Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.
Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.
Job DescriptionThe mission of Visa’s Operational Resilience Governance team is to ensure alignment of business goals. We are looking for seasoned professional GOV senior manager with a focus on analytics and reporting to uphold our Operational Resilience program. This role involves establishing building, maintaining, and an insights governance framework and ensuring accountability and transparency within the program.
- Help lead and manage a governance framework through analytics and reporting to meet and exceed internal and global regulatory requirements and all sizes and complexities of assessments of operational resilience.
- Access, study and report on the data to identify areas of success and areas for improvement to drive accountability and consistency.
- Create and deliver complete, accurate, and effective presentations that drive insights and action on Visa’s resilience programs to senior leaders, auditors, regulators, clients, and ecosystem partners.
- Be an advocate for the data story to senior leadership and peers to partner with them to maintain regulatory and governance balance while implementing efficiency and enhancement initiatives for continuous improvement.
Essential Functions:
- Uphold clear roles and responsibilities for program oversight to ensure effective management and accountability.
- Interpret and enforce governance policies and frameworks to ensure the program operates within established guidelines, industry standards, and regulatory guidelines.
- Adapt appropriately to meet and exceed minimum compliance, including influencing coordinating Visa partnerships to deliver accurate and appropriate deliverables.
- Conduct regular data reviews and assessments to ensure the integrity and effectiveness of the program including coaching and mentoring of partners about governance and regulatory matters.
- Prepare and present reports on program performance to stakeholders and committees, providing insights and recommendations for improvement.
- Manage risks associated with operational resilience, ensuring appropriate controls are in place to mitigate potential disruptions.
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
Qualifications• Preferred experience: 8 or more years of work experience with a bachelor’s degree or 5 or more years of experience with an advanced degree.
• Adept working knowledge of crisis management, business continuity, vendor resilience, and disaster recovery best practices.
• Strong knowledge of regulatory requirements and compliance oversight
• Ability to conduct effective and productive data audits, assessments and report findings through use of data modeling tools like PowerBI, Tableau and similar tools.
• Strong risk management, problem-solving, and influencing abilities. Excellent communication and stakeholder engagement skills.
• Excellent communication and collaboration skills with an aim to influence the situation to architect successful outcomes.
• Other experience a plus: AI/ML technology, data quality management (DQM), Everbridge, Fusion, VEOCI,.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Top Skills
What We Do
At Visa, we are driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid. As our products and technology have evolved with the world, Visa remains ubiquitous, reaching new customers in new and often invisible ways. We are at the center of this digital revolution with a network that connects people with over 80 million businesses all over the world. And Visa’s network is expanding, accelerating our growth. Our resilient business model, with its strong track record of success, will provide you with amazing opportunities to grow in your career, as well.
We are looking for people like YOU. Come join a people-centric company where you can invest in your career.
For more information, visit visa.com/about, visacorporate.tumblr.com and @VisaNews on Twitter.
Why Work With Us
Our employees are our company. Creating an inclusive and diverse workplace has been our key priority. With our purpose to “uplift everyone, everywhere” as our guide, we’re building an environment where diverse backgrounds and perspectives are celebrated and drive success inside our company and out in our communities.
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