Sr. Account Representative (Mandarin Speaking)

Posted 5 Days Ago
Be an Early Applicant
Toronto, ON, CAN
In-Office
100K-125K Annually
Senior level
Payments
The Role
Manage a portfolio of 60–80 corporate Canadian customers, handling foreign exchange and payments requirements, executing FX deals, retaining clients, and identifying upsell and cross-sell opportunities. Build customer relationships, achieve sales targets, proactively engage clients, and provide FX risk management solutions. The role requires foreign exchange sales or dealing experience, English and Mandarin fluency, quantitative education, and Canadian citizenship or permanent residency.
Summary Generated by Built In

In this role you will work with a portfolio of corporate customers on their foreign exchange and payments requirements to achieve set business goals. You will actively engage with them to bring Convera’s services to bear on their business needs. 

Responsibilities 

  • Delivering an excellent client experience to a portfolio of approximately 60 to 80 Corporate Canadian customers.
  • Managing and transacting a wide range of FX deals across our broad product range, you’ll be tasked with retaining clients as well as maximizing opportunities for upselling and cross-selling.
  • Able to draw on advice and expertise from across the business you’ll be responsible for making excellent business decisions and rewarded accordingly through a generous and transparent bonus scheme.
  • Achieving and surpassing your targets you’ll need to be proactive, regularly contacting and meeting up with customers and being aware of their specific requirements and how we might be able to serve them best. 

Required Qualifications 

  • Experience in Foreign Exchange Sales or Dealing is required to be considered for the role
  • Proven ability to build and grow customer relationships
  • Comfortable on the phone with corporate customers
  • Pro-active in finding new relationships and opportunities
  • Strong attention to detail
  • Able to excel in a fast-paced environment
  • Degree in Economics, Finance, Mathematics, or other quantitative discipline
  • Canadian Citizen / Permanent Resident
  • Bilingual: English / Mandarin 

Preferred Qualifications  

Below are nice-to-have qualifications, but not required: 

  • Minimum of 36 months’ experience dealing hedging solutions (forward and option) to corporate or SME customers.
  • In depth knowledge and understanding of FX option structures and hedging strategies
  • Ability to structure FX option hedging solutions
  • Technical & fundamental understanding of broad financial markets
  • Ability to disseminate technical and fundamental knowledge into a saleable form
  • Some sales experience, either business development or upsell to existing clients, preferred
  • Excellent communication and listening skills
  • Ability to ask probing questions to understand needs of customer and solution sell FX risk management strategies
  • High degree of professionalism
  • Strong desire to succeed and motivate self and the team
  • Ability to deal effectively with all types of people, build and maintain supportive relationships with key business contacts
  • Effective time management skills
  • Excellent presentation skills
  • Solid IT skills with ability to use MS Excel, Word, PowerPoint, Reuters & Bloomberg.
  • MBA and/or CFA designation (or working towards) would be an asset 

About Convera 

Convera is a global leader in commercial payments that powers international business by moving money with ease. We provide tech-led payment solutions to help more than 26,000 customers globally grow with confidence, from small businesses to CFOs and treasurers. As experts in foreign exchange, risk and compliance, with an unrivaled regulatory footprint, Convera’s financial network spans more than 140 currencies and 200 countries and territories. 

Our teams care deeply about the value we deliver to our customers, which makes Convera a rewarding place to work. This is an exciting time for our organization as we expand our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment. 

As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging. 

We offer an abundance of competitive perks and benefits including: 

  • Competitive salary
  • Opportunity to earn a bonus (dependent on performance)
  • Great career growth and development opportunities in a global organization
  • Corporate benefits 

There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments. 

Apply now! 

Pay Transparency Statement

Convera is committed to transparent, fair, and equitable hiring practices in full compliance with Canadian federal and provincial requirements.

  • Compensation: This role pays [$100,000–$125,000] per year + 30% variable.
  • AI Use: Convera does not use artificial intelligence to screen, assess, or select applicants.
  • Vacancy Status: This posting is for an existing vacancy.
  • Canadian Experience: Convera does not require Canadian work experience.
  • Benefits: We offer a competitive benefits package, including health coverage, retirement savings options, paid time off, and wellness resources.

Final compensation and benefits will be discussed during the hiring process and may vary based on individual circumstances and business needs.


Skills Required

  • Experience in foreign exchange sales or dealing
  • Ability to build and grow customer relationships
  • Comfort communicating by phone with corporate customers
  • Proactive approach to finding new relationships and opportunities
  • Strong attention to detail
  • Ability to excel in a fast-paced environment
  • Degree in economics, finance, mathematics, or another quantitative discipline
  • Canadian citizenship or permanent residency
  • Bilingual English and Mandarin language skills
  • At least 36 months of experience dealing hedging solutions, including forwards and options, to corporate or SME customers
  • In-depth knowledge of FX option structures and hedging strategies
  • Ability to structure FX option hedging solutions
  • Technical and fundamental understanding of broad financial markets
  • Ability to communicate technical and fundamental knowledge in a saleable form
  • Business development or upselling experience
  • Excellent communication and listening skills
  • Ability to conduct needs-based solution selling of FX risk management strategies
  • High degree of professionalism
  • Strong motivation to succeed and motivate others
  • Ability to build and maintain supportive relationships with business contacts
  • Effective time management skills
  • Excellent presentation skills
  • IT proficiency with Excel, Word, PowerPoint, Reuters, and Bloomberg
  • MBA and/or CFA designation, or progress toward a CFA designation

Convera Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Convera and has not been reviewed or approved by Convera.

  • Leave & Time Off Breadth Time off includes flexible PTO, additional wellness days, and paid volunteer time through a global program. These elements provide multiple avenues for rest and purpose‑driven leave.
  • Healthcare Strength Health coverage spans medical, dental, and vision for employees and families, supported by an Employee Assistance Program. Ongoing program updates aim to add value and consistency across regions.
  • Retirement Support Retirement or pension programs are part of the package, with indications of a 401(k) match in the U.S. These elements support long‑term financial security.

Convera Insights

Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Seattle, WA
1,469 Employees

What We Do

Convera is one of the largest non-bank, B2B cross-border payments companies in the world. We bring people, technology, and commerce together to help companies of all sizes navigate the future of global commerce. More than 30,000 customers, including small business owners, enterprise treasurers, educational institutions, and financial institutions, rely on our services to manage international payments and minimize currency risk.

Similar Jobs

Tapestry - Coach and Kate Spade Logo Tapestry - Coach and Kate Spade

PT III Sales Associate

eCommerce • Fashion • Retail • Sales • Wearables • Design
Hybrid
Toronto, ON, CAN
16000 Employees
18-22 Hourly

Morningstar Logo Morningstar

Vice President, Credit Ratings - Financial Institutions Groups

Artificial Intelligence • Big Data • Enterprise Web • Fintech • Software • Financial Services
Hybrid
Toronto, ON, CAN
11500 Employees
109K-161K Annually

Ericsson Logo Ericsson

Senior Functional System Developer

Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)
In-Office
Ottawa, ON, CAN
88000 Employees
130K-170K Annually

Ericsson Logo Ericsson

Operations Coordinator

Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)
In-Office
Ottawa, ON, CAN
88000 Employees
69K-90K Annually

Similar Companies Hiring

Playground (tryplayground.com) Thumbnail
Kids + Family • Payments • Social Impact • Software
New York City, New York
80 Employees
Rain Thumbnail
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency • Web3 • Infrastructure as a Service (IaaS)
New York, NY
100 Employees
Scotch Thumbnail
Artificial Intelligence • eCommerce • Fintech • Payments • Retail • Software • Analytics
US
35 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account