Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job DescriptionPOSITION SUMMARY
We’re looking for a Sportsbook Supervisor who will be responsible for the operations of a specific area of the Sportsbook during assigned shift including but not limited to approving or denying wagers from customers, scheduling of staff, and ensuring compliance with state and federal regulations.
ESSENTIAL FUNCTIONS
(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)
- Supervise Sportsbook cashiers; ensures all transactions are performed according to Company policies as well as state and federal regulations
- Monitor all monies being wagered
- Approve or deny wagers from guests in conjunction with the Risk and Trading team
- Maintain Sportsbook vault
- Conduct sweeps/bankroll increases on cashier drawers as necessary
- Monitor performance, conducts basic maintenance, and customer experience on kiosks
- Handle escalated guest disputes in the Sportsbook
- Report issues and discrepancies to management immediately
- Advise management of any operational concerns
- Assist with training, developing, measuring performance, disciplining, and/or scheduling department staff, as assigned
- Enforce Company’s Standard Operating Procedures
- Maintain high visibility throughout the Sportsbook
- Provide outstanding customer service in a timely manner to both guests and fellow employees
- Perform other duties as assigned
EDUCATION AND/OR EXPERIENCE REQUIREMENTS:
- Minimum of 1 year of experience with cash handling and sportsbook betting experience preferred
- Previous supervisory experience preferred
- At least 1 year of ticket writer/cashier experience preferred
- Strong collaboration and project management skills
- Excellent written and verbal communication skills
- Ability to thrive in a fast-paced, team-oriented environment
- Experience in sports or online gaming highly desired
- Exceptional interpersonal skills in dealing with employees and customers
ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):
- Must be able to obtain and maintain a gaming license and satisfy all regulatory requirements
- Must be twenty-one (21) years of age or older
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Skills Required
- At least 1 year of cash-handling experience
- Sportsbook betting experience
- Previous supervisory experience
- At least 1 year of ticket writer or cashier experience
- Strong collaboration and project management skills
- Excellent written and verbal communication skills
- Experience in sports or online gaming
- Exceptional interpersonal skills with employees and customers
- Ability to obtain and maintain a gaming license
- Must satisfy all regulatory requirements
- Must be at least 21 years old
Boyd Gaming Corporation Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Boyd Gaming Corporation and has not been reviewed or approved by Boyd Gaming Corporation.
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Leave & Time Off Breadth — Paid time off plus a dedicated Volunteer PTO program and paid holidays/vacation provide multiple avenues for time away and community engagement.
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Flexible Benefits — Multiple medical plan tiers (e.g., Bronze/Bronze Plus/Silver/Gold/PPO), dental/vision, HSAs/FSAs, and voluntary protections offer meaningful choice, with core options available to team members averaging 30+ hours and tailored offerings for some part‑time roles.
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Career-Linked Recognition & Rewards — Tuition reimbursement, student‑loan repayment, and scholarships create clear education pathways tied to employment, adding long‑term value for those who meet tenure requirements.
Boyd Gaming Corporation Insights
What We Do
Boyd Gaming Corporation is one of the nation’s leading casino entertainment companies, but we’re so much more than that! We're a billion-dollar, publicly-traded company that retains the philosophy of a family-owned business, focused on creating long-term, sustainable growth for our shareholders. This philosophy defines and separates us from the competition, making us unique in our industry. From our beginnings in the 1970s, we made a commitment to our guests, employees, and communities to create a culture and an operating style built around that of a family-owned business. Even as a public company operating in a highly competitive industry, the Boyd Style of hospitality continues to define us. We currently own and operate 28 gaming properties in ten states: Aliante, Cannery, Eastside Cannery, Gold Coast, The Orleans, Sam’s Town, Suncoast, California, Fremont and Main Street Station in Las Vegas; Jokers Wild in Henderson, NV; Blue Chip in Michigan City, IN and Belterra Casino Resort in Florence, IN; Par-A-Dice in East Peoria, IL; Diamond Jo Dubuque in Dubuque, IA and Diamond Jo Casino in Northwood, IA; Belterra Park in Cincinnati, OH; Kansas Star in Mulvane, KS; Ameristar Kansas City in Kansas City, MO and Ameristar St. Charles in St. Charles, MO; Valley Forge in King of Prussia, PA; Sam’s Town in Tunica, MS and IP Biloxi in Biloxi, MS; Amelia Belle in Amelia, LA, Treasure Chest in Kenner, LA, Delta Downs in Vinton, LA, Evangeline Downs in Opelousas, LA, and Sam’s Town in Shreveport, LA. Each is distinguished not only by the quality of its amenities but also by the exceptional customer service our guests have come to expect from a Boyd Gaming property.
