Sr Account Manager

Posted 9 Days Ago
Be an Early Applicant
2 Locations
In-Office or Remote
Senior level
Information Technology • Security
The Role
Manage and grow customer accounts by increasing market share, converting prospects, strengthening relationships, identifying opportunities, and driving sales wins. Provide customer follow-up, product education, market intelligence, and training while collaborating internally to deliver priority service. The role requires security-industry sales experience, strong negotiation and communication skills, Salesforce and Microsoft Office proficiency, a valid driver’s license, and travel up to 75%.
Summary Generated by Built In

ADI Global Distribution is hiring an Sr Account Manager who will increase market share, uncover new opportunities, and drive the kind of sales that result in long-term customer relationships.

ADI is North America’s leading wholesale distributor of security and low-voltage products. We are passionate about helping customers prosper in this exciting and growing marketplace. We understand the business of customer service but more importantly, we know that our people are our greatest asset.  We take pride in having the largest and most well-trained team of sales and technical professionals that can help customers. 

 Are you ready to be the reason we are considered the best in the industry? Apply today and learn more about our culture of performance, customer service, and employee development. 

 What You Will Do:

  • Increase Market Share by performing sales efforts to convert potential customers to ADI customers.
  • Strengthen current customer relationships by supporting customer service efforts, conducting follow-up calls, educating customers about new product lines, and keeping abreast of new developments in the industry.
  • Proactively drive market intelligence gathering, uncover growth opportunities, and deliver sales wins.
  • Ensure positive relationships within the ADI organization to encourage team sales and create priority service for customers.
  • Implement various customer training to drive sales growth in assigned territory.

 YOU MUST HAVE:

  • 2+ years of sales experience: CCTV, IP, AV technologies, Security, and Fire:
    • Successful track record of managing and selling in the security industry in a distribution model.
  • Valid Driver’s License, clean motor vehicle history, and a driving record in good standing
  • Excellent selling, negotiating, and closing skills with the ability to build long-term business relationships
  • Ability to learn quickly, process high call volume, and think outside the box
  • Strong work ethic, do what it takes to get the job done approach while maintaining high business ethical standards
  • Strong customer service, organization, and multi-tasking abilities
  • Strong communication skills, both verbal and written
  • Self-motivated, able to work independently without close supervision, and have a team mentality
  • Proficient in Salesforce, Excel, Word, PowerPoint, and Outlook
  • Ability to travel per business needs; up to 75%

WE VALUE:

  • Significant experience in a Sales/Account Management related field
  • Experience working with Freight, Telecom (data or cell), or Distribution
  • Experience working at a Retail Office Supply store is a plus 
  • Salesforce experience is a plus
  • Experience working with high-value daily spending and a large product profile 
  • Experience with large product profiles
  • Ability to influence at varying levels across the organization
  • Ability to handle multiple priorities and navigate in a highly matrixed environment 

WHAT’S IN IT FOR YOU:

  • Competitive compensation with uncapped commission.
  • Comprehensive benefits, generous PTO, and RRSP with company matching program eligible from day 1
  • Opportunity to learn the business of a leading distributor of security, AV, and low-voltage products serving more than 100,000 customers globally

#LI-FH1 #remote

About Us

ADI is a leading global distributor and solutions provider of security, AV, and smart living technologies, helping professionals deliver smarter, safer, and more connected experiences for homes and businesses around the world. Through trusted brands, exclusive solutions, and strong industry partnerships, ADI supports more than 110,000 customers across residential and commercial markets globally. From security and video surveillance to networking, audio, automation, fire, and connected technologies, ADI offers a broad portfolio of products, services, and software designed to support the evolving needs of integrators, installers, and technology professionals. With a global team spanning operations, sales, supply chain, digital, customer experience, engineering, and more, ADI combines deep industry expertise with innovation and service to help customers grow and succeed in an evolving industry. At ADI, our teams help create the technologies, partnerships, and experiences that keep people connected, protected, and supported every day. Learn more at www.adiglobal.com.

You can find out more about how the talent community works here: ADI Talent Community Terms. Our recruitment privacy notice ADI - Recruitment Privacy Notice describes in more detail how we process your personal data and how you can exercise your personal data rights.

If a disability prevents you from applying for a job through our website, request assistance here.


Skills Required

  • 2+ years of sales experience in CCTV, IP, AV, security, or fire technologies
  • Successful track record managing and selling in the security industry within a distribution model
  • Valid driver’s license, clean motor vehicle history, and driving record in good standing
  • Excellent selling, negotiating, and closing skills
  • Ability to build long-term business relationships
  • Ability to learn quickly, process high call volume, and think creatively
  • Strong work ethic and high business ethics
  • Strong customer service, organizational, and multitasking abilities
  • Strong verbal and written communication skills
  • Ability to work independently and as part of a team
  • Proficiency in Salesforce, Excel, Word, PowerPoint, and Outlook
  • Ability to travel up to 75% based on business needs
  • Significant experience in sales or account management
  • Experience with freight, telecom, or distribution
  • Retail office supply store experience
  • Experience working with high-value daily spending and large product profiles
  • Ability to influence at varying organizational levels
  • Ability to manage multiple priorities in a highly matrixed environment
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The Company
HQ: Melville, NY
2,041 Employees

What We Do

For more than 25 years, ADI Global Distribution has been the leading security and low-voltage distributor professionals rely on. Our industry solutions enable dealers and integrators to operate more efficiently and offer reliable services. Through our partnership with more than 700 leading suppliers, ADI offers the industry's largest product selection. With more than 350 thousand products in-stock every day available in 195 stocking locations across 17 countries and online through our Digital Branch, our customers can access the newest technologies and solutions at the best prices year-round. ADI provides the services, solutions, and support you need to help your business grow and save you time and labor on every project. Our customers depend on ADI for system design support, device programming, and in-person and digital training opportunities

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