Sr. Agile Program Manager

Posted 3 Days Ago
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Cary, NC
Hybrid
110K-165K Annually
Senior level
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
At MetLife, we’re a purpose-driven company that helps our customers build a more confident future.
The Role
Manage and lead Agile Release Trains, facilitate communication, optimize agile processes, coach teams, and oversee program performance.
Summary Generated by Built In
Description and Requirements
Position Overview
MetLife Corporate Functions is looking for an experienced Senior Agile Program Manager to manage and lead Agile Release Trains (ART) and Teams in our organization.
This Lead role's responsibilities will be to oversee and coordinate multiple agile teams working towards common objectives. Facilitate communication, align teams with strategic objectives, remove obstacles, and ensure that agile principles and practices are effectively applied to deliver value to customers. Promote collaboration, transparency and continuous improvement across the organization's programs and projects.
Responsibilities
  • Facilitate sessions involving complex issues involving ARTs, multiple stakeholders and conflicting priorities. Deliver training frequently with high feedback scores.
  • Oversee multiple programs and guide program teams. Optimize and scale agile processes across the organization.
  • Facilitate and map team and ART-level development value streams to improve flow of value. Use data from the teams and tools to help with visualizing flow of value.
  • Provide guidance on improving team dynamics and performance. Help team manage interpersonal conflicts, challenges and opportunities for growth.
  • Manage and forecast team bandwidth, burn rate, and velocity.
  • Coach the teams in self-organization, cross-functional skillsets, and domain knowledge.
  • Communicate effectively, both internally and externally, working within the team.
  • Foster a collaborative and transparent environment.

Required Skills:
  • BA/BS in Computer Science, Business or a related discipline.
  • 7+ years professional experience in Data and Analytics field.
  • 4+ years professional experience in leading people and/or projects in an Agile based setting.
  • Advanced skills in coaching and mentoring and being a servant leader.
  • Advanced knowledge of Insurance or Financial business products and services.
  • Deep understanding of Agile frameworks, specifically Scrum and SAFe.
  • Experience in operating with Azure DevOps with ability to create Dashboards with PI and Sprint related metrics.
  • Strong problem-solving and decision-making abilities.

Preferred Skills:
  • Certification as a SAFe Release Train Engineer or similar will be a plus.

The expected salary range for this position is $110,000 - $165,000. This role may also be eligible for annual short-term incentive compensation. All incentives and benefits are subject to the applicable plan terms.
Benefits We Offer
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!
About MetLife
Recognized on Fortune magazine's list of the 2025 "World's Most Admired Companies", Fortune World's 25 Best Workplaces™ for 2024, as well as the 2025 Fortune 100 Best Companies to Work For ®, MetLife , through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law ("protected characteristics").
If you need an accommodation due to a disability, please email us at [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
$110,000 - $165,000
#BI-Hybrid

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The Company
HQ: New York, NY
43,000 Employees
Year Founded: 1868

What We Do

Named among the World’s Most Admired Companies™ by Fortune and recognized in the Fortune 100 Best Companies to Work For® list in 2025, MetLife is leading the global transformation of an industry we’ve defined for more than 155 years. At MetLife, every innovation and line of code is a lifeline for our customers and their families—from victims of natural disasters to people living with disabilities and beyond. With operations in more than 40 markets and leading positions across the globe, MetLife fosters an inclusive culture where our people are energized and inspired to deliver for our customers and communities. Join our remarkable journey—one in which you help write the next century of innovation in financial services—because with MetLife, making the world a better place is All Together Possible.

Why Work With Us

At MetLife, you’ll be working for a company whose purpose is to help customers throughout their life’s journey, and often in their most critical time of need. You’ll be a part of developing leading-edge platforms that will have a lasting impact on the lives and well-being of tens of millions of customers.

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About our Teams

MetLife Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

MetLife's current workplace policies classify roles as Office, Hybrid or Virtual based on the nature of work, encouraging new ways of working together

Typical time on-site: Flexible
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HQNew York, NY
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Bridgewater, NJ
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Cary, NC
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CDMX, CDMX
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Clarks Summit, PA
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Greenville, SC
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Whippany, NJ
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