SQL Performance DBA / IT Support Technician
iRely is looking for a SQL Performance DBA - IT Support Specialist to join the Technology Support Team in Philippines.
As a SQL Database Administrator and IT Support professional with 4-6 years of hands-on experience, you will play a pivotal role in providing advanced IT support. This role is required to work and can be performed remotely from 6 am to 2 pm IST wth possibility of rotational shift. All our coworkers are required to visit onsite atleast once a week (Typically Mondays) to meet the team.
Responsibilities
- Provide senior-level IT support, drawing on 4-6 years of hands-on experience in the field.
- Utilize strong SQL skills to manage and support databases efficiently.
- Help to identify SQL performance issues within our Customers' software.
- Work with our developers to derive performance solutions.
- Demonstrate expertise in SQL scripting, specifically Transact SQL, for tasks like creating backups, restoring data, and writing scripts to enhance database performance.
- Diagnose and resolve complex technical issues, encompassing both hardware and software components.
- Communicate effectively in fluent English, catering to a customer-facing support role.
- Pay meticulous attention to detail, ensuring accuracy and precision in handling intricate technical matters.
- Be available to work night shifts, indicating readiness for a 24/7 support role or supporting users across different time zones.
Qualifications:
- 4-6 years of proven experience in SQL DBA functions and general IT support, showcasing a strong troubleshooting skill set.
- Solid SQL experience, including proficiency in Transact SQL.
- Ability to identify SQL Performance issues, explain them and write up suggested changes.
- Excellent communication skills in English, both verbal and written.
- Detail-oriented mindset with a focus on accuracy and precision.
- Comfortable working night shifts, reflecting availability for 24/7 support responsibilities.
- Experience with Solarwinds DPA is a plus.
Diversity and Inclusion
We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.
About iRely
In 2008, iRely began selling its Commodity Management system to producers and processors. Since then, we have continued to expand and implement new software designed to deliver business management solutions for the petroleum distribution, retail, agriculture, and commodity industries.
Today, iRely remains privately owned and self-funded, with a long-term ownership plan that ensures private ownership for decades to come. Our commitment to customer success has made us a global leader in digital transformation.
Headquartered in Fort Wayne, Indiana, with offices in New Jersey, Texas, Washington, London, Bangalore (India), and Makati City (Philippines), iRely has nearly 40 years of experience providing end-to-end ERP and CTRM to over 500 customers in more than 25 countries.
Here at iRely, we understand that your Business isn't simple, but our Innovative Software Solutions are.
https://www.irely.com/
