Vision and Value Delivery
- Ideate and determine a strategic plan/initiative, in alignment with Centre of Expertise and Service Partner teams to deliver business aspirations.
- Remove obstacles and coordinate actions for successful implementation of initiatives.
- Assist Head, Homeowners to plan and implement tasks required for delivery of Quest and business aspirations
Business Development & Innovation
- Lead plans, develop initiatives to generate new revenue for Mortgage business
- Excellent communication for effective collaborate with various stakeholders, including service partners, business support teams, Centre of Expertise, marketing, and senior management to ensure product goals and visions are set right.
- Stay informed and analyse Mortgage and property outlook, property/real estate market, economic trends and competitors offering grow Mortgage business
- Lead ideation, creation and timely implementation of project to improve or update on credit related matters including and not limited to customer scorecard, credit policy, customer journeys, processes, sales related matters i.e. Mortgage sales incentive, training, credit and knowledge and regulations, business support teams (eg. End-Financing Management, End-Financing Valuation, Credit Evaluation, Collections) that influence mortgage business with external and internal stakeholders
- Plan and introduce pilot proposition to grow new revenue for business
- Ensuring adherence to internal and external regulations for new proposals, implementation, foundation setting and post implementation review with stakeholders, committees and management
- Lead project to address product-related issues and implement solutions and enhancements.
- Perform regular peers’ business performance analysis to enable sustainable mortgage portfolio growth profitably.
- Review product pricing, introduce tactical pricing campaign to grow portfolio profitably to meet budget and manage daily SRR, improve SRR process and operations
Skills Required
- Excellent communication and collaboration skills with stakeholders, service partners, business support teams, marketing, Centre of Expertise teams, and senior management
- Ability to analyze mortgage, property, real estate market, economic, competitor, and business performance trends
- Knowledge of mortgage products, credit-related matters, customer journeys, pricing, sales processes, and regulatory requirements
What We Do
We are a multinational regional financial services provider that is committed to deliver complete solutions to our clients through differentiated segment offerings and an ecosystem that supports simple, fast and seamless customer experience, underpinned by cohesive and inspired workforce and relationship built with stakeholders Headquartered and listed in Malaysia, RHB Banking Group is the longest established local bank, formed though the mergers of several banks, the oldest of which was founded in 1913. RHB Banking Group and its subsidiaries provide a full range of services ranging from retail banking, business banking, corporate and investment banking, Islamic banking, transaction banking to treasury, insurance, asset management, private equity and stockbroking services. TOGETHER WE PROGRESS Our strong heritage is the foundation of our commitment to continue serving the community. For over a 100 years, we have been helping people and businesses grow and succeed, and will continue to do so. Our experience gives us an in-depth understanding of the needs of our customers and partners, inspiring us to constantly innovate and improve to serve them better. With their unending support, we have established ourselves with a strong footprint throughout Malaysia and we are now present in 9 other countries across the ASEAN region. We hope our legacy and pursuit for excellence continues as we tirelessly cultivate and nurture the next generation through our actions and words, preparing a brighter future ahead. We thank those who believe in us and welcome everyone to join us on our exciting journey of progress. The time has come for us to move forward in unison, to realise our greater potential together. Our new brand promise "Together We Progress” honours our past, celebrates the present and welcomes the future. We invite you to join us as we work towards a better and brighter future for all.
