SQA Analyst III

We are hiring an SQA Analyst III to join our Software Quality Assurance team at BlueCross BlueShield of Tennessee!

In this role, you will help transform and expand test automation across our Digital organization, supporting web applications, mobile applications, mobile browsers, and integrated digital platforms. You’ll build and maintain scalable automation using Selenium WebDriver and Java, automate cross-browser and database validation, and support API automation as needed. You will serve as a technical automation resource for agile delivery teams, helping increase automated test coverage, reduce manual testing dependencies, and improve the speed, stability, and quality of digital releases. You’ll also have opportunities to contribute to AI-augmented testing practices as the organization continues to advance its automation maturity, and support strategic objectives for digital quality transformation and continuous product delivery.

Ideal candidates for the role will have:

• Hands-on experience with Selenium WebDriver (or) relevant open-source tools like Playwright and Java developing and maintaining automation scripts.
• Experience automating testing for web applications and cross-browser environments.
• SQL and database testing experience, including writing queries and automating database validations.
• Hands on experience with testing frameworks using Page Object Model (POM), TestNG, or hybrid frameworks
• API validation and automation using Rest Assured
• Experience working with modern automation frameworks and the ability to build scalable, maintainable automation solutions.
• Hands-on experience with building CI/CD pipelines setup for automated test runs

Preferred qualifications:

• Healthcare industry experience.
• Experience with Azure DevOps or other similar test management tools.
• Experience leveraging AI‑enabled tools to improve QA efficiency.

Note:

• This is a remote, work-from-home position, but the final round of interviews will take place on-site in our Chattanooga, TN headquarters.
• Occasional after-hours validation/deployment support may be required for production releases.
• Candidates located in the Eastern or Central time zones are preferred due to team collaboration and scheduling needs.

Job Responsibilities

• Understanding of entire project with the ability to prepare testing strategy and/or test plans, and perform testing as assigned including end-to-end validation by coordinating with multiple teams.
• Understand and gather project requirements from the customer, both internal and external, creating and reviewing testing specification artifacts.
• Review requirements and identify gaps/missing information and estimate small to medium projects using any one or more estimation techniques.
• Derive scenarios for testing, design test cases using test design techniques, document test data requirements, identify and create test data, perform testing utilizing different testing techniques, and report results.
• Hands-on experience of functional automation tools and/or performance automation tools.
• Promotes and recommends improvements to the quality assurance standards.
• Leads collaboration with stakeholders or product team to communicate test delivery artifacts, results  and metrics.

Job Qualifications

Education

• Bachelor's degree in information technology/software engineering or relevant work experience in  software industry. Equivalent experience is defined as 4 years of professional work experience in a corporate environment.

Experience

• 3 years - Experience in Software Quality Assurance (SQA) or minimum 2 years in the SQA Analyst I role required.
• 3 years - Experience in SQL Server or equivalent databases.
• 3 years - Experience testing applications where no GUI testing was involved including API or web services; testing with back-end processing, file processing, and/or interfaces between systems required.
• 3 years – Experience in test automation or performance including troubleshooting issues.
• 2 year – Working experience with Agile delivery teams and associated methodologies.

Skills\Certifications

• Familiar with processes and procedures using IT industry standards (i.e., ITIL, COBIT, IEEE, etc.)
• Knowledge of quality assurance and testing methodologies
• Skilled in DevOps tools and technologies
• Exposure to cloud application platforms
• Attention to detail and technical presentation skills
• Strong interpersonal skills and ability to cultivate relationships with all internal/external stakeholders, promoting diversity of perspectives, ideas, and cultures.

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Applying for this job indicates your acknowledgement and understanding of the following statements:

BCBST will recruit, hire, train and promote individuals in all job classifications without regard to race, religion, color, age, sex, national origin, citizenship, pregnancy, veteran status, sexual orientation, physical or mental disability, gender identity, or any other characteristic protected by applicable law.

Further information regarding BCBST's EEO Policies/Notices may be found by reviewing the following page:

BCBST's EEO Policies/Notices

BlueCross BlueShield of Tennessee is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at BlueCross BlueShield of Tennessee via-email, the Internet or any other method without a valid, written Direct Placement Agreement in place for this position from BlueCross BlueShield of Tennessee HR/Talent Acquisition will not be considered. No fee will be paid in the event the applicant is hired by BlueCross BlueShield of Tennessee as a result of the referral or through other means.