Sr. Analyst, Document Management

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Sr. Analyst, Document Management

Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Overview
The Mastercard Risk Transformation Team is looking for a Sr. Analyst, Risk Transformation to manage the corporate policy procedures and analytics to advance our risk aware business culture strategy by consistently innovating and problem-solving. The ideal candidate is highly motivated, intellectually curious, analytical, and possesses a customer focused mindset.
Role
In this role, you will work across various stakeholders to maintain an architecture, governance framework, and requirements to ensure corporate policies provide clear, concise, and consistent standards of conduct to Mastercard employees. In addition, you will partner with the broader Risk Transformation team with research and key projects across prioritized aspects of the risk transformation plan.
• Develop templates for common document types (i.e., policy and procedure templates, checklists, forms, etc.)
• Provide guidance on the policy framework procedures to ensure they are understood and properly utilized
• Prepare outgoing submittal packages accompanied by a document transmittal that will be tracked and monitored
• Maintain an accurate and up-to-date version control system for documents, ensuring the latest revisions are accessible to relevant stakeholders while superseded versions are securely archived
• Track controlled document revisions and changes, follow up on review comments and material changes, and manage the document approval process
• Monitor document lifecycle as it progresses through each stage, from creation to archival
• Perform quality checks on incoming documents to ensure accuracy, completeness, and adherence to established standards and guideline
• Update document control procedures for continual improvement
• Support cross-functional initiatives to deliver on transformation goals, policies and procedures
• Enhance and manage core processes, ensuring processes are documented, reviewed and updated regularly
• Prepare status reports and presentations to keep senior management informed
• Build and launch key surveys, collect, organize, analyze and present data/results
All About You
• Excellent verbal and written communication skills
• A collaborative team player, approachable, self-efficient and influences a positive work environment
• Ability to anticipate future challenges, ensuring operational effectiveness
• Ability to interact independently with leaders with executive presence, business judgment, and maturity
• Strong understanding of document control procedures, standards, and best practices
• Excellent organizational skills with a keen eye for detail
• Ability to prioritize tasks, manage time efficiently, and meet deadlines.
• Strong critical thinking, analytical, problem-solving, and interpersonal skills
Corporate Security Responsibility
Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must:
• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Mastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.