Sportsbook Onboarding Project Manager

Posted 2 Days Ago
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Hiring Remotely in Tallinn, Harju Maakond, EST
Remote or Hybrid
29K-36K Annually
Entry level
AdTech • Artificial Intelligence • Machine Learning • Marketing Tech • Software • Sports • Big Data Analytics
Welcome to the intelligent sports era.
The Role
Manage sportsbook customer onboarding and integration projects from implementation through delivery. Coordinate with clients, product, development, support, commercial, and delivery teams; test API-based solutions; customize documentation and training materials; investigate and escalate integration issues; and maintain accurate project statuses and client records. The role requires sportsbook market knowledge, video streaming familiarity, API and T-SQL skills, and experience working with gaming clients.
Summary Generated by Built In


By bringing together next-gen technology and the finest live data available, Genius Sports is enabling a new era of sports for fans worldwide, delivering experiences that are more immersive, interactive and personalised than ever before. Learn more at geniussports.com.

THE ROLE: 

Join the Genius team helping sportsbooks level up with live data, expert services, and fan-first experiences that drive global engagement.

You'll work with Sportsbook customers and internal teams to deliver our Sportsbook products smoothly. You'll be closely involved in integration projects, working alongside customers, product owners, developers, and onboarding officers to make sure each client gets what they need, on time.

WHAT YOU'LL DO:

  • Monitor implementation requests from different channels, test solutions, and share clear information so clients get what they need on time
  • Build strong working relationships with clients and internal teams, and manage expectations along the way
  • Help customise client installation guides and other Sportsbook product materials
  • Work closely with internal teams, including Sportsbook support, commercial, and delivery, to get projects done
  • Use APIs to retrieve Sportsbook data, such as fixtures, schedules, and video access
  • Investigate and escalate issues raised by clients or internal teams during integration
  • Keep project status reports and client documentation accurate and up to date

WHAT YOU'LL BRING

  • Knowledge of how APIs work, and confidence using API documentation to get and send information
  • Experience implementing new customer products, including training users
  • Comfortable using tools such as Zendesk, JIRA, Confluence, and Microsoft Office
  • Working knowledge of T-SQL and API execution platforms
  • Good understanding of the Sportsbook market and video streaming
  • Strong project management skills, with the ability to manage several projects at once
  • Excellent communication, problem-solving, and organisational skills

WHAT YOU'LL BRING

  • At least two sports well, including their rules and how they work for Sportsbook customers
  • What it's like working directly with sportsbook or gaming clients

The monthly salary for this full-time role ranges from €2450 to €3010 gross. This role will also be eligible to take part in Genius Sports Group's benefits plan.

We enjoy an ‘office-first’ culture and maximize opportunities to collaborate, connect and learn together. Our hybrid working models differ depending on your role and location.

As well as a competitive salary and range of benefits, we’re committed to supporting employee wellbeing and helping you grow your skills, experience and career. Learn more about how rewarding life at Genius can be at Reward | Genius Sports. 

One team, being brave, driving change  

We strive to create an inclusive working environment, where everyone feels a sense of belonging and the ability to make a difference. Learn more about our values and culture at Culture | Genius.

Let us know when you apply if you need any assistance during the recruiting process due to a disability.

Skills Required

  • Knowledge of how APIs work and confidence using API documentation
  • Experience implementing new customer products, including training users
  • Experience using Zendesk, JIRA, Confluence, and Microsoft Office
  • Working knowledge of T-SQL and API execution platforms
  • Understanding of the Sportsbook market and video streaming
  • Strong project management skills and ability to manage multiple projects
  • Excellent communication, problem-solving, and organizational skills
  • Knowledge of at least two sports, including their rules and sportsbook applications
  • Experience working directly with sportsbook or gaming clients

What the Team is Saying

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The Company
HQ: New York, NY
1,800 Employees
Year Founded: 2001

What We Do

Genius Sports is the layer between what happens on the field and how the world engages with it. Our solutions across the global sports ecosystem are underpinned by our next generation big data and artificial intelligence platform, GeniusIQ. By ingesting and computing multiple real-time data feeds, GeniusIQ powers a wide range of functions and applications across sports performance and officiation, fan engagement, advertising, and sports betting. Founded in 2001, Genius Sports is now one of the world’s largest sports technology companies, working with the likes of the NFL, NBA, EPL, FIBA, ESPN, Sky Sports, Flutter, DraftKings and 100s more. We're headquartered in New York and London, with offices in Los Angeles, Medellin, Tallinn, Sofia, Singapore, Lausanne, Manchester and Melbourne.

Why Work With Us

We are one team, being brave, driving change. Our company values help create a cohesive culture, where we think, feel and act like One Genius. We strive to create an environment where everyone feels a sense of belonging and the ability to make a difference, driving our vision to be everywhere in sports, redefining experiences through technology.

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Genius Sports Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Not Specified
HQNew York, NY
Bologna, IT
Lausanne, CH
London, England
Los Angeles, CA
Manchester, GB
Medellín, CO
Melbourne, VIC
Salerno, IT
Singapore
Sofia, BG
Vilniaus miesto, LT
Zaporizhzhia, UA
Learn more

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