Sr. Account Manager

Posted 4 Days Ago
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Grand Rapids, MI, USA
In-Office
90K-125K Annually
Senior level
Industrial • Manufacturing
The Role
Develop and execute strategic account plans to grow Lifecycle Solutions & Services. Qualify opportunities, lead cross-functional teams, present ROI-driven solutions, negotiate and close complex multimillion-dollar deals with executives, manage high-revenue opportunities, and maintain customer relationships. Requires up to 50% travel.
Summary Generated by Built In
Dematic is seeking an experienced, senior level account manager to grow our Lifecycle Solutions & Services Business; focusing on customer success and continuous mutual growth alongside customers and their systems. The candidate should be self-driven and highly collaborative, adept at negotiating complex agreements, fostering and establishing relationships, and highly effective at understanding and solving customer business challenges by leveraging our industry-leading solutions and services.We offer:

Dematic is a leading supplier of integrated automated technology, software and services to optimize the supply chain. Dematic employs over 6,000 skilled logistics professionals to serve its customers globally, with engineering centers and manufacturing facilities located around the world. Dematic is one brand under the KION Group of companies and has implemented more than 6,000 integrated systems for a customer base that includes small, medium and large companies doing business in a variety of market sectors.

We offer:

What We Offer:

  • Career Development
  • Competitive Compensation and Benefits
  • Pay Transparency
  • Global Opportunities 

Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer

Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

The base pay range for this role is estimated to be $90,000 - $125,000 at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills. 

Tasks and Qualifications:

Tasks and Qualifications:

What You Will Be Doing In This Role:

  • Develop and implement Strategic Account plans for current and targeted accounts.
  • Qualify opportunities by leveraging consistent customer communication, install base data, lead system and sales support resources.
  • Work in conjunction with other Dematic functions to provide the best solution to the customer (Solution Development, Project Management, Engineering, Finance, etc.)
  • Develop a complete understanding of the customers' organizational structure and key buying influences.
  • Perform customer presentations, articulating the value proposition of product/solution/service offerings and highly complex ROI.
  • Confidently drive a team of internal experts to negotiate and close a complex sale with executive level individuals.
  • Manage high revenue-based opportunities to meet revenue and margin growth strategies.
  • Provide management with recommendations for improving volume, market share and price levels.

What We Are Looking For

  • Thorough knowledge of automated material handling solutions and services, with the ability to drive business development and marketing efforts to build targeted pipeline.
  • BS/BA degree in Business or Marketing and/or 5+ years of successful experience in complex, highly technical solution to distribution or logistics companies.
  • Previous consultative selling experience preferred.  Must be able to negotiate complex deals, including experience with executive level engagements and communication.
  • Experience with Supply Chain Execution software preferred.
  • Experience selling multi-million-dollar projects.
  • Successful demonstration of the key responsibilities as presented above.
  • Excellent verbal and written communication/presentation skills.
  • Able to multi-task and work in a high-growth, fast-paced and deadline driven environment successfully.
  • Willingness for business travel, up to 50%
  • Proficiency in Salesforce preferred.
  • Training in strategic selling methodology (Miller Heiman) preferred.
  • Models our Values of Integrity, Collaboration, Courage, and Excellence.

Skills Required

  • Thorough knowledge of automated material handling solutions and services and ability to drive business development and targeted pipeline.
  • BS/BA degree in Business or Marketing and/or 5+ years of successful experience selling complex, highly technical solutions to distribution or logistics companies.
  • Ability to negotiate complex deals, including experience with executive-level engagements and communication.
  • Experience selling multi-million-dollar projects.
  • Successful demonstration of the key responsibilities (strategic account plans, opportunity qualification, cross-functional coordination, closing complex sales).
  • Excellent verbal and written communication and presentation skills.
  • Ability to multi-task and work in a high-growth, fast-paced, deadline-driven environment.
  • Willingness for business travel, up to 50%.
  • Previous consultative selling experience.
  • Experience with Supply Chain Execution software.
  • Proficiency in Salesforce.
  • Training in strategic selling methodology (Miller Heiman).
  • Models company values of Integrity, Collaboration, Courage, and Excellence.
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The Company
HQ: Frankfurt am Main
2,544 Employees
Year Founded: 2006

What We Do

Looking to make your move? Then you’ve come to the right place! We are the KION Group, and the world of intralogistics is our home. Our solutions ensure the smooth flow of materials and information in production plants, warehouses, and distribution centers in over 100 countries. We have around 41,000 employees who make a real difference, helping us to become who we are today: the biggest manufacturer of forklift trucks and warehouse handling equipment in Europe, and one of the world’s leading warehouse automation providers. Successful? We are, but it’s all down to the motivated, highly trained, and multi-talented people that work for us. Would you like to be part of an international, diverse team? We can offer you interesting jobs and exciting career opportunities in an innovative, rapidly-growing, and forward-looking industry. With us, you benefit from numerous development opportunities in a globally active group, including the possibility of working at one of our locations abroad on a temporary basis. No matter which of our sites you work at, the KION values—integrity, collaboration, courage, and excellence—shape our individual action and our collaboration with colleagues, managers, customers, suppliers, and applicants both nationally and internationally. Who makes up the KION Group? With our international brands Linde Material Handling, STILL, and Baoli, as well as regional brands Fenwick and OM, we stand for exceptional technology and service expertise for forklift trucks and warehouse handling equipment around the world. Dematic expands the portfolio with its automated material handling solutions for intralogistics processes in warehouses, production, and sales

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