We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Position Summary
The Sr. Analyst, Marketing Operations serves as a key operational partner supporting the execution of marketing initiatives across Oak Street Health. This role manages the day-to-day intake, coordination, tracking, and reporting of creative projects while helping ensure marketing deliverables are delivered on time, aligned with brand standards, and compliant with organizational requirements.
Reporting to the Manager, Marketing Operations, the Sr. Analyst acts as a central point of coordination between marketing stakeholders, creative teams, legal, clinical, and compliance partners. This individual is highly organized, detail-oriented, and process-driven, with a strong ability to manage multiple projects simultaneously while maintaining accuracy and visibility across workstreams.
Project Administration: Manage the day-to-day administration of the marketing project management platform (Asana), including project intake, task creation, timeline management, and workflow maintenance.
Project Coordination: Coordinate creative projects from intake through delivery, ensuring stakeholders, creative teams, and reviewers remain aligned throughout the project lifecycle.
Project Monitoring: Monitor project progress, identify risks, and proactively communicate timeline changes or resource constraints.
Resource & Priority Support: Support project prioritization and resourcing efforts by maintaining accurate project data and reporting.
Stakeholder Partnership: Partner with internal stakeholders to clarify project requirements, gather feedback, and ensure requests are actionable and complete.
Reporting & Operational Support
Performance Reporting: Maintain dashboards, reports, and tracking tools that provide visibility into project volume, team capacity, turnaround times, and operational performance.
Data Analysis: Analyze project and resource data to identify trends, bottlenecks, and opportunities for process improvement.
Portfolio Reporting: Maintain portfolio-level reporting and provide regular updates to marketing leadership on project status, workload, and team performance.
Creative Reviews & Compliance Management
Creative Quality Review: Review creative deliverables for completeness, accuracy, and alignment with project requirements before stakeholder review.
Compliance Coordination: Manage legal, clinical, and compliance review workflows to ensure marketing materials receive required approvals prior to deployment.
Feedback Management: Consolidate stakeholder feedback and translate revisions into clear, actionable direction for creative teams.
Process Improvement
Continuous Improvement: Identify opportunities to improve workflows, reporting, communication processes, and project management practices to increase efficiency.
Workflow Optimization: Support the implementation of new tools, automations, and workflow enhancements that improve team operations and stakeholder experience.
Required Qualifications
Minimum 5 years of experience in marketing operations, project management, marketing, or a related field.
Experience working within project management systems (Asana preferred) and workflow tools.
Experience coordinating projects involving multiple stakeholders and review groups.
Strong organizational, analytical, and communication skills.
Preferred Qualifications
Operational Expertise: Experience managing and coordinating complex workflows.
Project Management: Ability to manage multiple concurrent projects, timelines, dependencies, and priorities.
Communication & Collaboration: Strong communication skills with the ability to partner effectively across cross-functional teams.
Analytical Skills: Ability to analyze project and operational data to identify trends and opportunities for improvement.
Education
Bachelor's degree or equivalent professional experience
Anticipated Weekly Hours
40Time Type
Full timePay Range
The typical pay range for this role is:
$46,988.00 - $112,200.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
Additional details about available benefits are provided during the application process and on Benefits Moments.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Skills Required
- Minimum 5 years experience in marketing operations, project management, marketing, or a related field
- Experience working within project management systems and workflow tools
- Experience with Asana
- Experience coordinating projects involving multiple stakeholders and review groups
- Strong organizational skills
- Strong analytical skills
- Strong communication skills
- Bachelor's degree or equivalent professional experience
- Experience managing and coordinating complex workflows
- Ability to manage multiple concurrent projects, timelines, dependencies, and priorities
- Ability to analyze project and operational data to identify trends and opportunities
What We Do
CVS Health is the leading health solutions company that delivers care in ways no one else can. We reach people in more ways and improve the health of communities across America through our local presence, digital channels and our nearly 300,000 dedicated colleagues – including more than 40,000 physicians, pharmacists, nurses and nurse practitioners. Wherever and whenever people need us, we help them with their health – whether that’s managing chronic diseases, staying compliant with their medications, or accessing affordable health and wellness services in the most convenient ways. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. And we do it all with heart, each and every day.
