Sr Account Manager

Posted Yesterday
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Bengaluru, Bengaluru Urban, Karnataka, IND
In-Office
Senior level
Information Technology
The Role
Owns sales growth, revenue, margin, collections, forecasting, pipeline development, territory execution, and strategic account expansion for research chemicals across India. Manages pharmaceutical, CRO/CDMO, laboratory, academic, healthcare, and industrial customers, along with authorized channel partners. Develops account plans, drives new business, supports product commercialization, monitors market and regulatory trends, and coordinates with cross-functional teams. Requires extensive travel and participation in industry events.
Summary Generated by Built In

Job Title: Senior Account Manager – Research Chemicals
Location: Bangalore, India
Business: Lab & Therapeutic and Pharma Production (LTPP) – Solstice Advanced Materials
Reporting To: Sales Head, LTPP India
We are seeking an experienced Senior Account Manager – Research Chemicals to drive sales growth, strengthen channel performance, and expand strategic customer relationships across India.

Based in Bangalore, the role will support the Lab & Therapeutic and Pharma Production (LTPP) business and report to the Sales Head, LTPP India.
The role will promote solutions across pharmaceutical, healthcare, CRO/CDMO, research, academic, testing, and industrial segments while ensuring compliance with company policies and applicable regulatory requirements.
Portfolio & Market Focus

The portfolio includes:

  • Reagents
  • Solvents
  • Analytical standards
  • Karl Fischer reagents
  • Specialty laboratory chemicals

Key brands include:

  • Fluka™
  • Hydranal™
  • Chromasolv™
  • TraceSELECT™
  • Burdick & Jackson™
  • Riedel-de Haën™

These solutions support customers across:

  • Pharmaceutical
  • Healthcare
  • Academic
  • Research
  • Industrial
  • Analytical laboratory segments

The Senior Account Manager will own and drive:

  • Revenue growth
  • Gross margin
  • Collections
  • Market-share expansion
  • Sales forecasting
  • Pipeline development
  • Territory execution
  • Customer and channel development
ResponsibilitiesKey Responsibilities1. Sales Planning & Execution
  • Own territory revenue, gross margin, collections, and growth targets.
  • Develop account plans for key pharmaceutical, CRO/CDMO, healthcare, academic, industrial, and analytical laboratory customers.
  • Identify customer needs and recommend relevant reagents, solvents, analytical standards, Karl Fischer reagents, and high-purity chemicals.
  • Maintain an accurate opportunity pipeline and provide reliable sales forecasts using Salesforce.com (SFDC) or the applicable CRM system.
  • Coordinate with internal teams on quotations, order processing, fulfillment, collections, and customer escalations.
  • Improve sales effectiveness through disciplined processes, pricing control, conversion tracking, and channel activity reviews.
2. Business Development & Market Expansion
  • Build a qualified pipeline of new customers, applications, and product opportunities.
  • Drive commercialization of new products and strategic growth initiatives through direct customer engagement and authorized channel partners.
  • Monitor:
    • Market trends
    • Competitor activity
    • Customer buying patterns
    • Pricing movements
    • Regulatory developments
  • Partner with Product, Technical, Marketing, Supply Chain, and Regional teams to develop go-to-market plans and growth strategies.
3. Channel Partner Management
  • Manage authorized channel partners in line with sales priorities, commercial policies, and compliance requirements.
  • Drive partner productivity through:
    • Business reviews
    • Joint customer visits
    • Pipeline reviews
    • Quotation follow-up
    • Conversion tracking
  • Expand market reach by identifying coverage gaps, improving customer penetration, and supporting channel partners with product, pricing, and promotional inputs.
  • Support channel partners in achieving Annual Operating Plan (AOP) commitments.
  • Maintain pricing discipline, payment compliance, and brand standards across the channel.
4. Customer Engagement & Brand Visibility
  • Engage directly with end customers, distributors, influencers, and laboratory decision-makers to strengthen relationships and create new opportunities.
  • Represent the company at:
    • Seminars
    • Exhibitions
    • Technical forums
    • Industry events
  • Promote the Research Chemicals portfolio and strengthen brand visibility in the market.
  • Share customer and channel feedback internally to improve product positioning, service delivery, and growth strategies.
QualificationsRequired Experience, Qualifications & CapabilitiesEducation
  • Bachelor's or Master's degree in Chemistry, Pharmaceutical Sciences, Life Sciences, Biotechnology, or a related field.
  • MBA is an advantage.
Experience
  • 8–10 years of B2B sales experience in:
    • Research chemicals
    • Laboratory chemicals
    • Life sciences
    • Diagnostics
    • Laboratory equipment
    • Healthcare-related industries
Customer & Market Experience
  • Experience managing accounts across:
    • Pharmaceutical companies
    • CRO/CDMO organizations
    • Research institutions
    • Academic institutions
    • Analytical testing laboratories
    • Industrial laboratories
Sales & Commercial Skills
  • Proven track record of achieving sales targets.
  • Experience in territory development and business growth.
  • Experience managing and developing distributors/channel partners.
  • Strong customer relationship and negotiation skills.
  • Experience managing pricing, collections, escalations, pipeline, and forecasting.
CRM Experience
  • Experience using CRM systems such as Salesforce.com (SFDC).
  • Experience with sales pipeline management, forecasting, business reviews, and reporting.
Cross-Functional Skills
  • Ability to work effectively with Product, Supply Chain, Finance, Customer Service, Technical Support, Marketing, and Regional teams.
Personal Skills
  • Self-driven and disciplined.
  • Strong communication and relationship-management skills.
  • Comfortable working in a target-driven sales environment.
  • Strong customer and partner engagement skills.
  • Ability to manage multiple stakeholders and priorities.
Preferred Industry Background

