TransUnion's Job Applicant Privacy Notice
What We'll Bring:
At TransUnion, we have a welcoming and energetic environment that encourages diversity, collaboration, and innovation. We're consistently exploring new technologies and tools to be agile.
We are seeking a talented and organized Sr. Analyst who is responsible for
supporting our training and onboarding program, in support TransUnion's Global HR Operations team.
The ideal candidate will be detail oriented with strong communication skills, a background in operations and onboarding, and excellent problem-solving skills.
Come be a part of our team - you'll work with great people and support an innovative, growing global shared services team!
What You'll Bring:
- Focus on Quality: manage the audit of background checks across multiple regions ensuring quality and compliance, including a stellar associate experience.
- Oversee the right to work process globally to ensure compliance.
- Vendor relationship: manage the relationship with our global background check vendor including communicating updates, providing support to the onboarding team, escalating as necessary, and managing enhancement requests.
- Documentation: ensure our documentation is effective in supporting more junior tier 1 members of the team.
- Support ad-hoc reporting needs and oversee audit requests.
- Training: Own the delivery of training and related materials associated with the global onboarding process, including but not limited to regional (US) centric practices such as I-9s, benefits, and other regulatory matters.
- Lead cross-team collaboration to identify root causes and propose solutions for continuous improvement with the goal of operational excellence, with a focus on onboarding and the background check process. Collaborate cross functionally with the employee relations team supporting escalations.
- Help support the ongoing maintenance of self-service documentation and policies.
- Maintain a best-in-class customer experience: Support the people operations team to ensure quality customer service within outlined Service Level Agreements.
- Act as a data steward to ensure data governance is observed for each transaction in Workday.
Impact You'll Make:
- Strong written, verbal communication skill and the ability to prioritize work effectively
- An associate's degree in business or related field or prior experience
- 3-5 years in a fast-paced operations environment, preferably in HR operations or shared services environment.
- A strong attention to detail and customer service mindset.
- A desire to make things better, with a focus on creating a seamless and complaint customer experience.
- Demonstrated ability to learn systems quickly, Workday experience is preferred.
- Experience in MS Office (Excel, PowerPoint, Outlook, OneNote
- Advanced English skills
This is a remote position which may require occasional in-person attendance at work-related events at the discretion of management.
TransUnion Job Title
Sr Analyst, HR Operations
Top Skills
What the Team is Saying
What We Do
TransUnion is a global information and insights company that makes trust possible by ensuring that each consumer is reliably and safely represented in the marketplace.
We do this by having an accurate and comprehensive picture of each person.
This picture is grounded in our legacy as a credit reporting agency which enables us to tap into both credit and public record data; our data fusion methodology that helps us link, match and tap into the awesome combined power of that data; and our knowledgeable and passionate team, who stewards the information with expertise, and in accordance with local legislation around the world.
Because of our work, organizations can better understand consumers in order to make more informed decisions, and earn their trust through great, personalized experiences, and the proactive extension of the right opportunities, tools and offers. In turn, consumers can be confident that their data identities will result in the opportunities they deserve.
We make trust possible, so businesses and consumers can transact with confidence and achieve great things. We call this Information for Good®—it’s our purpose, and what drives us every day.
Why Work With Us
Our culture is welcoming, energetic and innovative. There’s an overall synergy that flows throughout TransUnion, creating a sense of unity in knowing that we’re all working to achieve the same overall goal. We’re dedicated to providing opportunities for our people to get involved and stay connected with their colleagues across the globe.
Gallery
TransUnion Teams
TransUnion Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
