What you will do:
- Collaborate closely with product managers, engineers, and cross-functional stakeholders to define metrics and outcomes for AI-driven product features and capabilities.
- Design, develop, and deploy sophisticated AI models, agents, and intelligent assistants leveraging Large Language Models (LLMs), including both language processing and advanced reasoning tasks.
- Engineer robust, scalable, and reliable prompt-based solutions to effectively integrate LLMs into production-grade SaaS applications.
- Implement experimentation frameworks, conduct rigorous evaluations, and iterate rapidly based on user feedback and data-driven insights.
- Establish automated monitoring and quality assurance mechanisms for continuous evaluation and enhancement of model performance.
- Provide strategic vision and technical leadership to navigate evolving trends and emerging methodologies within AI, particularly focusing on leveraging generative AI capabilities.
What you will bring to Coupa:
- Strong analytical and problem-solving skills focused on creating impactful AI-driven product experiences.
- Proven expertise in Python for developing, deploying, and optimizing complex AI models and pipelines.
- Extensive experience with Large Language Models (e.g., GPT-4o, Claude, LLaMA), including prompt engineering, fine-tuning, and evaluating performance.
- Solid understanding of various machine learning paradigms (supervised, unsupervised, reinforcement learning) and practical experience deploying these methods at scale.
- Deep knowledge of reasoning frameworks, agent architectures, retrieval-augmented generation (RAG), and related AI techniques.
- Excellent proficiency in modern data architectures and experience with distributed data frameworks (e.g., Spark, Hadoop).
- Familiarity with cloud infrastructure (AWS, Azure, GCP) for deploying scalable AI/ML services.
- Ability to clearly communicate complex technical concepts to both technical and non-technical stakeholders.
- A strong drive to stay abreast of cutting-edge AI research and proactively integrate relevant innovations into production systems.
- 2+ years of experience building, deploying, and managing AI/ML models in production environments.
- Educational background in Computer Science, Data Science, Statistics, Mathematics, or related fields, or equivalent professional experience.
- Experience with modern ML and AI development tools (e.g., Hugging Face, LangChain,
- PyTorch, TensorFlow) and visualization platforms (e.g., Streamlit, D3, Plotly, Matplotlib)
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What We Do
Coupa makes margins multiply through its community-generated AI and industry leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins. Coupa is the margin multiplier company.
Why Work With Us
At Coupa, we prioritize an inclusive and empathetic workplace where every voice is valued. Our teams are proactive and accountable, ensuring we collaborate effectively to achieve our goals. The foundation of our culture rests on our people; we believe in fostering an environment that encourages innovation and curiosity.
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Coupa Offices
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Employees work remotely.
Our virtual-first approach is intentional. It gives you the freedom to do your best work in a space that supports focus, balance, and creativity, while staying connected to a global team of changemakers who are redefining the future of business spend