Preference will be given to candidates from:

  • Laboratory chemicals
  • Analytical reagents
  • Solvents
  • Life sciences
  • Scientific distribution

Preferred companies include: Merck, Avantor, Thermo Fisher Scientific, Actylis, J.T. Baker, Biosolv, Labscan, QualiChem, Advent, SD Fine, ExpressSolv, or similar organizations.

Travel Requirements
  • Willingness to travel extensively across India.
  • Frequent interaction with customers, distributors, channel partners, and industry stakeholders.
About Us

About Solstice Advanced Materials

Solstice Advanced Materials is a leading global specialty materials company that advances science for smarter outcomes. Solstice offers high-performance solutions that enable critical industries and applications, including refrigerants, semiconductor manufacturing, data center cooling, nuclear power, protective fibers, healthcare packaging and more. Solstice is recognized for developing next-generation materials through some of the industry's most renowned brands such as Solstice®, Genetron®, Aclar®, Spectra®, Fluka™, and Hydranal™. Partnering with over 3,000 customers across more than 120 countries and territories and supported by a robust portfolio of over 5,700 patents, Solstice’s approximately 4,000 employees worldwide drive innovation in materials science. For more information, visit Advanced Materials.


Skills Required

  • Bachelor's or Master's degree in Chemistry, Pharmaceutical Sciences, Life Sciences, Biotechnology, or a related field
  • 8-10 years of B2B sales experience in research chemicals, laboratory chemicals, life sciences, diagnostics, laboratory equipment, or healthcare-related industries
  • Experience managing accounts across pharmaceutical companies, CRO/CDMO organizations, research institutions, academic institutions, analytical testing laboratories, or industrial laboratories
  • Proven track record of achieving sales targets
  • Experience in territory development and business growth
  • Experience managing and developing distributors or channel partners
  • Strong customer relationship and negotiation skills
  • Experience managing pricing, collections, escalations, pipeline, and forecasting
  • Experience using CRM systems such as Salesforce.com (SFDC)
  • Experience with sales pipeline management, forecasting, business reviews, and reporting
  • Ability to work effectively with Product, Supply Chain, Finance, Customer Service, Technical Support, Marketing, and Regional teams
  • Self-driven and disciplined
  • Strong communication and relationship-management skills
  • Comfortable working in a target-driven sales environment
  • Strong customer and partner engagement skills
  • Ability to manage multiple stakeholders and priorities
  • MBA
  • Industry background in laboratory chemicals, analytical reagents, solvents, life sciences, or scientific distribution
  • Willingness to travel extensively across India
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The Company
HQ: Chicago, IL
85 Employees
Year Founded: 2001

What We Do

Solstice, part of Kin + Carta, is a modern software engineering firm that helps Fortune 500 companies seize new opportunities through world-changing digital solutions. As strategists and consultants, we help organizations evolve their digital strategy to solve mission-critical problems. As designers and developers, we build incredible hardware and software solutions that transcend a standalone product and transform an organization’s relationship with its customers. As instructors and coaches, we help companies transform from the inside out by adopting a high-speed culture of innovation. We’re strategists, researchers, designers, and engineers hell-bent on changing the way the world does business. We’re headquartered in Chicago and have delivery offices in New York, London, and Buenos Aires. For more information about Solstice, visit solstice.com

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