The Role
Provide remote advanced application support for Experion PKS DCS: perform audits, diagnostics, troubleshooting, preventive maintenance, installations/migrations, data collection, generate knowledge articles, collaborate with regional and global teams, and ensure system availability and uptime.
Summary Generated by Built In
Responsibilities
Sr. Advanced Application Engineer for Honeywell International, Inc. (Houston, TX)
RESPONSIBILITES:
- Deliver remote support and services remotely and effectively.
- Execute GTAC (Global Technical assistance center) and other standard audit checklists for Experion system.
- Facilitate issue identification and analysis.
- Report out to regional stakeholders, work closely with the global team.
- Proactively manage and respond to customer questions, issues.
- Maintain strong case documentation and follow up with Assurance 360 Performance Managers to ensure that technical recommendations effectively resolve customer issues.
- Support A360 Performance Managers to enable remote solutions at customer sites making sure the PSC value is consistently demonstrated with each deliverable.
- Enable services Installation and Migration.
- System maintenance and reporting incident avoidance case.
- Generating Knowledge article.
- Monitor Enabled services Alerts.
- Data collections for Experion Audits.
- Conducting Audits.
- Troubleshooting and fixing issues.
- Missing data validation in Enabled services dashboard.
- Reviewing Audits reports with performance manager and customer.
- Maintaining the RAIL for action items.
- Updating the Asset lifecycle management.
- Delivering priority notifications to customers and Performance managers.
- Type of system worked on is Distributed control system (DCS), on the Experion (Product) PKS control system.
- Responsible for doing the Preventive maintenance and providing proactive support to ensure the system availability and reduce unplanned shutdowns via system audits and strong technical support process and troubleshooting techniques.
- Engineering occupation could come under control system engineer, Reliability engr or Automation engr as involved in designing, implementing and maintaining Control system Like Experion PKS.
- Uses system diagnostics, asset performance tools and predictive analytics to support DCS Longevity.
- Troubleshoot automation faults, optimize control logic and support uptime.
YOU MUST HAVE:
- Qualified applicants must have a Bachelor’s degree or foreign equivalent in Instrumentation Technology, Electrical Engineering, Electronic Engineering, or related field, and 6 years of experience with distributed control system architecture including controllers, HMIs, and field devices.
- Must have 6 years of experience with the following: PLC and Scada control logics, loop tuning; understanding of networking concepts like TCP, firewalls, remote access and VLANs; ability to troubleshoot, analyze system logs and diagnose faults and resolve software or hardware issues; Windows domain controller skills such as configuring domain policies and rules; Installation and upgradation of software on a live system; Experion PKS (Process Knowledge solution) knowledge; Preoperatory tools such as Diagnostic capture Tool, control Builder, configuration studio, Enabled service; C300 Controllers; Field Interface module; Controller I/Os; PGM (Profibus Gateway Module) and field experience.
ADDITIONAL INFORMATION:
- Job Site: Houston, TX
- 40 hours/week
- Eligible for Employee Referral Program: $1500
- If offered employment must have legal right to work in U.S. EOE.
Skills Required
- Bachelor's degree in Instrumentation Technology, Electrical Engineering, Electronic Engineering, or related field
- 6 years experience with distributed control system architecture including controllers, HMIs, and field devices
- 6 years experience with PLC and SCADA control logics and loop tuning
- Experience with Experion PKS (Process Knowledge Solution)
- Experience with C300 Controllers, Field Interface Modules, Controller I/Os, and PGM (Profibus Gateway Module)
- Experience using Diagnostic Capture Tool, Control Builder, Configuration Studio, and Enabled Services
- Ability to troubleshoot, analyze system logs, diagnose faults and resolve software or hardware issues
- Understanding of networking concepts: TCP, firewalls, remote access, VLANs
- Windows domain controller skills including configuring domain policies and rules
- Experience performing installation and upgrade of software on live systems
- Field experience with DCS/automation systems
- Legal right to work in the U.S.
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The Company








