Sr. Analyst, Growth Program Operations

Posted 6 Hours Ago
Be an Early Applicant
2 Locations
In-Office
82K-137K Annually
Senior level
Fintech
The Role
Own day-to-day operations for advisor referral and partnership programs, including inquiries, issue resolution, onboarding, escalations, and cross-functional coordination. Maintain service quality as programs scale by tracking volumes, turnaround times, and recurring issues, while identifying process gaps and driving operational improvements. The role requires advisor-facing communication, analytical reporting, and knowledge of wealth management and compliance-sensitive referral processes.
Summary Generated by Built In

Where Ambition Meets Innovation


Build a career that matches all your initiative with an impressive dose of innovation. From cutting-edge resources and a collaborative environment to the freedom to make an impact and more, you’ll find the ingredients you need at LPL Financial to shape your success while helping clients pursue their financial goals. 


Do you get energy from taking a program that works and making it work at 10x the scale? Are you the person that turns a growing pile of one-off requests into a clean, repeatable process nobody has to think about? Do you like operating where growth strategy meets real execution, close enough to advisors to see what actually moves their business?


If so, the Senior Analyst, Growth Program Operations role in our Growth Strategy and Enablement organization could be for you.


Job Overview:


This role sits in our Strategic Growth Solutions team, which designs and scales the programs that power advisor growth at LPL. As Senior Analyst, Growth Program Operations, you are the run-the-business engine behind our advisor referral and partnership programs. As these programs take on a larger advisor base, you are the primary capacity lever that keeps service levels high and advisor experience consistent, while helping turn a growing volume of requests into cleaner, more repeatable operations.

 

Responsibilities:


As the Senior Analyst of Growth Program Operations, you will:


Run the day-to-day


  • Own daily operations for the advisor referral program, including the shared inbox, advisor inquiries, and issue solution, at expanded scale
  • Support onboarding and ongoing management for a significantly larger base of participating advisors and referral partners

Coordinate execution


  • Facilitate alignment and communication across partner teams (Compliance, Licensing, Onboarding, Compensation) as volume increases, keeping cases moving and clean
  • Track and resolve expectations and escalations, pulling in the right partners and closing the loop with advisors

Protect service quality


  • Serve as the primary capacity lever that keeps service levels and advisor experience consistent as the programs scale
  • Maintain reporting on volumes, turnaround times, and recurring issues, while flagging process gaps early so they can be fixed before they compound

 

What are we looking for?

We’re looking for strong collaborators who deliver exceptional client experiences and thrive in fast-paced, team-oriented environments. Our ideal candidates pursue greatness, act with integrity, and are driven to help our clients succeed. We value those who embrace creativity, continuous improvement, and contribute to a culture where we win together and create and share joy in our work.


Requirements:


  • Bachelor’s degree in Business, Finance, Operations, Strategy, or related field
  • 3 - 6 years of experience in program management, business operations, or a related role, including ideally supporting advisor-facing or client-facing programs

Core Comeptencies:


  • Strong organizational skills and proven comfort owning day-to-day operational workflows at volume
  • Experience coordinating across functions (e.g., compliance, operations, onboarding) to move work to completion
  • Solid analytical skills and proficiency in MS Office (Excel, PowerPoint); PowerBI a plus
  • Clear written and verbal communication, including advisor-facing communication
  • Working knowledge of the wealth management industry and the needs of financial advisors

Preferred qualifications:


  • Experience with referral, solicitor, partnership programs, or other advisor-facing programs in financial services
  • Familiarity with the compliance-sensitive processes such as compensated referrals
  • Track record of improving or streamlining processes as volume grows  

 

Pay Range:

$82,091.00 - $136,784.00
 
Actual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location. Additionally, LPL Total Rewards package is highly competitive, designed to support your success at work, at home, and at play – such as 401K matching, health benefits, employee stock options, paid time off, volunteer time off, and more. Your recruiter will be happy to discuss all that LPL has to offer!
 

