About the Role
The UK Global Delivery Partnerships Team manages relationships with some of the largest and most valuable Restaurant Partners at Uber UKI. As a Franchisee Account Manager for Global Brands, you will build on strong relationships established with corporate brand teams, while owning the development of direct relationships with key franchisee groups to drive growth. In this role, you will be accountable for outcomes across marketing, operations, and trip growth. You will partner closely with cross functional teams, act as the voice of the customer internally, and balance strategic thinking with strong operational execution.
What you will do
- Build and grow long-term partnerships by leading day-to-day interactions with key decision-makers within your managed book of franchise groups
- Navigate ambiguity, shifting priorities, and internal complexity to unlock value for Partners and for Uber
- Increase product adoption and secure marketing investment by clearly communicating the value of our products with a lens of creativity to differentiate our offerings
- Scale success by identifying key operational opportunities within your managed book and developing clear strategies to drive positive change
- Collaborate across operations, marketing, product, and legal to be the voice of the customer, resolve blockers, and deliver solutions that scale
- Bring your analytical A-game by developing analyses to understand trends, provide meaningful insights, and track the impact of initiatives against our growth goals
- Stay resilient through roadblocks, ensuring nothing gets missed while consistently finding new ways to contribute to our partnerships
- Lead recurring business reviews to highlight progress, address remaining opportunities, and ensure we are hitting targets for net acquisition and trip growth
- Travel to merchant sites across the UK approximately one day per week to build strong relationships, gain first-hand insight into store operations, conduct monthly business reviews (MBRs), secure investment, and support the onboarding of additional stores.
What you will need
- 5+ years of experience in account management, sales, business development, or another revenue-generating commercial role
- A strong track record of independently identifying, developing, and closing growth opportunities that deliver meaningful revenue impact
- The ability to operate with a high degree of autonomy, set your own priorities, and drive work from problem identification through to execution without requiring significant direction
- Strong commercial acumen, with the ability to understand partner economics, identify value creation opportunities, and translate these into clear commercial strategies
- Strong analytical skills, with the ability to use data to identify opportunities, build business cases, influence decisions, and measure commercial impact
- Strong negotiation skills, with experience leading commercial conversations
- The ability to manage multiple high-priority workstreams simultaneously in a fast-paced and ambiguous environment
- Strong stakeholder management skills, with the confidence to influence senior internal and external stakeholders
- Proficiency in Salesforce and Excel
- Bachelor’s degree or equivalent practical experience
Nice to have
- Experience within QSR, food delivery, restaurant advertising, marketplaces, or another high-growth commercial environment
- Experience managing enterprise partnerships, franchise organisations, or global brands
- Experience owning a significant book of business or revenue target
Ready to Ride?
This isn't the kind of place where you follow a playbook — it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves — we'd love to hear from you.
You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.
Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.
Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.
Skills Required
- 5+ years of experience in account management, sales, business development, or another revenue-generating commercial role
- Track record of independently identifying, developing, and closing growth opportunities with meaningful revenue impact
- Ability to work autonomously and manage priorities from problem identification through execution
- Strong commercial acumen and ability to develop commercial strategies
- Strong analytical skills, including data analysis, business-case development, and impact measurement
- Strong negotiation skills and experience leading commercial conversations
- Ability to manage multiple high-priority workstreams in a fast-paced environment
- Strong stakeholder management and influencing skills
- Proficiency in Salesforce and Excel
- Bachelor's degree or equivalent practical experience
- Experience in QSR, food delivery, restaurant advertising, marketplaces, or another high-growth commercial environment
- Experience managing enterprise partnerships, franchise organizations, or global brands
- Experience owning a significant book of business or revenue target
Uber Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Uber and has not been reviewed or approved by Uber.
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Parental & Family Support — Policies provide a minimum of fully paid parental leave for all parents and financial support for fertility, adoption, and surrogacy, with added credits to ease the transition. Programs extend to family medical leave and parenting support resources, indicating depth beyond baseline offerings.
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Healthcare Strength — Healthcare coverage is described as comprehensive across many countries, with medical, dental, vision, life, disability, and mental health benefits, plus allowances where direct plans are not available. Wellness programs and reimbursements further reinforce access to care.
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Wellbeing & Lifestyle Benefits — Monthly ride and meal credits, free office meals/snacks, fitness stipends, onsite gyms, and wellbeing reimbursements create meaningful everyday value. Home‑office stipends, travel medical coverage, and counseling support round out lifestyle-oriented perks.
Uber Insights
What We Do
We are Uber. The go-getters. The kind of people who are relentless about our mission to help people go anywhere and get anything. Movement is what we do. It’s our lifeblood. It runs through our veins. It’s what gets us out of bed each morning. It pushes us to constantly reimagine how we can move better. For you. For all the places you want to go. For all the things you want to get. For all the ways you want to earn. Across the entire world. In real-time. At the incredible speed of now.
Why Work With Us
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.
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