The Crown Is Yours
As a Sportsbook Promo Ops Associate, you'll help create engaging promotional experiences that connect customers with our digital offerings. You'll work closely with Marketing, Operations, Creative, Compliance, and Commercial teams to keep campaigns moving from idea to launch with clarity and precision. In this role, you'll combine data, creativity, and operational excellence to deliver seamless customer experiences while helping shape how we bring new promotions and initiatives to market.
What You'll Do
- Partner with cross-functional teams to plan, launch, and optimize promotional campaigns that drive customer acquisition, engagement, and retention across our digital offerings.
- Use data and customer insights to optimize promotional calendars, develop targeted campaign strategies, monitor performance, and recommend improvements that enhance the customer experience.
- Manage the end-to-end execution of promotions, including campaign setup, quality assurance, audience segmentation, merchandising, and compliance with legal and regulatory requirements.
- Collaborate with Creative, Marketing, Operations, and other stakeholders to develop promotional messaging, manage creative workflows, and ensure the timely delivery of campaign assets.
- Identify new promotional opportunities and operational improvements by contributing innovative ideas, leveraging AI-powered tools where appropriate, and supporting go-to-market planning for new campaigns and initiatives.
What You'll Bring
- At least 1 year of experience in marketing, digital promotions, merchandising, project management, online gaming, consumer technology, or a related field.
- A data-driven mindset with the ability to analyze campaign performance, identify opportunities, and make informed decisions using tools such as Excel, Tableau, or similar reporting platforms.
- Strong organizational and project management skills, with the ability to prioritize multiple initiatives and deliver high-quality work in a fast-paced environment.
- Strong written and verbal communication skills, with experience collaborating effectively with cross-functional teams and managing multiple stakeholders.
- A passion for sports, entertainment, and digital experiences, with the flexibility to support occasional evenings, weekends, or holidays during major sporting events.
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Join Our Team
We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role.
Skills Required
- At least 1 year of experience in marketing, digital promotions, merchandising, project management, online gaming, consumer technology, or related field
- Ability to analyze campaign performance using tools such as Excel, Tableau, or similar reporting platforms
- Strong organizational and project management skills with ability to prioritize multiple initiatives
- Strong written and verbal communication skills and experience collaborating with cross-functional teams
- Flexibility to support occasional evenings, weekends, or holidays during major sporting events
- Passion for sports, entertainment, and digital experiences
- May be required to obtain a gaming license issued by the appropriate state agency as a condition of employment
What the Team is Saying
DraftKings Compensation & Benefits Highlights
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Parental & Family Support — Company materials highlight 14 weeks of fully paid parental leave globally along with adoption/fostering support, fertility coverage (Progyny), childcare assistance (Care.com), and lactation resources. Feedback suggests these programs provide meaningful, inclusive support for families at different stages.
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Wellbeing & Lifestyle Benefits — Health coverage with day-one eligibility is complemented by Lyra therapy/EAP, Calm, wellness programs, and fitness reimbursement, with some offices offering on‑site amenities. Feedback suggests this breadth enhances everyday wellbeing beyond standard medical plans.
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Retirement Support — A 401(k) plan with employer match and financial‑planning tools are included as core benefits. Feedback suggests retirement matching offers stable long‑term value within the total rewards mix.
DraftKings Insights
What We Do
It's simple, at DraftKings, we believe life is more fun when you're in on the action. For that reason, we’re committed to responsibly creating the world’s favorite games and betting experiences. We’re developing the most innovative and entertaining real money products and offers; to forever transform how people experience sports; to be a fully vertically integrated sports betting operator. It's our ultimate goal to build the best, most trusted, and most customer-centric destination for our players. We’re defining what it means to build and deliver the most extraordinary sports and entertainment experiences. Our global team is trailblazing new markets, developing cutting-edge products, and shaping the future of responsible gaming.
Why Work With Us
Here, “impossible” isn’t part of our vocabulary. You’ll face some of the toughest but most rewarding challenges of your career. They’re worth it. Channeling your inner grit will accelerate your growth, help us win as a team, and create unforgettable moments for our customers. Ready to own what’s next?
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our flexible hybrid policy empowers team members to work where they’re most productive—whether at home or in our collaborative offices. We trust our teams to choose what works best for them to thrive and innovate.