Company Overview:

LPL Financial Holdings Inc. (Nasdaq: LPLA) is among the fastest growing wealth management firms in the U.S. As a leader in the financial advisor-mediated marketplace(6) , LPL supports over 32,000 financial advisors and the wealth management practices of approximately 1,100 financial institutions, servicing and custodying approximately $2.3 trillion in brokerage and advisory assets on behalf of approximately 8 million Americans. The firm provides a wide range of advisor affiliation models, investment solutions, fintech tools and practice management services, ensuring that advisors and institutions have the flexibility to choose the business model, services, and technology resources they need to run thriving businesses. For further information about LPL, please visit www.lpl.com.


At LPL, independence means that advisors and institution leaders have the freedom they deserve to choose the business model, services, and technology resources that allow them to run a thriving business. They have the flexibility to do business their way. And they have the freedom to manage their client relationships, because they know their clients best. Simply put, we take care of our advisors and institutions, so they can take care of their clients.


For further information about LPL, please visit www.lpl.com.


Join the LPL team and help us make a difference by turning life’s aspirations into financial realities. Please log in or create an account to apply to this position. Principals only. EOE.


Information on Interviews:

LPL will only communicate with a job applicant directly from an @lplfinancial.com email address and will never conduct an interview online or in a chatroom forum.  During an interview, LPL will not request any form of payment from the applicant, or information regarding an applicant’s bank or credit card.  Should you have any questions regarding the application process, please contact LPL’s Human Resources Solutions Center at (855) 575-6947.


EAC 5.19.26

Skills Required

  • Bachelor's degree in Business, Finance, Operations, Strategy, or a related field
  • 3–6 years of experience in program management, business operations, or a related role
  • Experience supporting advisor-facing or client-facing programs
  • Strong organizational skills and ability to own day-to-day operational workflows at volume
  • Experience coordinating across functions such as compliance, operations, and onboarding
  • Solid analytical skills
  • Proficiency in Microsoft Office, including Excel and PowerPoint
  • Clear written and verbal communication, including advisor-facing communication
  • Working knowledge of the wealth management industry and financial advisor needs
  • Power BI proficiency
  • Experience with referral, solicitor, partnership, or other advisor-facing programs in financial services
  • Familiarity with compliance-sensitive processes such as compensated referrals
  • Track record of improving or streamlining processes as volume grows

LPL Financial Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about LPL Financial and has not been reviewed or approved by LPL Financial.

  • Retirement Support — Retirement programs include a company 401(k) match that is frequently highlighted as a strong component of total rewards. Feedback suggests these features meaningfully enhance long‑term financial value.
  • Equity Value & Accessibility — An employee stock purchase plan with a meaningful discount and lookback is highlighted as accessible ownership. Feedback suggests the plan adds tangible upside beyond base salary.
  • Parental & Family Support — Paid parental leave has been expanded alongside family‑building and adoption support. Feedback suggests these benefits compare well to large‑employer standards.

LPL Financial Insights

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The Company
HQ: San Diego, CA
8,926 Employees
Year Founded: 1989

What We Do

Financial advice is changing, and at LPL Financial, we’re at the forefront. We’re building a future where advisors can—with no friction or complexity, as simple as turning the dials—pick the business model, services, technology, and product mix that best meet their clients’ needs. With one platform, one sign-on, and one team to call, you can take your business anywhere you want it to go. There are no limits to your growth, and we’ll partner with you every step of the way. Your greatness is our goal. LPL Financial is a leader in the retail financial advice market and the nation’s largest independent broker/dealer*. We serve independent financial advisors and financial institutions, providing them with the technology, research, clearing and compliance services, and practice management programs they need to create and grow thriving practices. LPL enables them to provide objective guidance to millions of American families seeking wealth management, retirement planning, financial planning and asset management solutions. LPL.com Securities and Advisory Services offered through LPL Financial. A registered investment advisor, Member FINRA/SIPC.

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