Staples is business to business. You’re what binds us together.
Our world-class sales and sales support teams work directly with businesses of all sizes to offer products and services that meet our customers’ unique needs. We are committed to understanding our customers and using best-in-class sales tools and technology to deliver the right solutions. We’re constantly discovering new ways to grow, investing in skill development, and creating opportunities for career advancement both within and beyond sales.
Role Summary:
The Sr. Account Developer is responsible for driving growth within Staples' largest customer accounts by identifying, penetrating, reactivating, onboarding, and ramping site-level business. Through phone, video, and digital engagement, this role partners with customers to increase adoption, grow sales, and strengthen customer relationships. The Sr. Account Developer works closely with Key Account Executives, Category Specialists, and Customer Support teams to uncover opportunities, create value, and drive revenue growth. This is a strategic, high-velocity sales role that leverages customer insights, technology, and a hunter mentality to create and advance opportunities through the sales funnel.
What You'll Be Doing:
- Consistently achieve activity goals and daily performance metrics, including outbound dials, live customer contacts, selling time, and opportunity creation.
- Identify, qualify, and develop new business opportunities within existing enterprise accounts.
- Manage opportunities through all stages of the sales funnel to drive customer growth and retention.
- Utilize consultative selling techniques to uncover customer needs and recommend appropriate solutions.
- Communicate Staples' value proposition and overcome objections to win new business.
- Leverage CRM and sales engagement tools to prioritize activities, track customer interactions, and manage pipeline health.
- Partner with Customer Support Managers, Key Account Executives, and Category Specialists to onboard new sites and expand customer relationships.
- Develop expertise in customer buying processes and influence product adoption and standardization efforts.
What You Bring to the Table:
- Strong drive to win and consistently exceed goals.
- Hunter mentality with a proven track record of business development and prospecting success.
- Resilience and the ability to turn rejection into future opportunities.
- Consultative, solution-based, and insight-driven selling experience.
- Excellent time management, organization, and prioritization skills.
- Strong phone presence and virtual communication abilities.
- Collaborative mindset with the ability to build strong internal and customer relationships.
- Self-motivated and comfortable working independently in a fast-paced, metrics-driven environment.
What's Needed - Basic Qualifications:
- Bachelor's degree or equivalent work experience.
- 2+ years of successful sales experience or success as a Staples B2B Sales Associate.
- Knowledge of Customer Relationship Management (CRM) tools.
- Computer proficiency in PowerPoint, Excel, and Outlook.
- Ability to succeed in a competitive, goal-oriented sales environment.
- Ability to be coached and incorporate feedback.
- Industry knowledge.
We Offer:
- Inclusive culture with associate-led Business Resource Groups.
- 112 hours of PTO and holiday schedule (7 observed paid holidays plus 1 floating holiday).
- Online and retail discounts, Company Match 401(k), physical and mental wellness programs, and more.
- Career growth opportunities within a high-performing sales organization.
- Access to industry-leading sales tools, training, and professional development resources.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
About UsStaples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.Skills Required
- Bachelor's degree or equivalent work experience
- 2+ years of successful sales experience or success as a Staples B2B Sales Associate
- Knowledge of Customer Relationship Management (CRM) tools
- Computer proficiency in PowerPoint, Excel, and Outlook
- Ability to succeed in a competitive, goal-oriented sales environment
- Ability to be coached and incorporate feedback
- Industry knowledge
Staples Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Staples and has not been reviewed or approved by Staples.
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Wellbeing & Lifestyle Benefits — Wellbeing offerings are described as broad, including wellness reimbursements, emotional support and coaching, legal services, identity theft protection, and pet insurance. Employee discounts and select on-site amenities are also positioned as meaningful add-ons beyond basic coverage.
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Leave & Time Off Breadth — Time-off provisions are presented as relatively expansive, including paid time off, company-recognized holidays, and a personal or flexible holiday option. Vacation that grows with tenure and PTO flexibility are highlighted as valued elements.
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Inclusive Benefits Coverage — Healthcare benefits explicitly include gender-affirming care alongside medical, dental, and vision coverage. Family and caregiver programs also include support that references LGBTQ+ considerations and broader life-stage needs.
Staples Insights
What We Do
For nearly 40 years, Staples has been a trusted leader in delivering end-to-end workplace solutions for consumers and businesses of all sizes across a broad range of industries. The company provides a comprehensive portfolio of products, strategic solutions, and services including print and marketing, shipping, technology, and travel. Its specialized assortment includes high-quality office supplies, janitorial products, technology, furniture, and breakroom essentials, all supported by best-in-class supply chain capabilities and a dedicated team of experts committed to making the workday easier. Headquartered near Boston, Massachusetts, Staples operates throughout North America via direct B2B sales, e-commerce, and more than 900 retail stores. To learn more, visit your local U.S. Staples store, download the Staples app, explore Staples.com or StaplesBusiness.com, or follow @Staples on social media.
