Job Summary
Job SummaryThe person in this role will be responsible for SAP Security help desk tickets. Other duties may include working with end users, supporting the functional teams, and assisting with audit projects.
Job Description
Job Summary
The person in this role will be responsible for SAP Security help desk tickets. Other duties may include working with end users, supporting the functional teams, and assisting with audit projects.
Responsibilities & Work Experience:
- Handle day-to-day SAP Security help desk tickets.
- Understanding of Role-based access control concept and policy.
- Provision SAP user accounts (set up new, change, and remove).
- Communicate effectively with the IT team and business users regarding Security issues.
- Coordinate collection and preparation of Security data for auditors.
- Develop documentation such as work instructions, policies, and procedures.
- Attention to detail and accuracy is a must.
- Ability to function in a fast-paced environment, quickly and efficiently.
Required Skills:
- Good customer service acumen.
- 6-10 years of experience working with SAP ECC Security.
- Familiarity with SAP S/4 HANA security.
- Knowledge of setting up SAP users.
- Proficient with Microsoft Office tools.
- Basic understanding of audit procedures.
- Interpersonally skilled at working with both technical and non-technical users.
- Excellent oral and written communication skills.
- GRC Knowledge would add value Educational Qualification
- Bachelor’s degree in a related field of study.
- Technical certificate, education, or work experience may be substituted in lieu of education as determined by Management.
Click here to learn more about a career in IT at Medline!
Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits please click here. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.
We’re dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here.
Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
Skills Required
- 6-10 years of experience working with SAP ECC Security
- Familiarity with SAP S/4HANA security
- Knowledge of setting up SAP users
- Proficiency with Microsoft Office tools
- Basic understanding of audit procedures
- Good customer service skills
- Strong oral and written communication skills
- Ability to work effectively with technical and non-technical users
- Bachelor's degree in a related field, or equivalent technical education, certification, or work experience
- Knowledge of SAP GRC
What We Do
All across America and the world, we help healthcare systems improve patient outcomes and reduce costs through clinical and financial solutions. As both a manufacturer and distributor of medical devices and supplies, we’re made up of problem solvers. Risk-takers. Big thinkers and doers.
