Responsibilities
Identify high-friction workflows and replace them with AI-driven automation systems
Design, build, and deploy AI agents and automation pipelines across business functions
Redesign workflows to transition from human-assisted to fully automated execution where viable
Integrate AI systems with internal platforms such as CRM, analytics, and support tools
Develop RAG-based knowledge systems and internal copilots to improve access to information
Rapidly prototype, test, and deploy production-grade AI solutions
Define KPIs and measure the impact of automation and AI initiatives
Optimize systems for performance, cost efficiency, and scalability
Minimum Qualifications
Bachelor’s degree in computer science, engineering, or related field, or equivalent practical experience
5+ years of experience deploying AI/ML systems in production environments
Strong experience with LLMs, RAG architectures, vector databases, and agent frameworks
Proficiency in Python or similar programming languages and strong software engineering fundamentals (APIs, system design, scalability)
Experience integrating AI systems into enterprise tools and workflows
Familiarity with automation/orchestration tools and evaluation frameworks
Strong analytical and problem-solving skills with a metrics-driven mindset
Ability to operate with high execution velocity from prototype to production
Skills Required
- 5+ years of experience deploying AI/ML systems in production environments
- Strong experience with LLMs, RAG architectures, vector databases, and agent frameworks
- Proficiency in Python or similar programming languages and strong software engineering fundamentals
- Experience integrating AI systems into enterprise tools and workflows
- Familiarity with automation/orchestration tools and evaluation frameworks
What We Do
Firstup is redefining the digital employee experience to put people first and lift companies up. We make communication solutions that build authentic engagement and create two-way conversation between employees and companies. Our powerful orchestration engine connects every worker, everywhere, on any device with personalized information that helps them do their best work. That’s why 40% of Fortune 100 companies like Amazon, ABInBev, Ford and Pfizer have chosen us to power their frontline, simplify their digital workplace and unlock the potential of their workforces.









