Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.
The Senior Account Manager leads the pre- to post-sale campaign execution workflow as a strategic partner to Netflix Sales Partner(s), working with clients and sales on RFP responses, media plan generation, campaign execution, and monitoring delivery performance to ensure flawless execution and excellent client service. Beyond managing key accounts, Sr AMs serve as subject-matter experts, collaborate with AM leadership on sales enablement initiatives, and assist with onboarding new hires.
Key Responsibilities:
- Manage our top and strategic accounts in partnership with Sales teams, driving revenue growth
- Provide seamless customer service to help clients activate campaigns
- Lead strategic media planning for strategic accounts and contribute to RFP responses (packaging, pricing, targeting)
- Host weekly Pipeline & Pacing meetings with Sales Partners
- Host campaign kick-off meetings and gather launch assets with clients
- Oversee ad campaign delivery performance and proactively identify and recommend in-flight upsell and cross-sell opportunities to clients based on campaign performance and evolving client objectives
- Work closely with Ads Operations on order implementation and technical troubleshooting
- Provide data-driven insights, including post-campaign wrap reports and QBRs
- Navigate campaign escalations and build long-term prevention solutions
- Partner cross-functionally on custom creative assets
- Maintain deep knowledge of ad products, sponsorship offerings, targeting, and ad policies
- Represent AM team feedback and priorities to leadership, proactively surfacing risks and escalating unresolved blockers
- Lead new AM onboarding and wider AM org initiatives that improve team workflows and drive incremental revenue
- Support Sales Enablement in developing new products/processes
- Contribute to monthly billing & invoicing with clients and finance
What We’re Looking For:
- 5+ years in Account Management and/or Sales Planning in digital media, with a video advertising focus
- Strong client service and relationship management skills
- Operational excellence, process rigor, and cross-functional coordination
- Audience-driven, solutions-based media planning experience
- Experience with multiple deal types (DIO, Programmatic Guaranteed, PMP, Live); programmatic experience required
- Data fluency and data-driven storytelling skills
- Practical experience using generative AI and automation tools to optimise workflows and synthesize complex campaign performance data.
- Strong project management skills for multitasking across stakeholders
- Familiarity with research/verification vendors (Nielsen, iSpot, IAS, DoubleVerify, Kantar, etc.)
- Excellent verbal and written communication
Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.
We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
Skills Required
- 5+ years of experience in Account Management and/or Sales Planning in digital media, with a video advertising focus
- Strong client service and relationship management skills
- Operational excellence, process rigor, and cross-functional coordination
- Audience-driven, solutions-based media planning experience
- Experience with multiple deal types, including DIO, Programmatic Guaranteed, PMP, and Live
- Programmatic advertising experience
- Data fluency and data-driven storytelling skills
- Practical experience using generative AI and automation tools to optimize workflows and synthesize campaign performance data
- Strong project management skills for multitasking across stakeholders
- Familiarity with research and verification vendors such as Nielsen, iSpot, IAS, DoubleVerify, and Kantar
- Excellent verbal and written communication skills
Netflix Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Netflix and has not been reviewed or approved by Netflix.
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Fair & Transparent Compensation — Compensation is positioned as “personal top of market” with regular recalibration and broad posted ranges for senior roles that signal the philosophy. The cash‑forward structure and clearly described pay‑mix choices help set expectations on how pay is determined.
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Equity Value & Accessibility — Employees can choose the mix of cash versus fully vested 10‑year stock options, with grants structured to be retained even after departure. This employee‑directed design increases accessibility and control over equity participation.
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Healthcare Strength — Health coverage is described as comprehensive across medical, dental, vision, and mental health, with employer funding designed to offset premiums. Additional resources like counseling/coaching and wellness support reinforce breadth in care access.
Netflix Insights
What We Do
Netflix is the world's leading streaming entertainment service with 209 million paid memberships in over 190 countries enjoying TV series, documentaries and feature films across a wide variety of genres and languages. Members can watch as much as they want, anytime, anywhere, on any internet-connected screen. Members can play, pause and resume watching, all without commercials or commitments.
