and Flexible Pricing / shared fee models. The Senior Analyst will own cross-workstream coordination, decision tracking, and delivery readiness—ensuring leaders have clear visibility to milestones, dependencies, risks, and asks.
This is a highly visible role that partners closely with Vice President- and Director-level leaders and requires strong analytical judgment, executive communication skills, and the ability to operate effectively in ambiguity.
ResponsibilitiesStrategy Integration & Analysis
Integrate strategy across B2B Shared Services workstreams into a single, coherent plan leaders can run
Surface dependencies, risks, and tradeoffs early; propose options and recommended paths forward
Translate complex product, economic, and operational inputs into crisp points of view and implications
Executive Communications & Narrative
Own executive-ready outputs for senior leadership forums (SteerCos, LT updates, decision memos)
Maintain a single source of truth across workstreams (narrative, milestones, decisions, open questions)
Turn complex concepts into decision-ready materials that drive alignment and action
Strategy & Operations (Program Execution)
Run the Shared Services operating rhythm: agenda-setting, pre-wires, readouts, follow-ups, and action closure
Build and maintain an integrated program plan (timelines, milestones, owners, dependencies, and critical path)
Drive decision and issue management: log, triage, escalate, and resolve blockers with clear asks
Ensure delivery readiness across the three focus areas by coordinating inputs across Product, Tech, Legal, Finance, and GTM
Identify where teams are drifting; course-correct by tightening scope, sequencing, and accountability
- 2–5+ years of experience in strategy, analytics, product operations, program management, consulting, or a related role
- Strong analytical, synthesis, and written communication skills; able to translate ambiguity into clear plans
- Demonstrated ability to manage multiple stakeholders and drive outcomes across complex, cross-functional efforts
- Comfort operating in fast-moving environments with high standards for quality and accountability
- Experience in payments, B2B platforms, or financial services
- Background in product strategy, operating model design, or program management
- Demonstrated ability to influence without authority and operate effectively with senior leaders
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
About UsAt American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
About the TeamWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
Skills Required
- 2-5+ years of experience in strategy, analytics, product operations, program management, consulting, or a related role
- Strong analytical, synthesis, and written communication skills
- Demonstrated ability to manage multiple stakeholders
- Experience in payments, B2B platforms, or financial services
- Background in product strategy, operating model design, or program management
American Express Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about American Express and has not been reviewed or approved by American Express.
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Healthcare Strength — Pay is often viewed as attractive when combined with comprehensive health, dental, and vision coverage that supports day-to-day needs. The benefits package is also framed as especially helpful for those supporting dependents.
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Retirement Support — Retirement benefits are positioned as a meaningful part of total rewards through a 401(k) plan with company matching. Financial wellness services and coaching are also highlighted as strengthening longer-term financial security.
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Leave & Time Off Breadth — Paid time off is repeatedly characterized as generous and a valued component of the overall package. Time off and flexibility are presented as helping the total rewards feel more complete beyond base salary.
American Express Insights
What We Do
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day. These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more. For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together.
