Speedy Lane Advisor

Posted 3 Days Ago
Be an Early Applicant
2 Locations
In-Office
Entry level
Automotive • Retail
The Role
Greet customers in the express service lane, review vehicle history, inspect vehicles, recommend services, process payments, update customer records, verify repair order documentation, and maintain positive communication and workflow to ensure customer satisfaction.
Summary Generated by Built In

At Speedy Wash & Lube we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Speedy Wash & Lube is absolutely critical to its success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership through the years.


What We Offer 

  • Medical, Dental & Vision Insurance

  • Company Paid Life Insurance

  • 401K Plan + Match

  • Generous Paid Time Off 

  • Up to 3 Weeks Paid Vacation

  • Growth Opportunities

  • Promote From Within

  • Paid Training

  • Employee Vehicle Purchase Plans

  • Family Owned and Operated

  • Long Term Job Security

  • Health and Wellness

  • Discounts on Products and Services

  • Cell Phone Discounts

  • Fitness Membership Discounts

  • Bonus Opportunities for all employees up to $3,250


Responsibilities

  • Advisors set the tone for our customers experience in the express service lane and maintain the highest customer service standard
  • Review customer's vehicle service history, inspects the vehicle and recommends additional services
  • Receives payment for selected services 
  • Updates all the customer's information within organization's systems
  • Reviews repair orders to ensure proper dealership documentation, correct repair charges, signatures for authorization, vehicle mileage in / out
  • Create a positive work flow and detailed communication to maintain our customer's satisfaction 

Qualifications

  • Able to work flexible schedules and some weekends
  • High school diploma or equivalent
  • Professional and positive/  can -do attitude
  • Ability to deliver best-in-class customer service
  • Reliable transportation to and from work every single day
  • Valid driver's license and clean driving record

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Skills Required

  • Able to work flexible schedules and some weekends
  • High school diploma or equivalent
  • Professional and positive/can-do attitude
  • Ability to deliver best-in-class customer service
  • Reliable transportation to and from work every single day
  • Valid driver's license and clean driving record
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The Company
172 Employees

What We Do

Fred Martin Superstore is a premier automotive dealership in Norton, Ohio, specializing in the sale of new and used vehicles. They offer a wide selection of Chrysler, Dodge, Jeep, RAM, and Fiat brands, as well as all makes and models of used vehicles, backed by their 'Customer Happiness Guarantee'.

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